Roush Honda

2nd Lease with Roush, Highly Recommend In August 2015, I leased a Honda Civic and as I was approaching lease-end, I contacted Chris to discuss my options. I had many questions and wasn’t su In August 2015, I leased a Honda Civic and as I was approaching lease-end, I contacted Chris to discuss my options. I had many questions and wasn’t sure of the best option going forward. Chris was professional and explained all of my options without “pushing” me towards anything. I ended up leasing a 2018 Honda HRV and I could not be happier! Chris explained things step-by-step and made sure I felt welcomed and at ease during my time at the dealership. Ms. Karen Mathews in Finance answered all of my questions and made the signing process very easy! I was greeted by several staff members while I was there and felt they treated me as a friend rather than “just another checkbook”. I will continue to recommend Roush to my family and friends! More

Actually enjoyed the process Otis Tate was extremely helpful in our car search. He was very knowledgeable, and wasn’t pushy at all. My husband and I loathe the car purchasing pro Otis Tate was extremely helpful in our car search. He was very knowledgeable, and wasn’t pushy at all. My husband and I loathe the car purchasing process, but Otis made it a not so awful experience! 😊 More

Laura provides excellent service. Laura made our car shopping experience painless and easy. We were replacing our Honda Van that was a total loss. Finding a replacement vehicle was e Laura made our car shopping experience painless and easy. We were replacing our Honda Van that was a total loss. Finding a replacement vehicle was easy and very quick. Laura was extremely helpful to my wife and I in completing the purchase of our vehicle. The followup service has been excellent. More

Awesome and helpful sales staff. Just purchased a Honda Civic for my business. Otis Tate was very knowledgable and helpful in helping me make a decision on what would would work for Just purchased a Honda Civic for my business. Otis Tate was very knowledgable and helpful in helping me make a decision on what would would work for my needs. He did not have in inventory what I wanted so asked him to see if he could find one. He did not find one in the region but did find one in the same state. As an option he made me an excellent offer on an upgraded version that put me close to the vehicle I was looking for. Great experience from beginning to end. More

Awesome client services! Shawn went the extra mile in customer mania in his over the top service he provided me! I caught him not once, but twice, right at his quitting time a Shawn went the extra mile in customer mania in his over the top service he provided me! I caught him not once, but twice, right at his quitting time and he stayed until I was totally taken care of! Without complaining or seeming to be put out! I was going to get an Nissan SUV but Shawn would throw a set of keys at me before we even talked turkey. I drove a few cars before deciding on a couple of occasions. My needs were always considered, my price point made and I got what I wanted! He follows up and does what he says he will do. The entire dealership acts like owners. In fact, they are employee owned! They are friendly neighbors! I drove to a different county for this repeated excellent 100% customer satisfaction experience and I will continue to make THIS Honda dealership my 'go to' full service car care car place. The product is awesome, the people are professional, knowledgeable and friendly; the service can't be beat! Every time. Thank you Shawn, and Sam, for all you do! It's fun to look around, but my business will stay with Rousch Honda! More

No push Gave me what I asked for and didn't waste a ton of time showing me other options and trying to upsell me. upfront pricing to eliminate guesswork Gave me what I asked for and didn't waste a ton of time showing me other options and trying to upsell me. upfront pricing to eliminate guesswork More

Quick and helpful sales staff. I had inquired about a new Accord online and within an hour I had been contacted by Lee and numbers worked on the car and their price was almost $100 I had inquired about a new Accord online and within an hour I had been contacted by Lee and numbers worked on the car and their price was almost $100 less per month than the competition. I went in the next day and was greeted by friendly staff and was directed towards Shawn (Lee was out at the time). Shawn got me in the car on a test drive in a matter of minutes and was all around a good guy to work with and just have a general conversation with. I would not think twice about recommending not only Shawn and Lee , but also roush Honda as a dealership. More

worth the drive from Illinois to Ohio to buy a new Honda This was our first Honda purchase even though our daughter, Lisa Jones, has had 5 Hondas. I checked online for Honda Pilots and color options. I fell This was our first Honda purchase even though our daughter, Lisa Jones, has had 5 Hondas. I checked online for Honda Pilots and color options. I fell in love with the Steel Sapphire Metallic. Our local Honda dealer did not have one in that color and pushed us to take another color. My daughter suggested looking in the Powell area where she lives. I did and there were three dealers with that color. We were planning a trip to see our daughter toward the end of June (about 4 weeks after I started looking in her area). When I told Lisa where we were looking; she immediately recommended Roush Honda-she and her husband had bought two Hondas there and raved about the service. One of the other dealers that had dealt with was not a pleasant experience. So with that recommendation, I texted an enquiry about purchasing a vehicle out of state. Otis Tate responded and we communicated via email and when I gave him the model and color I was looking at, he sent information and a quote for both purchasing and leasing. We set up an appointment with Otis and met with him on June 28, 2018; he was friendly, knowledgeable and went through details on the options we had. There was no pressure and we loved the looks if the Pilot. The finance guy was very helpful-he went through the figures on the contract line by line. When he showed us the extra coverage we could buy, he did not push or try to talk us into buying when we passed on the extras. From arrival to driving away in our new SUV, the attention, friendliness and knowledge was outstanding from Otis Tate to the finance guy to the guys who cleaned the Pilot. I cannot say enough good things about Roush Honda and especially Otis Tate. We drove away happy, happy, happy and felt we had found a new friend in Otis Tate. If you're going to buy a Honda, call Roush and ask for Otis Tate- - you will be glad you did. More

Had an amazing experience Very attentive and service oriented! They are all there to make sure you have an amazing experience! I am happy every time I call for service or stop Very attentive and service oriented! They are all there to make sure you have an amazing experience! I am happy every time I call for service or stop in to visit my most favorite sales person. More

Very informative and honest. Shawn helped me figure out a bunch of different options for my unique scenario. He provided me with a lot of knowledge about what I could do with my c Shawn helped me figure out a bunch of different options for my unique scenario. He provided me with a lot of knowledge about what I could do with my current car and different options on leasing/buying a new one. He was very honest and straight forward and told me to take my time when making a decision. More