Roush Honda

Great Customer Service- Go see Shawn! I have been to many dealerships in my lifetime. Some experiences have been good and some not so good. If your in the market for a Honda and are thinki I have been to many dealerships in my lifetime. Some experiences have been good and some not so good. If your in the market for a Honda and are thinking Roush, make sure to ask for Shawn Risner. He is experienced, non intimidating, and will work with you to get you the best deal possible. Thank you Shawn More

High Anxiety soothed by excellent service and humor! I loved my 2004 Honda Accord but it was time for a new one and I knew it but had so many questions about where to start and the process. I stopped in I loved my 2004 Honda Accord but it was time for a new one and I knew it but had so many questions about where to start and the process. I stopped in to talk with Jim Hartsook at Roush Honda and immediately felt at ease - he is so easygoing, patient and knowledgeable. He helped me figure out want I wanted, what I needed and what I could afford. There was absolutely no pressure! It felt like talking with a trusted friend or neighbor! I went home with a greater insight of the process and continued to check the Roush Honda Certified Used website for vehicles that interested me. After a few weeks, I had found 2 different Honda CRVs that interested me. Called Jim right away and he remembered me and all that we had discussed - most importantly my high anxiety of the process. He continually reminded me on the phone that he was there to take the pressure off and guide me through the experience! Made an appointment and met up with him the next day where he had both cars ready for me to look at and test drive. Easy decision - fell in love with he 2017 CRV Touring. He patiently showed me all the options and answered my questions. Jim is a funny guy that knows his vehicles and cares about his customers! It was truly an amazing experience from start to finish. After signing all my paperwork, he walked me out and took more time again to review all the vehicles options and how everything worked. Even programmed my Bluetooth for me! I cannot say enough about Jim Hartsook and his character. He truly cares about each and every customer and makes you feel special! I would definitely return and have already raved to family and friends about him! Excellent customer service combined with Jim's friendly next door neighbor feel made my Roush Honda experience superb! More

Best car buying experience ever I've always heard about the fantastic service this dealership provides so this time we decided to give them a try even though there was a major dealer I've always heard about the fantastic service this dealership provides so this time we decided to give them a try even though there was a major dealership 2 miles from my home. We even went there first and had a vehicle picked out. But we went to Roush anyway because of the available selection and their reputation. From the second my wife walked in the door this dealership was far and above the best dealership, we had ever visited. They were better than friendly, it almost felt like they were family. We ended up purchasing a 2015 Odyssey They were helpful in every way and I mean in every way. My wife and I have purchased well over 25 vehicles since we have been married and this was an experience like few others. Without a doubt, they will have our business from this day forward. Our sales person Terry Sopp and the Roush management were first class. As a side note, I just purchased a 2015 Lexus ES 350 4 months ago from a new online car buying company because I heard the experience was hassle free. It was an easy experience. but no doubt, I wished I had chosen Roush. Thanks for all you guys did for us More

Very helpful Angel was awesome! He was very friendly yet professional. He found us exactly what we were looking for and within our budget. He even came in on his d Angel was awesome! He was very friendly yet professional. He found us exactly what we were looking for and within our budget. He even came in on his day off and stayed extra late in order to finish the purchase a day early for us. More

2nd Leasse Jeff was so helpful on my 1st lease that I had to go back to him for my 2nd! I loved my 2015 Civic but I decided to upgrade to the 2019 Accord for mor Jeff was so helpful on my 1st lease that I had to go back to him for my 2nd! I loved my 2015 Civic but I decided to upgrade to the 2019 Accord for more room and standard features. Best decision EVER! Ms Linda was so friendly and explained all of my options for my lease. I'll be a Roush customer for life! More

As always, great experience I've bought or leased cars from Roush ever since I moved to Columbus 17 years ago and always had a great experience. I also get my car serviced there I've bought or leased cars from Roush ever since I moved to Columbus 17 years ago and always had a great experience. I also get my car serviced there - they're thourough, polite, reasonably priced, knowledgeable, honest, and do good work. More

Great customer service They all did a fantastic job! They had the vehicle in stock that we wanted. The buying process was extremely easy. They had our vehicle ready for deli They all did a fantastic job! They had the vehicle in stock that we wanted. The buying process was extremely easy. They had our vehicle ready for delivery in just a few hours. Everyone was so helpful. Best car buying experience we have ever had. More

He was great too work with. He was polite and very helpful. I look forward to continuing too work with him in the future. He made it quick and painless to get the new car. He was polite and very helpful. I look forward to continuing too work with him in the future. He made it quick and painless to get the new car. More

Outstanding Service - No Pressure Sales I usually avoid shopping for cars because I don't like wasting a day at the dealership and dealing with "pushy" sales people. My experience with Bill I usually avoid shopping for cars because I don't like wasting a day at the dealership and dealing with "pushy" sales people. My experience with Bill Seibert was nothing but good, he got me exactly what I wanted, had all the prep and paperwork prepared when I arrived and made this car purchase and the last one a very a pleasant experience. More

How a dealership should be ran! My wife and I had purchased her 2017 Honda Civic 2 years ago and had the most wonderful buying experience with Roush. I myself have been a Chevrolet p My wife and I had purchased her 2017 Honda Civic 2 years ago and had the most wonderful buying experience with Roush. I myself have been a Chevrolet person all of my life but after owning our 2017 civic for 2 years and we both decided it’s time to switch my vehicle over to the Honda family. Spyros was extremely pleasant to work with in figuring out which of the Honda line would best suit me. Spyros was incredibly patient and diligent to make sure we were 100% comfortable and satisfied with our purchase. The great folks at Roush have earned a life long customer! More