Roseville Toyota

Amazing experience once again here at Roseville Toyota! Had an issue with some wheels on a used car purchased here at Roseville Toyota and as always Cole and Tony stepped up and took care of the issue with Had an issue with some wheels on a used car purchased here at Roseville Toyota and as always Cole and Tony stepped up and took care of the issue with little to no questions asked! They are always here making customer service #1! Some dealers talk about customer service being #1, but here at Roseville Toyota they genuinely make customer service #1 on there list when handling customers and any issues that arise... We have and always will make Roseville Toyota our first and only stop when it comes to making car purchases! Thank you again Cole Anderson and Tony Bernasconi for once again making our car buying experience great one!! Thank you, Brad Krouse More

Nice time Branden Adam and Jennifer rocked it. Good peeps. Made me a lifer and believer. Very accommodating and made it happen. I will be a return customer ca Branden Adam and Jennifer rocked it. Good peeps. Made me a lifer and believer. Very accommodating and made it happen. I will be a return customer cause of these three. More

Excellent overall Bought my RAV4 and got quality services from top to bottom. Austin was very helpful. He was knowledgeable and patient with us. I highly recommend thi Bought my RAV4 and got quality services from top to bottom. Austin was very helpful. He was knowledgeable and patient with us. I highly recommend this place to new buyers More

Tire work Very professional,thought full , took care of my needs thank l will be comeback every one there very nice the help was very friendly and kind Very professional,thought full , took care of my needs thank l will be comeback every one there very nice the help was very friendly and kind More

Had an oil change I was met right away when I drive in for my appointment. The service rep was busy so the one in his office helped me. I was called regarding the condi I was met right away when I drive in for my appointment. The service rep was busy so the one in his office helped me. I was called regarding the condition of my car and when it would be ready. Again I was helped by the office mate as my service rep was with another customer. Everyone was very polite and responsive. Thanks for your work. More

Top Notch Service This was my first service visit after purchasing my 2018 Highlander. Just routine maintenance and topping off the fluids, but the service team is a we This was my first service visit after purchasing my 2018 Highlander. Just routine maintenance and topping off the fluids, but the service team is a well oiled machine and got me in and out of there in a timeline manner. Everyone is polite, and made me feel proud to own a Toyota. Thanks! More

Cabin filter It would have been nice to be notified about the dirty cabin filter ahead of time before the service was finished. I would have wanted the filter cha It would have been nice to be notified about the dirty cabin filter ahead of time before the service was finished. I would have wanted the filter changed during service instead of waiting until my next service visit. More

Oil change experience Took my Runner is for an oil change, was quoted about $50, the showed up and service advisor Michael North wrote it up for $89? When I giestioned him Took my Runner is for an oil change, was quoted about $50, the showed up and service advisor Michael North wrote it up for $89? When I giestioned him on discrepancy he told me it was because I needed more quarts. I had an appt and was told it would be ready in an hr with an appt. cool, I waited. Finally called from dealership after an hour and forty minutes and was told advisor was busy. When I picked up car they reduced the charge by $16, Mr. North told me there was an internet special. Didn’t he know that before I questioned the price? What was the real truth? Felt deceived, first time this has happened at this dealership. Will go elsewhere, no attempt even made to apologize. Guess this is business as usual here now. More

Take too long on negotiating. Did not deliver what’s promise over the phone and takes too long to negotiate. Sale manager tried to low ball my trade in says that my trade in is too Did not deliver what’s promise over the phone and takes too long to negotiate. Sale manager tried to low ball my trade in says that my trade in is too old for the price I want. Which Carmax gave me a higher price. I told him if he can’t do it then I’m gonna leave but he wouldnt let me leave and hold on to my key for my trade in. I felt like I was pressure to buy their car and wasted a lot of my time. I got excellent credit score but couldn’t get the interest they offer for a brand new car. The sales manager will waste your time until you get exhausted and hungry so you’ll take the bait. Spent 8hours buying a car is not fun. I asked for my Key to my trade in 3-4 times and didn’t get it. Promise me that if get out from my car then he’ll make the deal I want but end up spending another hour going back in fort. More

Shane O’Neil is awesome!!!!! I have been taken care of by Shane for 13 years and I continue to come back because of him and his team! They rock I have been taken care of by Shane for 13 years and I continue to come back because of him and his team! They rock More