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Route 18 Chrysler Jeep Dodge Ram

East Brunswick, NJ

Overview
Employees
Reviews
Vehicles
4.6
1,478 Reviews
Route 18 Auto, aka Route 18 Chrysler Jeep Dodge Ram always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our Route 18 Auto dealership today at 400 Route 18 to see for yourself!
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400 New Jersey 18

East Brunswick, NJ

08816

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Showing 1,478 reviews

January 06, 2022

Car still has issues after a month of purchase! Sales person try to sell me warranty that was already on the car! List goes on sales side. Service is even worse. Will not be buying another car from th More

by kamran.syed15
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Zarillo
Javier Columbie
Other Employees : Kelly
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Jan 06, 2022 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for taking the time to bring this review to our attention. We are sorry to hear of your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please give me a call directly. I look forward to hearing from you. Kind regards, Javier Columbie General Manager (732) 387-2600 ext. 2253

Helpful 1
January 06, 2022

My experience with Route 18 Jeep was fantastic . I needed service for my Wrangler I first spoke with Denise who was a pleasure to deal with.She was pleasant professional and caring. When I arrived the chec More

by Mary10307
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise
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Jan 07, 2022 -

Route 18 Chrysler Jeep Dodge Ram responded

It's great to hear that Denise was a pleasure to work with, as well as professional and caring. Thanks for saying that Jeff was very nice as well, and you're pleased with everything.

Helpful
January 04, 2022

Fast, fantastic service. Expected to have to spend a while negotiating, but I was in and out. The salesman Paul was phenomenal. Very friendly and polite. More

by nyyyankees87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Columbie
Other Employees : Paul Falciglia
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Jan 04, 2022 -

Route 18 Chrysler Jeep Dodge Ram responded

It's great to know that Paul was so helpful, as well as very friendly and polite. Thanks for the terrific 5-star rating as well.

Helpful
December 24, 2021

Darlene was an absolute pleasure to work with. She was able to give me my dream car within my budget range. Never imagined I would be able to own a Jeep! I am in love with my Jeep and would recommend her! More

by leweishaar26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Keats
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Dec 25, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thanks for telling us that Darlene was a pleasure to work with, it's great to know that you love your new Jeep, and you're willing to recommend her so highly as well.

Helpful
December 21, 2021

Great and friendly staff.Met all my requests and overall best pricing around, would definitely recommend this to everyone. More

by DANIELESANNA07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophia Saracino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Columbie
Other Employees : Daryl
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Dec 21, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

It's a pleasure to hear that our team was very helpful, as well as great and friendly. We're also glad to know that we have the best pricing around and you're willing to recommend us so highly. Thank you!

Helpful
December 19, 2021

Didn’t deal with dealership directly but my lease company did and I was very pleased with delivery and my new car . More

by Katnio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophia Saracino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Columbie
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Dec 19, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thanks for leaving a kind review for us, it's great to know that you're pleased with the delivery of your new car!

Helpful
December 17, 2021

Absolutely love Route 18 Dodge. Our dealership for all of our Mopars. The staff and service are always so helpful and patient. Wouldn’t go any place else. More

by RebeccaS81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Hedges
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Zarillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your kind remarks, it's great to know that our team was so helpful and patient. Thanks for choosing our dealership for your needs.

Helpful
December 17, 2021

Had a great experience with Kelly Mazza my salesperson and Sophia the business manager. Sale went smoothly and I’m happy in my new Jeep. More

by Linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophia Saracino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Mazza
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Dec 17, 2021 -

Linda responded

Experience with Route 18 Jeep was smooth and fast . Kelly Mazza was very professional and easy to work with. Explained everything. I am very please with my deal and car. Sophia explained all the financial parts very clearly very nice personality.

Helpful
December 16, 2021

Sophia and everyone who helped me was absolutely amazing. Would recommend to anyone looking to purchase a new car. More

by JOHN@HORIZONFUNDINGGROUP.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophia Saracino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Hedges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Columbie
Report | Print
Dec 17, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for telling us that Sophia was amazing and you're willing to recommend her so highly as well. Thanks again!

Dec 17, 2021 -

JOHN@HORIZONFUNDINGGROUP.COM responded

Glenn also was fantastic. Between the two of them they took care of everything for me

Helpful
December 16, 2021

Mike A made the acquisition of the new Grand Cherokee a pleasurable experience. He is a asset to Route 18 Jeep. More

by Tony
Recommend Dealer
Yes
Employees Worked With
Javier Columbie
Mike A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2021 -

Route 18 Chrysler Jeep Dodge Ram responded

We're very glad to hear that your experience with us was pleasant, and Mike A. was very helpful with your needs. Congratulations on the new Grand Cherokee!

Helpful
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