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Ron Westphal Chevrolet
Aurora, IL
412 Reviews
Our sales department is solely focused on surpassing your expectations, starting from the test drive to the moment of delivery. With a dedicated and professional sales team, we uphold a no-pressure, high-integrity approach to ensure your ownership experience is exceptional. Our objective is for you to drive away in a vehicle that perfectly suits you. Our online inventory of new and pre-owned vehicles is refreshed daily. As a family-owned dealership, we have proudly served our community for over 45 years.
We warmly welcome you to schedule a test drive or visit our showroom to explore all that we have to offer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 412 reviews
February 13, 2013
The workers are friendly and helpful. We have purchased one truck from there and had one truck did maintence there. Now we are purchase one new truck. We are happy about the customer sevice there, and woul one truck from there and had one truck did maintence there. Now we are purchase one new truck. We are happy about the customer sevice there, and would recommend to anyone looking to buy a GM product. More
by pdixtile
Employees Worked With
Scott O'Malley
Helpful February 08, 2013
Rosanna helped me buy my first car today and was very helpful. I'm a student in college, and she helped to find an affordable and reliable used car. I was really happy with the purchase and she gave me s helpful. I'm a student in college, and she helped to find an affordable and reliable used car. I was really happy with the purchase and she gave me so much great advice on how to extend the life of my car. She worked hard to give me a deal and was patient during the whole process. She was really friendly and great to talk to. More
by Linsey94
February 07, 2013
I came to Ron Westphal needing to replace a vehicle that had been totaled and so there was some urgency and inherent stress involved. Dan Schwebke (General Manager) was recommended to me by a good friend a had been totaled and so there was some urgency and inherent stress involved. Dan Schwebke (General Manager) was recommended to me by a good friend as someone who would be fair and easy to work with. This proved to be true and it reflects in the other staff I worked with as well. He was very helpful in discussing various options and ultimately connected me with Rosanna Marisco as the Sales Consultant for my used car purchase. Rosanna was very friendly, helpful, and efficient and we all easily reached an agreement/deal that I consider to be very fair. There was no high pressure and were no "sales tactics" that might be considered stereotypical in the auto sales business. Joe Buechle handled the various financial and warranty options and paperwork very quickly and efficiently, again with no undue pressure. All in all, a very good experience, I called my friend first thing and thanked him for directing me to Westphal. More
by mejmea
Employees Worked With
February 02, 2013
I was interested in a used Captiva on the lot and soon after saw abetter value in buying a new Equinox from Scott. He was very conciderate to my wishes and needs and gave me time to hear my demands and gi after saw abetter value in buying a new Equinox from Scott. He was very conciderate to my wishes and needs and gave me time to hear my demands and give me the space needed to make my decision on wheather to keep My Impala ss or buy an SUV. the whole staff were curtious, Kind Skilled, and hade great sence of humour. After the closing of Cross Roads Chevy & Buick that I Delt with for many years, Scott has renued my faith that ther eis another great dealler out there that believes in arelationship far beyond the sale. Thank you, Blaine Malarich More
by bbsam5577
Employees Worked With
Scott O'Malley
January 27, 2013
Purchased 2 new vehicles from this dealer. They were great to work with, fair on trade, and best price in the area (we got at least 10 other prices). great to work with, fair on trade, and best price in the area (we got at least 10 other prices). More
by tkaufma
January 25, 2013
It was a pleasure to work with Frank. He was very patient with me. I spent a yr looking at different cars at dealerships, but I always came back to see if Frank had anything new for us to look at. Like I sai with me. I spent a yr looking at different cars at dealerships, but I always came back to see if Frank had anything new for us to look at. Like I said he was a pleasure to work with. Thank You More
by Cheva
January 16, 2013
I went there really nervous about getting a new car and I found Gene. He knew which cars I could afford and got the paperwork going right away. I got a great price and everyone worked very hard to get it to found Gene. He knew which cars I could afford and got the paperwork going right away. I got a great price and everyone worked very hard to get it to where I needed it to be. Also if I have any problems they take care of it right away. More
by deedimt
January 16, 2013
Excellent experience. Excellent salesperson. Will come back. The negotiation process was painless. All terms and conditions were explained and it was all done in a reasonable amount of time back. The negotiation process was painless. All terms and conditions were explained and it was all done in a reasonable amount of time More
by Letterman 15
January 16, 2013
Robert Ithier did a great job and was very helpful throughout the entire process. I was in the dealership 3 times and spoke with him at least 5-6 times on the phone over the course of a few days. Ea throughout the entire process. I was in the dealership 3 times and spoke with him at least 5-6 times on the phone over the course of a few days. Each time he was always available and if he didn't know the answer to a question he quickly got an answer for me. Finance and sales managers were also very polite and never pushy. I've purchased several new cars and this was among the very best experiences. I would certainly send my friends and family to Robert for a new car. More
by BN1
Employees Worked With
Robert Ithier
January 15, 2013
This dealership encounter is the second time that I've dealt with Ron Westphal, and I am more than willing to say that it is not the last. These people are genuine, and the time spent with Bernard was ext dealt with Ron Westphal, and I am more than willing to say that it is not the last. These people are genuine, and the time spent with Bernard was extremely helpful and sincere. After a car accident that left the previous car (bought at this dealer) was totaled, the people were more concerned about my well being and were attempting to provide the best deal for my money. They far exceed any dealership in the area, and are pleasant people to work with! Always a smiling face and want to give you the best help from the kindness of their hearts. More
by RG1219
