Roseville Toyota

Phenomenal 1st class service is what I’ve come to expect at Roseville Toyota and they never let me down. Thank you for continued excellence and expertise. 1st class service is what I’ve come to expect at Roseville Toyota and they never let me down. Thank you for continued excellence and expertise. More

Tire pressure appointment - 2017 Camry Low tire pressure light came on. I don’t know much about tires much less how to put air in them and check the pressure. I contacted the service center Low tire pressure light came on. I don’t know much about tires much less how to put air in them and check the pressure. I contacted the service center. After explaining the issue, he went told me how I could fix the problem myself and even recommended my visiting a gas station. I suggested I bring it in. He was able to get me in that afternoon. He confirmed there was no charge for the service. I arrived, was told it would be about a 30 minute wait. The service was done sooner than expected. I approved a car wash. I went and gave the concierge my paperwork. This is where it gets interesting. I waited and waited for my car for over 30 minutes. Another concierge came over and asked if I needed help. Told her I was waiting for my car. She went to check the status and told me it would be a few more minutes. When I got my car back, the first thing I noticed was the air freshener gauge had been turned to the high position (I keep it low) and the smell of vomit. (Not me!). I did notice my car was cleaner than normal. It took rolling down the windows and turning up the vents to get rid of the smell. I was happy with the service, however, if there was a mishap then the service team should have been more honest. More

Oil change and services I really appreciate working with people who know who I am and speaking with the same rep is awesome. I like the same company keep track of the history I really appreciate working with people who know who I am and speaking with the same rep is awesome. I like the same company keep track of the history of the car. More

New truck, great deal Zac was very patient and helpful. Tony B. Is the best desk man in the business. Always takes the time to make every deal seem like the most important. Zac was very patient and helpful. Tony B. Is the best desk man in the business. Always takes the time to make every deal seem like the most important. The closer/Zac’s manager was not very personable and really rubbed my wife the wrong way. I know some deals take time but I was there from 11:30 to 7:30 in part because Chad (not sure of the name) wasn’t really listening when we told him which trucks would be acceptable. Truck was prepped poorly leaving half the windows on the passenger side in washed. I had to return to the dealership (48 mile round trip) because the wheel sensors were incorrectly programmed. Paperwork had to be resigned do to a mistake by the finance writer. Fortunately Zac was nice enough to drive to our home to resign them saving us another trip to the dealership. Love the Truck and overall I am satisfied with my deal. More

Buying a car Thank you for good service Thank you for delicious cookies we enjoy the new car. Victoria did a good job explaining the car, and Dean was a great pers Thank you for good service Thank you for delicious cookies we enjoy the new car. Victoria did a good job explaining the car, and Dean was a great person and showed us a variety of vehicles, he really worked hard. More

Superior customer services Always the best service from Chris Scarborough. Why I always go to him when I need something. Knowledgeable and friendly in sales and characteristics Always the best service from Chris Scarborough. Why I always go to him when I need something. Knowledgeable and friendly in sales and characteristics of cars or trucks. Chris has been the best for me and I will always go to him for what ever reason I am at Roseville Toyota. More

excellent services. Excellent staff. I'll prefer to drive miles to Roseville for my car service than any other Toyota department or centers. The friendliness of the staff Excellent staff. I'll prefer to drive miles to Roseville for my car service than any other Toyota department or centers. The friendliness of the staff is outstanding.👍👍👍👍👍 More

Car buying experience turned around After a horrible encounter with Collin Rodgers we walked to Honda. We were extremely disappointed being that we have purchased multiple cars from Rose After a horrible encounter with Collin Rodgers we walked to Honda. We were extremely disappointed being that we have purchased multiple cars from Roseville Toyota, most recently in October 2015 and May 2016. After finding a Honda Cocoa we walked back to pick up our cars left in the park lot. Both Blake Montgomery and Steve Hancock came to the rescue!! They worked hard to get a deal for us and keep us as customers. More

Very good It's the best dealer in California and was my pleasure to do business whit Roseville toyota and I recommend to all my friends to buy a new car from Ro It's the best dealer in California and was my pleasure to do business whit Roseville toyota and I recommend to all my friends to buy a new car from Roseville toyota. More

Timing belt Jim provided excellent service.. He was very knowledgeable and explained everything that was involved in replacing the timing belt. The shuttle dr Jim provided excellent service.. He was very knowledgeable and explained everything that was involved in replacing the timing belt. The shuttle driver Enrique was also very friendly and professional. Thank you Roseville Toyota!! More