Route 22 Toyota

Mike, the service manager that took care of me was nothing short of amazing. He’s definitely a great representation of your company. . While I did not expect to have to pay $600+ for a key, Mike e nothing short of amazing. He’s definitely a great representation of your company. . While I did not expect to have to pay $600+ for a key, Mike explained the reason why and once I understood it, I had no issue with having the key made/reprogrammed to my 08 Camry. More

Everyone that I dealt with was excellent very professional knowledgeable and pleasant to deal with. Have bought many cars before this is the best experience I have ever had at a car dealership professional knowledgeable and pleasant to deal with. Have bought many cars before this is the best experience I have ever had at a car dealership More

Went to other places and nothing like this one. Thank you for your excellent service!! Will recommend this place for sure. This will be my place to go for now on. for your excellent service!! Will recommend this place for sure. This will be my place to go for now on. More

John Veli was very rude and showed disregard for my time. He didn’t call me as promised and he kept my car over the weekend though he promised me it will be ready by Saturday when I dropped it off Friday mor He didn’t call me as promised and he kept my car over the weekend though he promised me it will be ready by Saturday when I dropped it off Friday morning. When I went to pick up my car, it was parked in a space where it took almost 30 minutes to get out of the lot because of other cars. More

Reason is labor work is expensive sorry for my say whatever Mike ( Micheal) good job like respect, smooth talk nice , patient with me (deaf ) he is friendly and I like his way positive attitude also whatever Mike ( Micheal) good job like respect, smooth talk nice , patient with me (deaf ) he is friendly and I like his way positive attitude also he make me comfortable talk 👍👍 More

Very good service Made an appointment to get the airbag recall fixed I was there for an hour and a half they tell me they didn’t have any in stock so they’re gonna call me when they do so why give me an ap recall fixed I was there for an hour and a half they tell me they didn’t have any in stock so they’re gonna call me when they do so why give me an appointment and wait and I 1/2 hour Since they were going to work with the airbags I told him to check my Horn it doesn’t work charge me $155.00 and it still doesn’t work I was not to happy went I left More

Take too much time, to just do an oil change, and also the prices are very expansive. Almost 100 for just an oil and filter change. the prices are very expansive. Almost 100 for just an oil and filter change. More

I scheduled a recall repair and came in for my appointment, which was a drop off. I was made to wait 15 minutes before I finally asked someone why I was waiting if my repair was a drop off. The w appointment, which was a drop off. I was made to wait 15 minutes before I finally asked someone why I was waiting if my repair was a drop off. The woman processed the information, I signed and left. After arriving home, I got a phone call from the same woman telling me that the parts for the recall are not there. This was after I received 3 different letters telling me the parts WERE available and to make an appointment. The woman who originally made the appointment even asked me why I had waited so long to schedule the repair. I told her that I'd tried twice but no one had responded to my messages. My son had to drive me back to Rt. 22 Toyota again so I could pick up my car. Then the cashier told me my car was in the customer lot across from the front entrance and I spent 10 more minutes trying to find it,, walking the entire length of the lot before trying the lot to the rear of the building where I found my car in 2 seconds. Suffice to say I am not happy. More

Have been a customer for 15+ years.. and they have become the worst dealership!! They told me the service would cost $675, when car was done, it came up $900!!!! I complained and all they gave me was a $50 c the worst dealership!! They told me the service would cost $675, when car was done, it came up $900!!!! I complained and all they gave me was a $50 credit, and later, because i didn't bring it with me, they didn't apply it to my last service. NEVER GOING BACK THERE!!! Women are taken advantage of!!! More

Almost drove away needing break work on my vehicle even though I informed service representative that previous visit recommended replacing break pads on this visit. Only after I reiterated the attention t though I informed service representative that previous visit recommended replacing break pads on this visit. Only after I reiterated the attention to my brakes stating there is pulsating when brakes applied at high speed did the brakes get checked to reveal the need to cut rotor and replace pads. More