Roswell INFINITI of North Atlanta

Great experience for out of state buyer Excellent costumer service during the purchase of my CPO car.. Upfront pricing. Professional & efficient services in all departments that I encountere Excellent costumer service during the purchase of my CPO car.. Upfront pricing. Professional & efficient services in all departments that I encountered during the purchase of my vehicle. More

Great Business Recommended to visit when planning foe your next car. People are friendly and will help you find the best choice. Would refer my friends to them. G Recommended to visit when planning foe your next car. People are friendly and will help you find the best choice. Would refer my friends to them. Great business. More

Great staff up and down the chain Purchased a used vehicle this past weekend. Internet team, sales consultant, and general manager were all great. Very gracious in accommodating ou Purchased a used vehicle this past weekend. Internet team, sales consultant, and general manager were all great. Very gracious in accommodating our needs. Would definitely buy from them again. More

Easiest car buying experience ever! Rushdi was terrific! He knew all about the car and what he didn't know, he looked up. Car was 2014 Porsche Panamera and was in perfect condition. N Rushdi was terrific! He knew all about the car and what he didn't know, he looked up. Car was 2014 Porsche Panamera and was in perfect condition. No haggle pricing made it easy to purchase. Finance paperwork is always time consuming, but Sean made it very easy and it went pretty fast. It was the friendliest, easiest car purchase we ever made! More

Great Experience This was my first time buying a car and the experience was amazing. Anthony and Sean were very helpful and great and added to the amazing experience a This was my first time buying a car and the experience was amazing. Anthony and Sean were very helpful and great and added to the amazing experience and I’m grateful for their help and excited about my car!! I would definitely recommend this dealership to friends and family and refer them to work with Anthony and Sean personally because they are great! More

Fast, Friendly, Perfect GOAT Our buying experience with Infiniti Roswell has been the best yet. After six weeks of cost analysis, consumer reviews, test drives, preapprovals, unin Our buying experience with Infiniti Roswell has been the best yet. After six weeks of cost analysis, consumer reviews, test drives, preapprovals, uninformed sales people and indifferent management teams we came across our Q50 on Infiniti of Roswell's website. I used the "Text Us" feature on their site and was contacted within minutes by Christian ready to answer my questions and schedule my same day appointment. I was able to text him my license and insurance info so the vehicle was pulled up and ready to test drive as soon as we walked in. This gesture was huge to us after driving from the other side of the city to get there. The entire staff was warm and welcoming. We were greeted by three people and offered cold water right away. When we got in the car to test drive, Christian was able to answer all of our questions and obviously knew his product well. We knew almost immediately we were taking it home that day. After easy negotiation with Sales Manager Derrick (the price of the vehicle was so great online already, there wasn't need for much) it was a quick wait of about only 20 minutes to get into finance and sign our paperwork. During which time, we had the pleasure of exploring the immaculately cleaned showroom and service areas (snacks, soda and candies galore), and speak with a couple other members of the team. Our Finance Manager, Reggie, came to the showroom to escort us to his office. We were pleasantly surprised to have been recognized by Reggie from our previous purchase last year...at another dealership! Just as he did before, Reggie really worked hard to secure the best rate and payment for our situation. He took time to listen to our future plans to make sure he was offering us the best structured protection for us specifically - and at a great price! Delivery was a breeze - car was sparkling clean and full of gas when we walked out of finance. The whole process was only one hour 45 minutes! We've have been contacted by Christian and Sales Management since our purchase to make sure we are doing well and enjoying our new (to us) Q50. We'd like to thank the entire team for making this such an enjoyable experience from start to finish! I will recommend this team to anyone looking for a quality vehicle, at a great price and with exceptional customer service! More

Refreshing Buyer Experience Called the dealership late in the day and asked to assist with car selection. While I was not entirely sure what I wanted, We found all staff we encou Called the dealership late in the day and asked to assist with car selection. While I was not entirely sure what I wanted, We found all staff we encountered to be responsive, knowledgeable, patient and courteous. We appreciated workable options offered for consideration and thorough details of all actions that made our purchase experience very satisfactory. More

World Class Customer Service Austin answered all of my immediate questions over there Internet chat server as I was looking at vehicles. Unfortunately, he was on able to meet Austin answered all of my immediate questions over there Internet chat server as I was looking at vehicles. Unfortunately, he was on able to meet me to close the sale the next evening as he had personal business to deal with. But she did email me a financial/personal disclosure form earlier that morning. He took the time to literally have all of the pertinent paperwork filled out ahead of time, and he handed the sale over to Anthony Smith. Anthony took the time to review all the features of my new QX 80, he took me and my wife for a test drive. The sales manager, Reggie, absolutely no high pressure sales, he was honest almost to a fault, lol. In seriousness though, I did purchase the additional warranty to cover the vehicle bumper to bumper, as well the windshield insurance ( A new windscreen on a QX 80 is about $2700!), I also purchased the wheel insurance to cover any road hazards or scraping the rims on a curb. Because I put half the money down in cash on Thursday account, Reggie was honest enough to point out that I do not need “gap insurance”. Roswell Infiniti Is the second biggest infiniti dealership in the United States... they have more certified pre-owned vehicles and new vehicles then any other Infiniti dealerships in the state... Whenever I have purchased a new vehicle before with other dealerships, it seems like it is always a four hour ordeal! I think I was in and out in about an hour, and that also included a lovely test drive. Whenever I have purchased a new vehicle before with other dealerships, it seems like it is always a four hour ordeal! I think I was in and out in about an hour, and that also included a lovely test drive. It was so easy and comfortable to deal with the entire staff, having owned four other Infiniti vehicles in the past, this is my first purchase with Roswell Infiniti, I will be a customer for life with them from now on. Before you purchase an infiniti vehicle, please visit their dealership first, you will not be disappointed. More

Great Service-Excellent Dominic La Barrie and Derrick Baker are the very best that you can find at any dealership in Atlanta. They are honest, caring, professional, and liste Dominic La Barrie and Derrick Baker are the very best that you can find at any dealership in Atlanta. They are honest, caring, professional, and listen to the needs of their customer. My fiancée purchased a 2019 Infiniti GX50. The process was just VERY easy. They made every effort to meet our needs. In the end, they exceeded our expectations. It is rare to find an honest and comfortable sales environment at dealerships. You have two outstanding employees, Dominic and Derrick, that exemplify Outstanding customer service and Leadership. They are an asset to your company. You have earned our business for years to come because of their actions. Thank you Dominic and Derrick# Outstanding Professional Service!!! Thank you!!! More

excellent sales team and finance team my sales person Rusty was great and help me to understand leasing process very well. He worked with my budget and was able to make things possible. Re my sales person Rusty was great and help me to understand leasing process very well. He worked with my budget and was able to make things possible. Reggie in finance was very professional and finished my paperwork in no time. Last Elizabeth explained all about my QX50 and made sure full tank gas. More