Route 18 Chrysler Jeep Dodge Ram

The service department horrible! ! This department never gives a loaner. I have had my car in a few times for service one time it was there for months and I revieved no car. Today I a ! This department never gives a loaner. I have had my car in a few times for service one time it was there for months and I revieved no car. Today I am again stuck without a car even though the service called me yesterday to tell me the diagnostics and ask for approval to move forward. The man told me the car would be ready by the end of the day. I recieved no call or text to let me know what was going on. Today I find out the part was never delivered and it won't be in until next week. Uggh!! I am reminded why I should go elsewhere for my next car. More

Great experience at the dealership I’m very pleased with my new truck Mike A and David Z are the best my new truck Mike A and David Z are the best More

Very happy with sales and service. Brut happy with her service love our new car Brut happy with her service love our new car More

My experience with the dealership was pleasant. my salesman Jason L. went smoothly. He was courteous and knowledgeable. Explained all the features of the vehicle. my salesman Jason L. went smoothly. He was courteous and knowledgeable. Explained all the features of the vehicle. More

My initial experience with my salesman Jeremy was a positive one. We hammered out the deal for my new Durango and I was satisfied. Unfortunately, a little less than a month later everything went downhi positive one. We hammered out the deal for my new Durango and I was satisfied. Unfortunately, a little less than a month later everything went downhill. Since I reside out of state I was issued a temp tag. The tag is set to expire and I have not been able to get a response from Jeremy regarding the status of my permanent plates. I have left several messages, and still no reply. Not only do I feel this is inconsiderate but it’s unprofessional not to give a customer the common courtesy of a phone call. The dealership seems to be more concerned with making the sale than taking care of the customer. More

I have purchased many cars and trucks and hate having my time wasted. I didn’t get that here. No nonsense and truthful upfront was a welcomed change. time wasted. I didn’t get that here. No nonsense and truthful upfront was a welcomed change. More

Very pleased with my car's service. The staff was very nice and attentive and set me up with a courtesy car while I waited for my car to be done. Thank you for keeping such a great staf The staff was very nice and attentive and set me up with a courtesy car while I waited for my car to be done. Thank you for keeping such a great staff and for the excellent service! More

I have bought 3 Jeeps from this dealership I have nothing but a great experience with sales and service but a great experience with sales and service More

Fast and friendly service. Quick to respond and accommodating. Followed up after purchase to ensure satisfied with vehicle. Willing to ensure everything met expectations. Th Quick to respond and accommodating. Followed up after purchase to ensure satisfied with vehicle. Willing to ensure everything met expectations. Thank you Team Rt 18 More

Welcoming staff, not pushy, very informative and helpful. Caroline was a pleasure to work with, knowledgeable and kind. Caroline was a pleasure to work with, knowledgeable and kind. More