Route 18 Chrysler Jeep Dodge Ram

The service department crew is awesome. They go above and beyond to get me in and out with all my requested work. I was inform on the progress on my vehicle. beyond to get me in and out with all my requested work. I was inform on the progress on my vehicle. More

Darrell Williams Was Easy to work with, excellent and professional. Process of trading in and leasing was excellent. Aaron the manager was excellent As well. professional. Process of trading in and leasing was excellent. Aaron the manager was excellent As well. More

Matt and Sophia are truly assets to your dealership. They made the process painless from start to finish, so that I was out within an hours. They deserve a raise! made the process painless from start to finish, so that I was out within an hours. They deserve a raise! More

darlene was great, paperwork took some time but thats expected with any dealership. they work quick to meet your needs and let you go for a test drive as they value your trade in and gave a great deal. expected with any dealership. they work quick to meet your needs and let you go for a test drive as they value your trade in and gave a great deal. I would recommend them! More

Absolutely amazing!!!!!!!!!! My experience was outstanding. Everyone was so helpful and kind. Kelly was amazing throughout the whole process - keeping me in touch and making things easy!!!! outstanding. Everyone was so helpful and kind. Kelly was amazing throughout the whole process - keeping me in touch and making things easy!!!! More

Mike stepped up and assisted me in getting my vehicle fixed and looking into an unrelated matter that was not apart of the service that I went in for. I truly appreciated the help. fixed and looking into an unrelated matter that was not apart of the service that I went in for. I truly appreciated the help. More

We recently purchased a 2019 Dodge Durango and traded in our 2016 Jeep Grand Cherokee and as usual had an amazing experience with the sales and service staff at Route 18 Auto Group. We have dealt with Bryt our 2016 Jeep Grand Cherokee and as usual had an amazing experience with the sales and service staff at Route 18 Auto Group. We have dealt with Bryt Gandarinho and Kelly Mazza in sales and the GM Javier Columbie and they have always been professional and have always made the sales and purchasing experience second to none. We were very happy with the price of our new Dodge Durango and even more pleased with the trade-in value we received for our 2016 Geep Grand Cherokee. thanks to Ryan McDonagh we received an outstanding financing rate and he helped make the paperwork process efficient and painless. I recommend this sales team to anyone who’s looking for a great deal on a new or used car. We would also like to give a shout out to the great service team at Route 18 Auto Group led by Chris Lardieri and John Holden who have serviced all of our vehicles for years and have made the maintenance and repair process a pleasant experience. Thank you again to the great team at Route 18 Auto Group and we look forward to working with you in the future. More

The experience was great. Glenn the sale person and the finance person were aw. They made the buying experience very easy. I would recommend this dealership to my friends a d family. finance person were aw. They made the buying experience very easy. I would recommend this dealership to my friends a d family. More

Hi Is good service ,it take 4 hrs to complete paper work Hi Is good service ,it take 4 hrs to complete paper work ,I expect little fast doing paper work Thanks Paul good service. Some question I will rea Hi Is good service ,it take 4 hrs to complete paper work ,I expect little fast doing paper work Thanks Paul good service. Some question I will reach out Paul More

THE MOST UNPROFESSIONAL SCAM ARTISTS. Beware if you're trying to buy a car from there. I tried to buy a certified "as they stated" preowned Jeep Grand Cherokee yesterday. First, the salesman and managers trying to buy a car from there. I tried to buy a certified "as they stated" preowned Jeep Grand Cherokee yesterday. First, the salesman and managers both informed me that the price agreed upon includes a $1900 extended manufacturer bumper to bumper warranty. I got to the point I am signing the papers to find out the warranty as they called it is (an inspection certification) then they lied and said it was a Powertrain warranty that will cover engine and transmission only for 100k miles or 7 years but if I needed the extension bumper to bumper I have to purchase an extra warranty for an additional $3000. I refused the extra warranty and requested them to provide me the proof of the Powertrain warranty and of course they had nothing to prove it. No documentation, nothing. Also, they lied to me about my finance rate from my bank to get me to finance through their dealership bank at 4.7% rate. They told me my bank is at a higher rate. After I left the dealer I called my bank and I had an approval for 2.6% rate. While I was there I was told by two other customers who have purchased cars there that the dealer has the worst reviews and they scammed them on their cars too. BE CAREFUL PEOPLE. Unfortunately I had to walk away disappointed in the JEEP brand as they allow dealer scams like that operate under their name More