Roseville Toyota

4Runner oil change John L Sullivan Toyota is an amazing place. he Strikes a balance of service excellence while employing many people. A great service to our local eco John L Sullivan Toyota is an amazing place. he Strikes a balance of service excellence while employing many people. A great service to our local economy. My Toyota is a 2016 and my services to present have been fine. More

ask for Bear The salesman Bear is a good salesman. He's, friendly, down to earth and not pushy. The management guy is a bit pushy and belittling at times. He plays The salesman Bear is a good salesman. He's, friendly, down to earth and not pushy. The management guy is a bit pushy and belittling at times. He plays the same song and dance you would expect from a used car salesman, trying to get you to pay more than you want. The finance part is still presented backwards. You view and sign all other documents first instead of seeing and reviewing the price and rate first. They Really try to push those extra options that anyone should have done there homework on before heading to the dealership. A well respected and received "no" would of made the experience much better. More

Overall good experience The staff is very courteous. We drove an hour from our home to look at a specific model of car but weren't planning on buying anything. However we wer The staff is very courteous. We drove an hour from our home to look at a specific model of car but weren't planning on buying anything. However we were able to reach a great deal on the sell of our previous vehicle and purchase of a new car. Overall we were at b.vthe dealership for seven hours, which I felt was a little long. Unfortunately, we had to return the next day as a form we signed with the purchase of our new vehicle was misplaced. It doesn't seem that the different departments communicate very well with each other. We scheduled our first maintenance when we purchase our car yet I received a phone call five days later asking me to schedule the first maintenance. More

Angry staff The staff was not friendly. Two staff, man and woman, dressed in polo shirts were angry with each other and made it very visible and uncomfortable. The staff was not friendly. Two staff, man and woman, dressed in polo shirts were angry with each other and made it very visible and uncomfortable. While walking toward the lobby I was approached by a man who insisted on of the salesmen take me outside to see the 2018's models. He was most unpleasant to the salesman. When I bought my car, I actually had to walk out due to a very hostile finance manager. I told three staff at Toyota about the encounter. The culture in the dealership is toxic. You need a big revamping of how to treat staff and customers. More

Great customer service Very friendly and will come back again. I didn’t like the car wash, other cars that came out with mine were dry and cleaned. Mine was wet and not cl Very friendly and will come back again. I didn’t like the car wash, other cars that came out with mine were dry and cleaned. Mine was wet and not cleaned. Didn’t appreciate that to whom washed my car More

Long and painful, alot of back and forth wasnt needed. Poor interest rate, went out and got better with little to no effort. Felt like Mike made comments that were unnecessary and didnt listen. Decent de Poor interest rate, went out and got better with little to no effort. Felt like Mike made comments that were unnecessary and didnt listen. Decent deal but after sale sevice was non existent when I had a question or needed help. More

10000 mile service Sean made this easy. Even helped me get roof rack installed on car. Everything was great. I drive over 100 miles to use roseville Toyota ...as I li Sean made this easy. Even helped me get roof rack installed on car. Everything was great. I drive over 100 miles to use roseville Toyota ...as I live in truckee. More

Great experience! The staff was amazing! They all made my experience at purchasing a new car so delightful! From the sales team to financing. I will definitely recommen The staff was amazing! They all made my experience at purchasing a new car so delightful! From the sales team to financing. I will definitely recommend my family and friends to Roseville Toyota! Love my new car! More

Excellent dealer Service was great. They really know what you want. Thank you, Roman Lupu, for your professional skills and for helping to get the car of our dreams. 1 Service was great. They really know what you want. Thank you, Roman Lupu, for your professional skills and for helping to get the car of our dreams. 100% we'll recommend you! More

Awesome to negotiate with! They will definitely meet you wherever you want your monthly payments to be. Or at least get you as close as possible. The will stay late hours to gua They will definitely meet you wherever you want your monthly payments to be. Or at least get you as close as possible. The will stay late hours to guarantee full customer satisfaction. I ended up staying and not driving off the lot till 12:40am lol. But that was on me for making sure I got everything I needed More