Roswell INFINITI of North Atlanta
Roswell, GA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Infiniti Lease Experience This was my first experience with Roswell Infiniti. I live in Roswell but have always purchased and serviced my Infiniti vehicles at another Infiniti This was my first experience with Roswell Infiniti. I live in Roswell but have always purchased and serviced my Infiniti vehicles at another Infiniti dealer in Marietta. This was a very different experience. I actually just came to Roswell Infiniti to look at new models, with no intention of purchasing that day. They ended up having the exact model and color with the options that I wanted, so I agreed to look at pricing. Long story short, with the free oil changes and pricing, I went ahead and made a deal. It was not a bad experience by any means, however, there are much better Infiniti dealers in Atlanta. Everything felt rushed and different here. At the Marietta dealership, everything has always been first class, which I have come to expect in purchasing a luxury vehicle. Here, it was just another car dealership, car salesman type experience. I didn't leave feeling "wowed" in any way. Love my new Infiniti, but would go back to the other dealership next time for a better and more exciting experience. More
Express Oil Change, much more than expected I took my Infiniti FX 35 to the dealer for an oil change, usually I work with Jamie Miller (Jamie does a great job for me), however I was coming in fr I took my Infiniti FX 35 to the dealer for an oil change, usually I work with Jamie Miller (Jamie does a great job for me), however I was coming in from out of town business and didn't have a lot of time. Went to the express group, David helped me with my service. David was exceptional, professional and spoke with me frequently. While I was in the waiting room, I noticed that David was exactly the same way with other customers. Excellent service. I will not take my Infiniti anywhere else for service, and plan to purchase my next vehicle from the dealership, due to professionals like David and Jamie Miller, Thank you, Gerald Kelly More
Best dealership service visit ever I am overjoyed with the level of professionalism and service I received on my Infiniti G37S this week. All persons with whom I made contact with were I am overjoyed with the level of professionalism and service I received on my Infiniti G37S this week. All persons with whom I made contact with were amazing and left me very satisfied. I am unsure of names of people, really sorry for that. My service representative was amazing. More
Service department experience My experience was exemplary. They took the car in in time, took care of my concerns on time and returned the car I time for me to make my next appoint My experience was exemplary. They took the car in in time, took care of my concerns on time and returned the car I time for me to make my next appointment. The waiting room was bright, clean and comfortable. Wifi worked well. Refreshments were wel stocked with a great variety. Jamie Miller is outstanding. He takes the time to listen and talk with me. I'm a car guy so I speak car shop. This is why I love Roswell Infiniti. Will be back for sure and would recommend you to anyone for service or sales. I have worked with Derrick Baker and Wendell in service too. Derrick is like family and Wendell was great to work with. More
Great Atmosphere and Service! Everyone was extremely helpful and friendly. David was extremely professional and gave me frequent updates on the status of my car. He was open with t Everyone was extremely helpful and friendly. David was extremely professional and gave me frequent updates on the status of my car. He was open with the cost for repairs and time needed for those. Getting the loaner car was easy and fast. Checkout was fast and courteous, and my car was returned cleaned up and ready to go. Thanks for a great service experience! More
BILL GRAY GREAT PERSON TO DEAL WITH. HE WENT OVER AND ABOVE BASED ON IN MY MIND, I WAS BUYING A USED CAR. THIS IS MY FOURTH PURCHASE AND WITH ALL, THE SERVICE I GREAT PERSON TO DEAL WITH. HE WENT OVER AND ABOVE BASED ON IN MY MIND, I WAS BUYING A USED CAR. THIS IS MY FOURTH PURCHASE AND WITH ALL, THE SERVICE IS GREAT. More
Stsy away from Derrick Baker Derrick Baker used car salesman. Took the time to send me and my wife a business credit app. It's approved and he sales the car to someone else. What Derrick Baker used car salesman. Took the time to send me and my wife a business credit app. It's approved and he sales the car to someone else. What kind of business is this if you have a credit app not even pending But Approved and the car selected how could you sale the car to someone else. Took a hit on perfect credit for nothing wasted our time. That's how people get hurt these days especially in today's society. You never know who your dealing with. Plus had Alrexis call me and say you can come pick the car up. All lies stay away from this dealership. Especially the used up lying, deceitful, hater , trickster , Derrick baker. All I can see with this deal was pure hate why wouldn't you honor your word. I guess because he's shady. What goes around comes around. That's all I have to say. More
Over and Above with Awesome Integrity!! Rick was very pleasant and professional. He was not high pressure, which is very important to my husband and I. He treated us like a valued customer Rick was very pleasant and professional. He was not high pressure, which is very important to my husband and I. He treated us like a valued customer. He seemed very knowledgeable about the car we were looking at as well, even though it was a Lexus and not an Infiniti. He never once tried to steer us towards a new car of the dealerships brand. We will most definitely be referring anyone looking for a new/used car to him. More
Just a standard synthetic oil change this time The service department - and in particular, Mark - is great. Highly professional, deliver on time, and treat you like a truly valued customer and fri The service department - and in particular, Mark - is great. Highly professional, deliver on time, and treat you like a truly valued customer and friend. They are really among the best. More
Horrible customer service and they don't stand by their pro Brought a 2016 on Saturday night @ closing took the car back Monday at opening, car had less then 100 miles on it. I explained to the sales manager, s Brought a 2016 on Saturday night @ closing took the car back Monday at opening, car had less then 100 miles on it. I explained to the sales manager, sales associate and finance manager that I really didn't like the drive of the QX (very rough drive). Mind you they knew of my hesitation with the car before I signed for it, but in my opinion they took advantage of me because I was a young women with my baby and no man with me, shopping for a car. I told them what I could afford dwn $2000 and mthly note of no more then 500. They threw me in a car and waved bye. They were unwilling to exchange or take the car back. Guess Infiniti knows their products SUCK being they didn't stand behind this purchase. I've been leasing cars for the last 6yrs. I've never been treated this way. I had to do a voluntary repossession.. Wowwww That's how much they were willing to help me.i had no choice. Went to another dealer and they took great care of me and I love my new 2016 !!! More