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Roush Honda

Westerville, OH

4.9
6,091 Reviews
Roush Honda has been proudly serving the Central Ohio Community since 1965. In 1991 the dealership was sold to the employees and in 1997 Roush Honda became 100% employee-owned. Roush Honda is one of the top volume Honda dealers in the Midwest and consistently ranks among the top 75 Honda dealers in the nation. We believe that treating our customers fairly, offering quality services at reasonable prices has been the cornerstone of our success since 1965. Straight talk and legendary service....just another reason why, the BEST way to say Honda is Roush Honda!
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100 West Schrock Rd

Westerville, OH

43081

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Showing 6,091 reviews

September 04, 2019

We had very good experience.They explain all the options ve. We look online most dealerships in city. Roush has best offer.when we went to dealership Jan was very helpful.She shows us all options. More

by Fazal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janly Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Roush Honda responded

Thank you for your feedback! We are thrilled you enjoyed working with Jan!

September 03, 2019

Joe Pourier and Roush Honda We had a great experience at Roush and specifically with our Salesman, Joe. We in fact had such a great first experience we went back and bought a sec More

by M/DGreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Groves, Joe Pourier
Sep 04, 2019 -

Roush Honda responded

Congratulations on your new Honda's! We are thrilled that you enjoyed working with Joe! He does a great job for our team and we are lucky to have him! We will be sure to share your feedback with Will and Joe; they'll be so happy to hear how pleased you were! Enjoy the latest additions to your Honda family!

September 02, 2019

Wonderful experience! I just purchased a used CRV this week from Angel Milanov. He made a great first impression, He clearly loves Honda, especially Rousch Honda. He liste More

by frconer@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Brindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Junjajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Milanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Kaber
Sep 03, 2019 -

Roush Honda responded

Wow! 10 Honda's?? Thank you for your patronage to our dealership for all these years! We truly appreciate the opportunity to serve you. We look forward to working with you again in the future! Enjoy the latest addition to your Honda family!

August 31, 2019

FANTASTIC SHAWN RISER PICKED US UP AT OUR HOME IN WESTLAKE,106MILES EACH WAY, GOT US OUT WITH GREAT SERVICE AND PRICE AS PROMISED JIM VINE More

by JIM VINE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Roush Honda responded

Wow! Thank you for sharing your experience! We are so glad that Shawn was able to accommodate you even from 106 miles away. Enjoy the latest addition to your Honda family!

August 31, 2019

Great experience! The whole car buying process was excellent. Spyros was an excellent salesman. All of the sales people I passed greeted me and were very friendly. More

by Cbus44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spyros Tabone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Roush Honda responded

Thank you for your feedback! If you have any questions regarding your new Honda, be sure to give Spyros a call!

August 31, 2019

Buying Experience Spyros was very knowledgeable and pleasant to work with. He answered all our questions and told us about things we wouldn’t have thought about. I w More

by Thomas,Pam1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spyros Tabone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denice
Sep 03, 2019 -

Roush Honda responded

Thank you for your feedback! We are thrilled that Spryos took such good care of you! Enjoy your new Honda!

August 30, 2019

John Newton Is Outstanding!!! Roush Rocks! My experience with John Newton and Roush is always outstanding! I believe this makes my 9th or 10th car from Roush! John is always helpful with my que More

by Tiffany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Newton
Aug 30, 2019 -

Roush Honda responded

Thank you for your loyalty to our dealership! We truly appreciate your business and look forward to serving you when its time for your 10th or 11th car!

August 29, 2019

Only Shop Here if You Are Pretentious and Snobby I know I have less than stellar credit, but the way I was treated before my credit was submitted until after was straight out of the movie Pretty Woma More

by Nsmith889
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Hape
Aug 29, 2019 -

Roush Honda responded

Hello Mr. and Mrs. Smith. Thank you for the feedback. I'm sorry for your experience with our company today. Thank you for taking my call Mr. Smith. We do strive each time to deliver a high quality...low stress shopping experience. In this case...we failed to deliver that to you. There are several mitigating factors that can effect a potential client during the buying cycle. With that said...we will be working with more awareness on all the things that can contribute to a positive...or for that matter a negative experience. Please seek me out and I'll personally work within my scope to help you with any future service or sales needs.

Aug 30, 2019 -

Nsmith889 responded

Although I appreciate your response, and I know you spoke to my husband on the phone. I do wish you would’ve heard the story from me as I was there alone. Unfortunately I left in tears and couldn’t even speak after I was told “the finance manager was too busy to help me”. When I asked what other options I had, Jeff told me, “the used cars would be too expensive”, and there’s nothing that could be done for me. I took my business to krieger and purchased a vehicle today. A Honda CRV as a matter of fact, and I will ensure it’s serviced elsewhere. I am still taken aback at how I was treated and never will I step foot in Roush Honda. I feel sorry that you could’ve had a very long term and loyal customer!

Aug 30, 2019 -

Roush Honda responded

Mrs. Smith. Thank you for your response. I hope you get years of service from the Honda you purchased. We will use this as a learning experience to get better in our presentation about us individually and our company. I'm sorry for your experience. If in the future you would like to talk or require service...please call or email me. I will certainly do my very best to assist and direct.

August 29, 2019

Great service. John provided my wife and me great service in choosing and buying a new car. John offered us two test drives to become familiar with CR-Vs. He talke More

by Charles123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Newton
Aug 29, 2019 -

Roush Honda responded

Thank you for sharing your experience! We appreciate the opportunity to serve you! It's absolutely wonderful to hear that you enjoyed working with John! Enjoy your new Honda CR-V!

August 29, 2019

Rodney James The best experience you could possibly have. He was so nice and kind. We had a hard situation and he fought for us. Thank You More

by Km
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Cole, Rodney James
Aug 30, 2019 -

Roush Honda responded

Thank you for your feedback! We are happy to hear that Rodney fought for you! We hope you're enjoying your new ride!

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