Rountree Moore Nissan

I'd like to start by saying I do not enjoy car shopping! All the research and browsing for "the" one is exhausting, but ya want to get it right ya know? So after all the emails, text messages and phone call All the research and browsing for "the" one is exhausting, but ya want to get it right ya know? So after all the emails, text messages and phone calls I got to know several of the fellas at this location. I will say I really enjoyed meeting them in person. Donny, Alex, Bryce (I didn't meet, but enjoyed talking with him), Anthony and Caden. Caden went on the test drive with me and wrapped up my purchase. If I forgot to mention anyone, my apologies. Oh, a special shout out to "Angel", which I thought was a real person I was texting with. He is their AI bot, whatdo I know. He seemed very real! Ha! All in all my experience was pleasant. I feel I negotiated a good deal, and am pleased with my truck and that's really all that matters. If I find myself in the market again, I will certainly work with them again! Last words, Caden, I'm still waiting on that photo! Thanks guys! More

I'd like to start by saying I do not enjoy car shopping! All the research and browsing for "the" one is exhausting, but ya want to get it right ya know? So after all the emails, text messages and phone call All the research and browsing for "the" one is exhausting, but ya want to get it right ya know? So after all the emails, text messages and phone calls I got to know several of the fellas at this location. I will say I really enjoyed meeting them in person. Donny, Alex, Bryce (I didn't meet, but enjoyed talking with him), Anthony and Caden. Caden went on the test drive with me and wrapped up my purchase. If I forgot to mention anyone, my apologies. Oh, a special shout out to "Angel", which I thought was a real person I was texting with. He is their AI bot, whatdo I know. He seemed very real! Ha! All in all my experience was pleasant. I feel I negotiated a good deal, and am pleased with my truck and that's really all that matters. If I find myself in the market again, I will certainly work with them again! Last words, Caden, I'm still waiting on that photo! Thanks guys! More

The dealership was very professional and very helpful in making sure I received the information that I needed for this purchase making sure I received the information that I needed for this purchase More

They got us exactly what we wanted for the perfect price! We appreciated that they were upfront about things but also very accommodating and nice about everything! We appreciated that they were upfront about things but also very accommodating and nice about everything! More

Excellent customer service and awesome sales team. I had such a great experience purchasing my new car I had such a great experience purchasing my new car More

Unfortunately we overlooked (probably due to the sunlight) the dent in the hood of the truck during delivery which I noticed when I got home. I notified Rountree and they offered to repair if I brou sunlight) the dent in the hood of the truck during delivery which I noticed when I got home. I notified Rountree and they offered to repair if I brought back to the dealership but I asked can we find someone local to repair it at their cost because that would be a 250 mile round trip. And I reminded them I chose to deal with them and pass closer dealership but they refused. So they refused to accommodate me as I did them. Not to mention the truck was dirty and they made an excuse on the wash folks. And I paid $1298 fee for preparation. One of the manage said the dent wasn’t there which accusing me of causing the dent. The dent had been there for a while appeared something heavy caused the damage and someone know who did it. All of this hurt deeply and dampened my spirit and soul. I regret purchasing this vehicle from them. More

Unhappy with the car and did not like being limited to what was available for me to see. I was looking for a older suv or pickup. I was an hour from home , my car broke down as soon as I hit lake city. St what was available for me to see. I was looking for a older suv or pickup. I was an hour from home , my car broke down as soon as I hit lake city. Stranded. I felt under stress and coerced I am looking for a way to cancel the nightmare. . More

Like all other dealers the want to give very little for your trade, finally made a deal your trade, finally made a deal More

Very courteous and professional. Very respectful of my age and limitations. I am enjoying my Nissan rogue. Very respectful of my age and limitations. I am enjoying my Nissan rogue. More

Truthfully since the Morgan Group has taken over the car lots in Lake City I have had a poor opinion of the franchise. I had three bad experiences with them. The first was at the Chevrolet dealers lot. The lots in Lake City I have had a poor opinion of the franchise. I had three bad experiences with them. The first was at the Chevrolet dealers lot. The second time was when they had the Toyota dealer. Due to these poor interactions, my wife and I decided to go to Gainesville and we went to the Honda dealer which later we found out the Morgan Group bought that franchise. But the salesman promised me that they weren’t like the Lake City dealerships and asked me if I would give him a chance. Which of course he played the same games that you get at high pressure sales dealerships. On June 2 the wife and I decided we would look for a new vehicle. My wife checked online and saw that the Nissan dealer had a Pathfinder that she was very interested in. So we decided to give the Morgan group another chance. This time we were pleasantly surprised on how we were treated by Anthony and Raegan. They both were very friendly and personable. They made the process, very smooth and easy without the pressure games that I was used to the Morgan Group doing. We also appreciated their knowledge of the vehicle that we were purchasing. Anthony made the paperwork smooth as possible. More