Roseville Toyota

Very rude sales personal I had a terrible experience at the dealership. I went to the dealership on Nov 25th, 2018 to buy a Sienna. The sales personals were so rude. I buy car I had a terrible experience at the dealership. I went to the dealership on Nov 25th, 2018 to buy a Sienna. The sales personals were so rude. I buy car every year and never had this type of bad experience. They kept very little gas in the vehicle i test drove to make sure I dont drive the car for more than a mile on test drive. I dont understand how i can determine how well the van drive with less than a mile of test drive. When come to price negotiation, initially they offer a price about $5000 over MSRP, then 5 to 6 sales personal came up with different pricing to trick me. I dont understand their business tactics. When I was about to leave, the sales person came and offered me very low price to get me back, when i go back they offered me very high price than the sale personal indicated. More

I felt pressured then when I said I wasn't interested they told me that I could have zero down and 550 and I had v asked for a hitch for the car and was told I could then when I said I wasn't interested they told me that I could have zero down and 550 and I had v asked for a hitch for the car and was told I could have one installed. Then after all that was said and done the payment turned out to be the original monthly payment, of 648,00 and no hitch and I had to put down 500 dollars More

Excellent picked the right car They gave every detail about the vehicle and it made us feel secure about the car and our safety. They made sure this car is the perfect for us. They gave every detail about the vehicle and it made us feel secure about the car and our safety. They made sure this car is the perfect for us. More

Best Car Buying Experience Ever! This is the second time I have bought a car from Toyota and I plan on buying every car in the future from this same dealership. I never feel pressured This is the second time I have bought a car from Toyota and I plan on buying every car in the future from this same dealership. I never feel pressured into buying a car and truly believe that Barry Lyman and Matthew Salangsang worked tirelessly to get me the best deal possible for the car I wanted. My plan going in was to decrease my monthly car payment and it worked. More

Service advisor excellence Shane has had excellent follow up on all my service needs and is a valuable asset to Roseville Toyota. Keep up the good job. Thanks Chuck Shane has had excellent follow up on all my service needs and is a valuable asset to Roseville Toyota. Keep up the good job. Thanks Chuck More

Nice services. Good services! Just offer the price that is my expectations. Good sale person! He is very friendly and know what I am thinking what is the suv and pri Good services! Just offer the price that is my expectations. Good sale person! He is very friendly and know what I am thinking what is the suv and price I accept. More

Great service department Brought my Toyota Camry in for service, as usual everyone was real nice and helpful. Got my complimentary coffee and carwash. Everything was done in a Brought my Toyota Camry in for service, as usual everyone was real nice and helpful. Got my complimentary coffee and carwash. Everything was done in a timely manner and I was done sooner than I thought I would be. More

Service Manager rude to my wife! The service mgr when my wife dropped off the truck seemed to ignore her. Even when she was standing there obviously waiting to be helped. He looked up The service mgr when my wife dropped off the truck seemed to ignore her. Even when she was standing there obviously waiting to be helped. He looked up at her and without saying anything he decided to make phone calls. She had to go to the on duty dealership manager to ask for help. He was unwilling to take any time to help and merely sent out the closest sales closer to deal with it. This guy didn’t even know the name of the service manager. Steve was good about keeping me informed about my truck and when I picked it up. Some basic customer service training is needed as well as learning the names of the people you work with. More

Helpful and above and beyond They really go above and beyond here and are very friendly! They also reached out to me about my recall and performed it with no charge. :) They really go above and beyond here and are very friendly! They also reached out to me about my recall and performed it with no charge. :) More

Great dealership I giving all 5 stars because Roseville Toyota have alote of cars , vand and truck many Option most important is sale person very helpful, Manager and I giving all 5 stars because Roseville Toyota have alote of cars , vand and truck many Option most important is sale person very helpful, Manager and supervisor helpings me and wife to get deal done. I recommend friend to go to shop at Roseville Toyota More