Roseville Toyota

Dedicated staff In for my first oil change on my new Avalon. Staff made sure I was well taken care of and I was out in time for my luncheon date. I especially liked N In for my first oil change on my new Avalon. Staff made sure I was well taken care of and I was out in time for my luncheon date. I especially liked Natashali and Rebecca. More

Quick but all they care about is bundling packages I purched my Nissan from them, the greeting and attention was fast and easy. Then you go in and sit to wait for a sales manager who was courteous thro I purched my Nissan from them, the greeting and attention was fast and easy. Then you go in and sit to wait for a sales manager who was courteous throughout the entire experience. When talking about numbers, “LoJack” was offered and when I asked if it was optional they said no, all of our cars come with if. I went with it knowing that I can call and cance after since this is not my first time buying a car. I was given a 9.99% interest which my credit is not the best and I went with it. The other package that came with the car was the dent something I can not recall at the moment also asked if it was optional they said no it came with it. Everything was signed for and done and a week later I get a call from finance saying that they had found me a better rate and my payments would be lower. Ecstatic about the great news I took a trip down there only to realize that my interest had increased to nearly 12% and all the added packages had been removed because my car didn’t qualify for them, when initially I was told that all cars come with it and it wasn’t optional. It was a little disappointing to find that I was misled into the dealership just for them to fix up their mistakes from the beginning! I’m happy with the car because I needed it but a little upset that they would lie to me just to come in and sign papers to fix their mistakes. More

Good Service Lacey Brown is a good Service rep. Only negative aspect from my service on Sunday was after the car wash, my Toyota Camry was still wet. Lacey Brown is a good Service rep. Only negative aspect from my service on Sunday was after the car wash, my Toyota Camry was still wet. More

Great Staff..Very friendly! I enjoyed my experience at this dealership. It was not the easiest to locate where to park at the beginning, but once I found parking I was greeted im I enjoyed my experience at this dealership. It was not the easiest to locate where to park at the beginning, but once I found parking I was greeted immediately. I feel that most of the staff seemed happy and energetic, which put me in a better mood. In short, everyone I worked with made a terrific effort to making me happy as a customer, with the ultimate goal of finding a car I'd be happy with. More

All bad advise by Salesmen. They are too anxious to SELL.. As buyers, we messed up.May find a different Toyota dealer for future purchase and service. Suggest that salesmen be representing customers and less As buyers, we messed up.May find a different Toyota dealer for future purchase and service. Suggest that salesmen be representing customers and less pushing customers into a sale. Watchong the overall car.lot scene is like watching a pack of wild hungry wolves The dealership has more employees than customers and yet took us over 4 hours to buy this car.and they still didn't get it right. Wrong paperwork and had to last minute do my own removal of personal equipment from my trade in. Once sale was completed...we were out their consideration. More

Friendly, efficient and quick! Clean showroom, waiting area and service area. Professional and well mannered sales, finance and service personnel. It was a nice touch to have a rest Clean showroom, waiting area and service area. Professional and well mannered sales, finance and service personnel. It was a nice touch to have a restaurant at the dealership. More

RAV4 for Service I went to the dealer to get a new tire, oil change and tire rotation. The service was excellent and the advisor was awesome. Thanks I went to the dealer to get a new tire, oil change and tire rotation. The service was excellent and the advisor was awesome. Thanks More

Service RAV4 rotate tires,multi-pt inspct,tire pressures Cory as always, reviewed multi-point inspection, gave us update on vehicle, all service work completed as requested, offered next appointment, work c Cory as always, reviewed multi-point inspection, gave us update on vehicle, all service work completed as requested, offered next appointment, work completed . Courteous, efficient! More

Very easy purchase We gave the rating 5 stars because the process was simple, lengthily but simple. Everyone was friendly and very helpful. Patrick was very accommodati We gave the rating 5 stars because the process was simple, lengthily but simple. Everyone was friendly and very helpful. Patrick was very accommodating and knowledgeable. More

I felt like family I had a great experience buying my car from here. I did not feel rushed or that I HAD to buy a car and I felt like family. The salesman was easy to ta I had a great experience buying my car from here. I did not feel rushed or that I HAD to buy a car and I felt like family. The salesman was easy to talk to and made me feel welcomed and did not look or act annoyed with the process of looking at cars with me. I will definitely recommend this dealership to everyone I know. More