Roseville Toyota

Loved the Miles the salesguy, hated the rest of the process miles was awesome, listened, didn't present anything with options we didn't want. was very thorough in asking all the right questions and making sure miles was awesome, listened, didn't present anything with options we didn't want. was very thorough in asking all the right questions and making sure we looked at EVERYTHING available. He didn't try to talk me into or out of anything, and let the test drive do the talking. I would shop with miles any day of the week, just not for Toyota. Yes we bought a RAV4, but only because Miles was such a standup guy. Then we had to deal with Howard. His only concern was selling the car. We explained we wanted to wait to refinance our home, and he kept pushing. On top of that he quoted a price with extras I told him i didn't want, which included LoJack. Every time he came back with a "deal" I said I didn't want Lojack and the other options he was peddling. We finally agreed on a monthly payment and an interest rate I was happy with. Then when we got in with Joe, come to find out Joe kept stating "That's the price and options you agreed to." I walked out the FIRST time to go get Howard to explain what he had told Joe I agreed to, and then straightened them out. At which time Joe started peddling extras. I told him I was in his office to sign a sales agreement and that it wasn't his place to continue to sell me option. He kept pushing, I walked out again, very upset. I left for some time, but considering the actual price of the car was good, ad our current vehicle had 300,000+ miles on it, we needed a reliable car. We finally agreed on the paperwork, and I tried to read everything while I signed. But when I got home I noticed a discrepancy and returned the next day. I spoke with Rejent, who had to make corrections to my contract because what? They hadd added the LoJack anyway. Needless to say, I will never shop at Roseville Toyota again. But if Miles goes anywhere else, I certainly will shop with him! More

Long Time Happy Customer Roseville Toyota has kept my car running without major problems or expense for 16 years. I trust their Service Consultants and I trust their mechanic Roseville Toyota has kept my car running without major problems or expense for 16 years. I trust their Service Consultants and I trust their mechanics to do the repairs without adding service I don't require. While they work on my car I relax and enjoy a complimentary beverage in their cafe. I also enjoy shopping for unique gifts and greeting cards in the waiting area. More

No pressure, great experience I went in because my lease was up. I knew what I wanted and the sales staff was great about helping me find my next car with minimal hassle. It alway I went in because my lease was up. I knew what I wanted and the sales staff was great about helping me find my next car with minimal hassle. It always takes a while to go through the process, but everyone was really nice and helpful, including finance and the car walk through. More

GOOD EXPERIENCE I recently purchased a used 2014 Toyota Tacoma from Roseville Toyota in the Roseville AutoMall. I went in because I needed to get a newer model Tacom I recently purchased a used 2014 Toyota Tacoma from Roseville Toyota in the Roseville AutoMall. I went in because I needed to get a newer model Tacoma. Eric Medina served as my sales representative and he stayed with me the entire time while I made the transaction. It took a little longer than I would have liked but I am entirely satisfied with the service I received and with the vehicle I purchased. More

The employees were helpful and polite. I was not called when my car was ready because he was busy. An employee reconnected my phone to my car for me the next time I went in. I was not called when my car was ready because he was busy. An employee reconnected my phone to my car for me the next time I went in. More

Friendly and direct. No wasting of time. Customer experience was excellent.! Seemed like everyone was working on the same page: they were a team and were aligned on providing excellent custom Customer experience was excellent.! Seemed like everyone was working on the same page: they were a team and were aligned on providing excellent customer service. Jonathan, Ray and Joe were very professional, helpful and friendly! Never short of hearing "Have you been helped", if we were waiting. Very pleasant experience. More

Excellent. Customer Service Totally impressed with the friendly service from the moment I arrived for my appt. I received detailed explanation on the repair work completed. Inclu Totally impressed with the friendly service from the moment I arrived for my appt. I received detailed explanation on the repair work completed. Including pick up and drop off service. More

New truck I had a blast. It was an enjoyable experience. We found common ground and made a great deal! Highly recommended! Tervor was awesome and made the pr I had a blast. It was an enjoyable experience. We found common ground and made a great deal! Highly recommended! Tervor was awesome and made the process the best I've had in years. More

Friendly, efficient, and on-time! Thank you, Roseville Toyota, for your great service last week. They, unlike other Toyota places, did not give me the runaround about how much work I Thank you, Roseville Toyota, for your great service last week. They, unlike other Toyota places, did not give me the runaround about how much work I had to do to fix my car. I knew it didn’t need anything done since my car has 50,000 miles, but other places have told me in the past I needed all sorts of things.I’ll stick with Roseville Toyota. Thank you for the good prices on maintenance also. More

recent customer I travelled 96 miles to purchase my Tacoma following 6 months of research into dealerships and vehicle value. could not find any better deals than t I travelled 96 miles to purchase my Tacoma following 6 months of research into dealerships and vehicle value. could not find any better deals than the offer at Roseville. it was worth the trip More