Roush Honda

Extraordindary service, support and vehicle when I knew I was returning to the US after a year's absence, I contacted buddy Rich (Broderick) and let him know I was interested in a gently used, when I knew I was returning to the US after a year's absence, I contacted buddy Rich (Broderick) and let him know I was interested in a gently used, low milage, used 2014 Honda Civic. Rich connected me to Dave (Holscher), who has been phenomenal in enabling me to preview the 2014 Honda Civic that I first spotted online while still in Australia. From first contact onwards, he upheld my belief that Roush Honda is a company that truly cares about its customers and products and will deliver on promises until a buyer is satisfied. Christina Baird made the purchasing of the car I settled on, a smooth process. This is my third Honda...I am wedded for life to the vehicle and this company.. I also can't speak too highly of Roush's commitment to continued support and services. More than any other car dealership I've ever had interaction with (in the US and elsewhere), Roush consistently delivers superb products, service and expertise. I LOVE Roush - what else can i say?? More

Friendly and helpful people with extensive list of choices Got a Honda CRV EX AWD 2016. I chose Roush because they offered me the minimum price online and successfully negotiated a price that was better than e Got a Honda CRV EX AWD 2016. I chose Roush because they offered me the minimum price online and successfully negotiated a price that was better than every other dealer in Ohio. Upon going there, I was greeted well by sales agent Josie and she gave me an exhaustive understanding of all the features and options in the car. She is a friendly person. More

Good experiences About two months ago, I plan to buy the same car I just got from here. But they didn't agree on the price I offered. Okay, two months later, I finally About two months ago, I plan to buy the same car I just got from here. But they didn't agree on the price I offered. Okay, two months later, I finally got the car with the same price. So, eventually it is good. Maybe it is because I didn't meet Linda two months ago. Linda is great! good experience with her! very specific explanation for the car with new tech. More

Platinum Customer Service and exceptional sales team I bought a brand new 2016 Honda CR-V and i could have asked for a better group of people I worked with. Chris Ticknor was my salesman. When i explai I bought a brand new 2016 Honda CR-V and i could have asked for a better group of people I worked with. Chris Ticknor was my salesman. When i explained to him I wanted to move quickly and work retail so we had a very small time window to do everything he was right on it. He even tried to come across town to take my old car for appraisal. I was in amazement that he would be willing to do that! I came to him a year prior and things just didnt line up on my side of the deal but I didn't forget who I worked with since he made it memorable. Now to really make it an awesome experience, Karen in finance was absolutely phenomenal as well. She did not pressure anything and made it very clear if i needed anything to call her. I did end up having to change some financing and she was right on it! She came all the way across town to bring the me paperwork on her own time while I was at work to sign. I would not pick any other dealership! I have also had my previous car serviced several times and drive 45 minutes to them. The entire staff is amazing from service and now to my most recent in sales. Massive kudos, guys! Another amazing experience from Roush Honda in the books More

Salesman was lackluster at best! I was completely surprised about my experience at Roush. I live in the community that is home to Roush and had heard great things about the company. I was completely surprised about my experience at Roush. I live in the community that is home to Roush and had heard great things about the company. That was not my experience in buying a used car from the used car dealership. The experience relates to my sales person, Vince. He was not good at all!!! He was cold and very distant. I think he was upset because I wanted scratches that were in the window fixed!! There was a scratch in 2 windows and he thought I should just be okay with it. I was willing to walk away from the deal if they were not going to fix them. I was okay with that and he acted like it was impossible to fox them and this is after he acted like they did not even exist. I mentioned them to him like 5 different times and he still acted like he did not see them until I went there send showed them to him. I left the dealership and went home stating I was not interested. He let me leave the lot, an approved buyer, he let leave the lot. Then called me later to say he talked to his manager. He should have talked to his manager before I left!!! He was ridiculous at that point and way too emotionally involved. I was adamant at that point that I wanted the glass replaced!! This guy was a joke and I would NEVER recommend him to anyone!! The manager was fine and the finance guy was fine, but this sales person was horrible!!!! I cannot believe Rough is okay with his behavior. I service customers everyday and I would NEVER let an approved buyer leave my place of business without doing everything possible to seal the deal. Shameful experience!!! More

Amazing Car-Buying Experience!! I recently leased a new Honda Civic from Roush Honda. The process could not have been easier for us. Everyone I spoke to was incredibly personable and I recently leased a new Honda Civic from Roush Honda. The process could not have been easier for us. Everyone I spoke to was incredibly personable and easy-going, making car-buying much more enjoyable than it has been for us in the past. Spyros Tabone was extremely helpful, friendly, and professional, and I would recommend to anyone looking to purchase a car to speak with him at Roush. I had a great experience here and I will definitely be coming back to Roush in the future. More

Spyros Tabone This is the third new vehicle I have bought from Roush Honda. I was very impressed with the time Spyros took with me to determine which Honda I wante This is the third new vehicle I have bought from Roush Honda. I was very impressed with the time Spyros took with me to determine which Honda I wanted to buy. He gave me all the options and worked with me through the decision making process. His knowledge of Honda was far greater than the salesman I talked to at a different dealer. I will be a customer of Roush for life. More

Richie Phillips great Sales Person Richie was very professional and worked hard to get me the money for my car. Great Sales person. He made sure I was taking care that. I didn't get th Richie was very professional and worked hard to get me the money for my car. Great Sales person. He made sure I was taking care that. I didn't get the money I wanted but Richie was great More

Great, friendly, no-pressure experience I bought a new Honda Civic from Roush. Shawn Risner was professional, patient and kind throughout. Unlike my experience at other dealers, I did not I bought a new Honda Civic from Roush. Shawn Risner was professional, patient and kind throughout. Unlike my experience at other dealers, I did not feel pressured, and that was one of the biggest reasons I bought from Roush. Everyone--the receptionists, sales people, and finance people--were extremely pleasant and professional. Shawn took a lot of time with me, and I feel like he and John Newton treated me very fairly. This was the best car-buying experience I've ever had. More

Great experience I have been with Roush Honda for 10 years now and I have never had a bad experience. They are always friendly, they listen to what I want, and the ser I have been with Roush Honda for 10 years now and I have never had a bad experience. They are always friendly, they listen to what I want, and the service center is great. More