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Rountree Moore Nissan - Service Center

Lake City, FL

4.6
146 Reviews

146 Reviews of Rountree Moore Nissan - Service Center

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April 03, 2022

This is my fifth Nissan, have always been treated fairly. Staff is courteous, friendly and helpful. If I need another car, I’ll buy it here. This visit was originally to get Kicks serviced, bought a Rogue wh More

by TRUEBLUECOONER
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Monet Pigon-Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Mackey
Apr 06, 2022 -

Rountree Moore Nissan responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rountree-Moore Nissan!

December 28, 2021

Very outstanding and good customer service techs are so polite and kind hearted and the courtesy rides are very Professional and courtesy that’s why I recommend Rountree Nissan Moore to all my friends More

by Carlsimmons1063
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mark Bozeman
Jan 19, 2022 -

Rountree Moore Nissan responded

Thank you for taking the time to let us know how we done. Hopefully we will continue to meet or exceed your service and sales expectations in the future also. Please let us know if there is anything we can do for you. Thank you for your business, Rhonda Crews 386-752-5050

December 17, 2021

Please disregard my previous negative rating. It was my mistake. They did the work as requested. I apologize for the error. More

by Pistolpete
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lynell Richardson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bozeman
Dec 30, 2021 -

Pistolpete responded

Yes I was in error with that response and I thought I had retracted it. Please delete my negative response.

December 04, 2021

The most uneducated, entitled individual I've ever dealt with, his attitude is that of a spoiled child expecting everyone to be honored in his presence... More

by Bjjspider83
Overall Experience
Recommend Dealer
No
Employees Worked With
Robert Gordon
Dec 10, 2021 -

Rountree Moore Nissan responded

We apologize for anything we've done to earn this rating and would like to learn more about your visit. Please send us an email with any other information you'd like to share. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

September 28, 2021

Able to get car repaired after being towed. Did no take long to get to problem More

by Meme
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lynell Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Rountree Moore Nissan responded

We're happy to hear our team took such good care of you -- thanks!

April 11, 2021

Made an appointment for oil change and were greeted promptly while there we started looking around and ended up leaving with two new vehicles.Great sales team. More

by patnicbill
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andre Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Manalis, Terrence Robinson, Robert Gordon, Jessie Phillips, Demetrius Ferguson, Sabrina Brinson, Josh Perez
Jan 19, 2022 -

Rountree Moore Nissan responded

We truly appreciate the praise you have given to our Service Department and our Sales Team. We as a team here at Rountree Moore Nissan strive to make the process smooth and comfortable for our guest. The excitement of earning your business in our service lane with the oil change and leaving with not only one (1) but two (2) vehicles is a wonderful feeling. If you have any questions or concerns, please feel free to reach out to any of us in Sales or Service. Thank you again, Rhonda Crews 386-752-5050

December 19, 2020

You all were very kind and helped my husband and myself get the vehicle that we were wanting. Thank you so much!! Merry Christmas to your team More

by Brenda Tyre
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andre Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2020

all was great. We asked for mats for the driver side, but can't seam to get them!!! When we bought the Armada the driver side mat was missing, we just need a new m More

by PAPANONI
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Manalis
April 23, 2020

The service was great. Very prompt and helpful. The management team is very kind and down to earth. The service writer was very kind and informative. More

by rkmontfortjr
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Carter, Shellie Terry, Tony Bursey
December 29, 2019

My experience was good. My experience With my sales person was very professional and I was well pleased with my outcome. I had the opportunity to make decisions and decide wh More

by harringtonpatricia
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joy, Latrice Sellers
2
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