Back

Route 18 Chrysler Jeep Dodge Ram

East Brunswick, NJ

4.6
1,647 Reviews
Route 18 Auto, aka Route 18 Chrysler Jeep Dodge Ram always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our Route 18 Auto dealership today at 400 Route 18 to see for yourself!
Contact Dealership

400 New Jersey 18

East Brunswick, NJ

08816

Directions

By Type

Showing 1,647 reviews

January 19, 2022

Great process. Mike A, Jason and Ryan are wonderful to work with. They make the process simple and transparent. I continue to enjoy doing business with this dealership for my vehicle needs. More

by Ilsokol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McDonagh, Jason Bedore
Jan 19, 2022 -

Route 18 Chrysler Jeep Dodge Ram responded

It's great to hear that Jason and Ryan were so helpful and wonderful to work with. Thanks for choosing our dealership for your needs!

January 18, 2022

Excellent experience with Jason Lolemino & Alyssa Brown. Very transparent dealership and a pleasure to work with couldn’t be happier with my new leased Durango More

by CLMmotorsports
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophia Saracino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Lolemino
Jan 18, 2022 -

Route 18 Chrysler Jeep Dodge Ram responded

It's very nice to know that Jason Lolemino & Alyssa Brown were so helpful to you, and you're happy with your newly-leased Durango. Thanks for the great 5-star rating!

January 18, 2022

Very fast and easy buying experience paul was very nolegable from the moment me and my wife arrived More

by ITZJOEWALTERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Javier Columbie, Paul Falciglia
Jan 19, 2022 -

Route 18 Chrysler Jeep Dodge Ram responded

We're very glad to know that our team was fast and Paul made your car buying experience easy! Congratulations to you and your wife.

January 16, 2022

Paul made my car buying experience super quick and painless. I would definitely buy from him again and would recommend both Paul and Route 18 to anyone interested in purchasing a vehicle. More

by Jamie K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Falciglia
Jan 16, 2022 -

Route 18 Chrysler Jeep Dodge Ram responded

Thanks for telling us that Paul made your car buying experience super quick and painless. We're glad to know that you'd be willing to purchase a car from him again, and you're willing to recommend him so highly as well.

January 14, 2022

They were very fair and straightforward. My sales representative was also very open and informative. More

by nepola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophia Saracino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McDonagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryt Gandarinho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Columbie
Jan 15, 2022 -

Route 18 Chrysler Jeep Dodge Ram responded

We're so glad to hear that our team member was very helpful to you, as well as very open and informative. Thank you!

January 13, 2022

Have had service done here numerous times. Seems each time they try and get you for more and more. I have a past quote they wont honor. Told me i needed more work and I said I would have to reschedule, t More

by mgoblue297
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Nabinge
Jan 14, 2022 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for taking the time to bring this review to our attention. We are sorry to hear of your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please give me a call directly. I look forward to hearing from you. Kind regards, Christopher Lardieri Service and Parts Director 732-387-2601

Jan 16, 2022 -

mgoblue297 responded

You can call me, I don’t need to waste anymore time with this service department. Unless you can go back in time or fire your whole staff can’t see you correcting this. Once you lose trust and respect very hard to earn it back. Should have better training for customer experience

January 13, 2022

Paul was amazing! I spoke to him two weeks prior actually purchasing a truck. He never forgot about us! He kept in mind what we exactly wanted and in our price range! He worked so hard for us and was such a More

by Bri3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Paul Falciglia
Jan 14, 2022 -

Route 18 Chrysler Jeep Dodge Ram responded

It's great to hear that Paul was amazing and he made sure to keep your needs in mind, so you could find the exact truck you wanted. Thanks for mentioning that he was a pleasure to work with, and you're willing to recommend him so highly. We really appreciate your 5-star rating as well.

January 10, 2022

Purchased 3 vehicles in the last 8 months this says it all. Thanks Mike A. More

by cast610
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for choosing our dealership for your needs, it's great to hear that you've purchased 3 vehicles from us in the last 8 months, and Mike A. has been so helpful to you! Thanks again.

January 07, 2022

We are return customers of Paul and our service was excellent. Once again had us in and out in an efficient manner and got us in the exact vehicle we wanted at a comfortable price. We will return time More

by The Hohn Family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophia Saracino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Columbie, Paul Falciglia
Jan 08, 2022 -

Route 18 Chrysler Jeep Dodge Ram responded

Thanks for sharing your feedback. It's wonderful to hear that Paul and our team were so helpful with your needs. It's also great to know that you were able to find the exact vehicle you wanted. Thanks and please let us know if we can do anything else to assist you.

January 06, 2022

My experience with Route 18 Jeep was fantastic . I needed service for my Wrangler I first spoke with Denise who was a pleasure to deal with.She was pleasant professional and caring. When I arrived the chec More

by Mary10307
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise
Jan 07, 2022 -

Route 18 Chrysler Jeep Dodge Ram responded

It's great to hear that Denise was a pleasure to work with, as well as professional and caring. Thanks for saying that Jeff was very nice as well, and you're pleased with everything.

...
50
...