Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Roswell INFINITI of North Atlanta
Roswell, GA
2,627 Reviews
For an unmatched luxury experience with one of the nation's original INFINITI dealerships, visit Roswell INFINITI today. Serving Atlanta, Alpharetta, Marietta, Cumming, Gwinnett, Sandy Springs, and surrounding areas. We now have Shop from Home options and Buy from Home options available. We have a large selection of new INFINITI cars, luxury SUV's and pre-owned vehicles so you can find exactly what you've been searching for. Our team is customer focused, experienced and eager to help with any and all INFINITI sales, service and parts needs. We offer all the popular INFINITI models like the INFINITI Q50, QX55, QX50, QX60, QX80 and more. By consistently providing world class service, we strive to make every customer a customer for life. Give us a call at (770) 625-8500 to set up your visit with us today. We are located a short drive from anywhere in metro Atlanta at 11405 Alpharetta Hwy Roswell GA, 30076. Shop from Home on our website!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,627 reviews
June 22, 2018
Great service as always! Always great service here. Clean waiting area and fast efficient service. One of the reasons my husband and I both own Infiniti’s. Would definitely re Always great service here. Clean waiting area and fast efficient service. One of the reasons my husband and I both own Infiniti’s. Would definitely recommend. More
by BTVANSTROM
Verified CustomerEmployees Worked With
Erika in service was great
June 22, 2018
Warranty Engine Replacement My 3.8 year-old engine threw a rod, and the dealership helped steer me through the warranty process without a hitch. They installed a brand new engin My 3.8 year-old engine threw a rod, and the dealership helped steer me through the warranty process without a hitch. They installed a brand new engine in short order and I am very pleased with the service. More
by RKSTONEBRAKER
Employees Worked With
Mark Crutchfield
June 22, 2018
1000% I was not planning on buying an Infiniti until I pulled in. Great customer service. Every staff I met was patient understanding and externally knowl I was not planning on buying an Infiniti until I pulled in. Great customer service. Every staff I met was patient understanding and externally knowledgefull! More
by Paul6944
June 21, 2018
Excellent Customer Services and Sales Team Elizabeth Marshall and the entire Roswell Infiniti team were easy, convenient and attentive throughout the sales process. They followed up with me an Elizabeth Marshall and the entire Roswell Infiniti team were easy, convenient and attentive throughout the sales process. They followed up with me and checked in throughout the sales process to make sure my purchasing experience needs were being met. More
by Eisey123
Employees Worked With
Elizabeth Marshall
June 21, 2018
Excellent service Wendell Collins provided excellent service! He is very knowledgeable, responsive, and not pushy. I would highly recommend Roswell Infiniti and Wende Wendell Collins provided excellent service! He is very knowledgeable, responsive, and not pushy. I would highly recommend Roswell Infiniti and Wendell Collins to any friend. More
by alaurite
Employees Worked With
June 20, 2018
Service Dept Finally Finds Issue!! After 12 months the service dept. finally spent the time needed looking for the cause of our monthly issue of our NEW QX30 tires deflating. Of course After 12 months the service dept. finally spent the time needed looking for the cause of our monthly issue of our NEW QX30 tires deflating. Of course this after hearing stories thru out the winter of cold weather and of recent warm weather. Even after they rotated the tires at 6 and 12 months they did not spend the necessary time searching for the problem Just added tire pressure. Now they found a nail in each rear tire. Amazing, wonder what the Las Vegas odds are on that! BTW, the sales staff is GREAT!!!! More
by TDL
June 20, 2018
Good not of been any better This dealership went out of its way`s to in more than one way and there just a great group of people to deal with from sales to service. Sincerel This dealership went out of its way`s to in more than one way and there just a great group of people to deal with from sales to service. Sincerely, Alan S. Cohen More
by CATERINGBYALAN
Employees Worked With
Other Employees :
Bruce Scott / David in Service / John Sales Manager I think, Josh Andrews
June 20, 2018
Great Experience The entire process was convenient and seamless. Drop off, loaner and pick-up was quick and easy. Much appreciated when you have a hectic schedule. The entire process was convenient and seamless. Drop off, loaner and pick-up was quick and easy. Much appreciated when you have a hectic schedule. More
by ADHLEGAL
Employees Worked With
David Busey
June 20, 2018
Always a GREAT experience! I always have a great and smooth experience when I bring my truck in for service at Roswell Infinity. Although I’ve moved across town I still will dr I always have a great and smooth experience when I bring my truck in for service at Roswell Infinity. Although I’ve moved across town I still will drive over an hour to have my truck serviced there. Everyone makes the experience easy and the communication and courtesy of all employees is always outstanding. Mark who is my normal service advisor always goes over and beyond! More
by powellmom21
Employees Worked With
Mark
June 20, 2018
2104 QX 60 transmission issue Mark Crutchfield greeted us in a very professional and friendly manner which made us feel welcomed. Service center replaced faulty transmission on 201 Mark Crutchfield greeted us in a very professional and friendly manner which made us feel welcomed. Service center replaced faulty transmission on 2014 QX 60. Mark politely explained the problem and how it was resolved. Service center installed brand new updated transmission free of charge. More
by D-Nice
Employees Worked With
Mark Crutchfield, Rushdi Rabia
