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Route 22 Toyota

Hillside, NJ

3.1
1,661 Reviews

109 Route 22 West

Hillside, NJ

07205

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1,661 Reviews of Route 22 Toyota

October 08, 2020

Staff are lazy and they will do very little to help you. Their attitude is the worse and whenever you have a question they will send you back a forth to every department. The service SUCKS! More

by MRODAS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexis Valeriano, Kathy Andrade
Oct 09, 2020 -

Route 22 Toyota responded

MRODAS1, Thank you for taking the time to give us your feedback. We are so sorry that you had a negative experience with Toyota. Our goal is the total satisfaction of our customers, and to provide a positive experience. We would like to get more detail about your visit. Please contact our Corporate Customer Relations Manager, Howard Newman at 973-705-9300 ext. 232 at your earliest convenience. We SINCERELY apologize and look forward to resolving this issue with a valued customer like you!

October 08, 2020

Great service. Always come here omar always takes care of my needs and also ahmed did a remarkable job. Not too pushy. Neslon great job. More

by RAMIMASOUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Madera, Ahmed Sharafeldin, Omar Awawdeh
Oct 09, 2020 -

Route 22 Toyota responded

RAMIMASOUD, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

October 08, 2020

I love coming here,the only problem I have is when I come on appointment time I'm here 2 to 3 hrs. The last time for a tire change More

by Sakeena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr George he was awesome I don't know anyone else, Mike Ventura
Oct 09, 2020 -

Route 22 Toyota responded

Sakeena, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

October 08, 2020

Very bad service. I wait 3 hours and when I asked about the car they hadn’t done anything because they didn’t have enough mechanics More

by santiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raul Urges
Oct 09, 2020 -

Route 22 Toyota responded

Santiago, Thank you for taking the time to give us your feedback. We are so sorry that you had a negative experience with Toyota. Our goal is the total satisfaction of our customers, and to provide a positive experience. We would like to get more detail about your visit. Please contact our Corporate Customer Relations Manager, Howard Newman at 973-705-9300 ext. 232 at your earliest convenience. We SINCERELY apologize and look forward to resolving this issue with a valued customer like you!

October 08, 2020

Great service. Everything was done that required. I was kept updated as the work progressed. I would definitely recommend the dealership to my friends and family. More

by mcruwys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Urges
Oct 09, 2020 -

Route 22 Toyota responded

Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

October 08, 2020

Service was good, timing however was an inconvenience. My vehicle was ready for at least 30 mins and no one told me, I had to go ask about it. More

by Kimberly.Salas26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy and a new hire in training
Oct 09, 2020 -

Route 22 Toyota responded

Kimberly, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

October 08, 2020

I will never try to go there no more if this dealer it's still there because the guy it's not clear and I don't know how much I have to pay right now and what bill they charged me a large thing and I don't More

by PATEINDEGNANDE13984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Walker, Nelson Madera, Tom Carrino, Khaled Elsisi, Angely Vincente , Tennecia Lucien, Raul Urges, Danny Veli, Kathy Andrade, Max Kifayeh
Oct 09, 2020 -

Route 22 Toyota responded

Thank you for taking the time to give us your feedback. We are so sorry that you had a negative experience with Toyota. Our goal is the total satisfaction of our customers, and to provide a positive experience. We would like to get more detail about your visit. Please contact our Corporate Customer Relations Manager, Howard Newman at 973-705-9300 ext. 232 at your earliest convenience. We SINCERELY apologize and look forward to resolving this issue with a valued customer like you!

October 08, 2020

My advisor Kathy Andrade lied about my tire not able to be plugged from a nail, said tire treads were too low ,while picking up my car I asked a technician to put air in the tire for now for me, instead sh More

by J.barriga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy Andrade
Oct 09, 2020 -

Route 22 Toyota responded

J.Barriga, Thank you for taking the time to give us your feedback. We are so sorry that you had a negative experience with Toyota. Our goal is the total satisfaction of our customers, and to provide a positive experience. We would like to get more detail about your visit. Please contact our Corporate Customer Relations Manager, Howard Newman at 973-705-9300 ext. 232 at your earliest convenience. We SINCERELY apologize and look forward to resolving this issue with a valued customer like you!

October 08, 2020

Courteous and helpful most times. Just had a part delivered to be installed. Made numerous calls and finally solved the problem concerning installation. Scheduled for Monday More

by EC0601EC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TV, Kathy Andrade
Oct 09, 2020 -

Route 22 Toyota responded

Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

October 07, 2020

Great place i went there for a trade in From the Bronx NY and mr Jorge mejias treated me like Family . Thanks to route 22 for your Excellent service .. More

by RALMODOVAR563
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Mejias-Navas
Oct 09, 2020 -

Route 22 Toyota responded

RALMODOVAR563, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

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