Roush Honda

Great service! Excellent before and after service from both Shawn and Rich. I definitely would recommend Roush Honda to friends and family that are looking for a fam Excellent before and after service from both Shawn and Rich. I definitely would recommend Roush Honda to friends and family that are looking for a family friendly dealership. More

Awesome car buying! Online new car buying was the best experience I have ever had! They responded quickly and exactly the way I requested. I asked to communicate via em Online new car buying was the best experience I have ever had! They responded quickly and exactly the way I requested. I asked to communicate via email, and that is how they handled it. I sent out for 5 quotes and Roush was by far the lowest "out the door " quote. $2200 less then the highest! Roush even had my exact car on the lot! The others said they "could get it for me", and one was for an extra fee. (The 7 yr/100,000 mile warranty was a great plus as well!). Matt Z. was the friendliest salesman ever and even took extra time explaining all the intricate details of the electronic features. He explained to me what I needed to fax to him and had all the paperwork done when I walked into the dealer to pick up the car. I started my online car requesting on Monday, had Marks quote 30 minutes later, called him on Wednesday informing him I wanted the car, (he took my deposit over the phone immediately), and on Saturday I picked up my car! I was in and out of the dealership in 1 hour and 40 minutes! He spent a majority of that time explaining the electronics to me!!! In summary: I no longer will dread buying a new car. I will be going to Roush Honda in Westerville!!! More

The Perfect New Car Buying Experience Buying a new car can be confusing and overwhelming. Not at Roush Honda. This is why we just purchased a fifth car from Roush Honda. They take you t Buying a new car can be confusing and overwhelming. Not at Roush Honda. This is why we just purchased a fifth car from Roush Honda. They take you through the decision steps needed to make a successful purchase. They are very knowledgeable, and with no pressure. Communication is great, and they make financing easy too! They teach you all about your new car before you drive away with it! More

Great new car experience. Spyros was easy to work with, responsive and patient. First dealership we visited. Ended up coming back and purchasing the Pilot after visiting seve Spyros was easy to work with, responsive and patient. First dealership we visited. Ended up coming back and purchasing the Pilot after visiting several others dealerships. More

great staff at roush honda! This was the first car I have purchased from the dealership. The staff was friendly and they helped me find exactly what I was looking for! Lori was g This was the first car I have purchased from the dealership. The staff was friendly and they helped me find exactly what I was looking for! Lori was great- very personable and thorough. I felt really cared for and valued as a customer. Tim in finance was awesome too! Some of the paperwork was pretty dry but we struck up a conversation and he was very nice and personable as well! Working with the staff at Roush was a great experience and I love my 2016 Civic EX-L! Thanks everyone :) More

Excellent Experience My husband and I just drove home our "new" Honda Certified Pre-owned vehicle and we couldn't be happier. We have been long-time Honda owners but have My husband and I just drove home our "new" Honda Certified Pre-owned vehicle and we couldn't be happier. We have been long-time Honda owners but have always purchased new vehicles. We also always went to another central Ohio Honda dealership but after a miserable experience on Saturday with an insulting salesman, we decided to give Roush Honda a try. We are so grateful we did! What a different experience. I didn't realize how much better the experience could be since the last 20 years I had just accepted it as a necessary evil that we had to go through every few years. But this was different. There were no sales tactics, no condescending responses to my direct questions and everything was transparent from price, financing and even service/protection options. I don't know if the difference is in the training or because Roush is an Employee Owned Company but whatever it is, it was exceptional! My thanks to Mike Dunlap, Ray Moore and Seth Kabor for showing us respect, giving us a great deal and making us laugh along the way! We are now going to be loyal Roush Honda customers and I'm sorry I didn't give them a chance before this. Thank you. More

Best car buying experience ever From the time I entered the dealership to the time I drove away in my new car, I was treated like family. Buying a car has never been easier or more From the time I entered the dealership to the time I drove away in my new car, I was treated like family. Buying a car has never been easier or more pleasant. Such a wonderful place! Ricardo Parades was extremely helpful and knowledgeable. Mike the finance guy explained everything very well and answered all my questions. Both Ricardo and Mike really know what they are doing. I can't recommend Roush highly enough. The very next day, I went back to buy some all weather floor mats. I was surprised when the parts guy said I got a discount since I bought the car there. I was even more surprised when he said I could pull into the service bay and they would install them for me. Now that's service! I plan on getting all my service work done there. Never met nicer people. More

Excellent customer service! Chris Ticknor was excellent to work with. He was very professional and I would definitely recommend Chris to anyone looking to purchase a Honda from Chris Ticknor was excellent to work with. He was very professional and I would definitely recommend Chris to anyone looking to purchase a Honda from Roush! More

Great Business Model I had just totaled my old car and was in need of a new vehicle immediately. After reading reviews and speaking with friends I decided to buy a Honda I had just totaled my old car and was in need of a new vehicle immediately. After reading reviews and speaking with friends I decided to buy a Honda CRV. I worked the sale out with Lee Cohen. Lee was very knowledgeable about the product and to my surprise he was able to negotiate the final price right there at his desk (I really loved this part) without going back and forth with different managers. All dealerships should adopt this purchasing model. When I picked the car up the next day Lee familiarized me with the features so I felt comfortable from the start. I thoroughly enjoyed my buying experience and recommend Lee Cohen to my friends and family. More

really good experience at dealership. Bought the car from Michigan. Although completed over the phone, live was better then expected. I would recommend Ray to anyone @ this dealership. I Bought the car from Michigan. Although completed over the phone, live was better then expected. I would recommend Ray to anyone @ this dealership. I had really good experience at dealership. More