Route 46 Chrysler Jeep Dodge

Outstanding Service!! Love my car! Everyone at this dealership was very friendly and helpful. The woman that I dealt with, Lisa Perez, was excellent!! Very knowledgeable, helpful and w Everyone at this dealership was very friendly and helpful. The woman that I dealt with, Lisa Perez, was excellent!! Very knowledgeable, helpful and was able to answer any and all questions I had. It was a wonderful experience overall. I will definitely continue to be a loyal customer. More

be warned of hidden pricing. The pricing of their cars on AutoTrader and Cars.com, do not tell you that the prices are all after a $3000 discount that only applies if you are a re The pricing of their cars on AutoTrader and Cars.com, do not tell you that the prices are all after a $3000 discount that only applies if you are a recent college graduate and if you have bought a car from them in the last three years, and are turning in that car as a trade in. This is a pretty crumby business practice on their part, and the fact that they don't disclose this information on their product pages is even crumbier. More

I love my car! I love my new car! Tom McHugh was my car salesman he was really nice and was not pushy at all. I had a great experience and would recommend this deale I love my new car! Tom McHugh was my car salesman he was really nice and was not pushy at all. I had a great experience and would recommend this dealership to anyone in the market that's buying a car. More

Bait and Switch This dealership participates in a form of bait and switch style advertising scheme designed to attract customers to their dealership by regularly adv This dealership participates in a form of bait and switch style advertising scheme designed to attract customers to their dealership by regularly advertising cars at $3000 less than the price that they are intending to sell them at. Cars are advertised at this lower price on many internet vehicle search sites, including AutoTrader, Car.com and Edmunds. Their own website also advertises the cars at this lower price with the notation "Final Price" posted immediately below the figure. Once the customer arrives at the dealership they are invited to look for all other cars that might meet their criteria and then taken for a full test drive prior to discussing anything about the price of the advertised car - I was told that it is company policy to refuse to discuss prices until the customer has gone for a test drive. Once you've gone for the test drive and come in to discuss prices the agent then points out to you that the "fine print", posted only on their website and only way at the bottom of the page, states that "Advertised prices reflects Dealer Discounts. $1500 Route 46 Chrysler Jeep Dodge Loyalty Incentive (the primary buyer must have purchased or leased a vehicle from Route 46 Chrysler Jeep Dodge in the last 3 years, and must be using that vehicle as a trade-in), and $1500 Route 46 Chrysler Jeep Dodge Recent College Grad Incentive (the Primary Buyer needs proof that you have graduated from one of the following accredited programs in the last 6 months: accredited 4-Year College/University, Accredited 2-Year College/University, Registered Nursing Degree Program, Accredited Graduate Degree Program)". In other words the advertised price is only available if the customer has both recently purchased a vehicle from this dealership and is trading that vehicle in AND has recently graduated from college. Certainly an uncommon combination of factors that could not be assumed to apply to most customers viewing their advertisements. More

Edward F Harney # 1 Sales Guy!! We just bought a VW from the most amazing sales guy Edward F Harney... He was professional, helpful, patient and very nice... Sincere and Certified Sa We just bought a VW from the most amazing sales guy Edward F Harney... He was professional, helpful, patient and very nice... Sincere and Certified Sales person!! The most amazing sales guy I have ever meet. For anyone looking to purchase a car... Go Directly to Ed!! More

Amazing (Shada Canzater) Marvin Belton ( Sales Rep) was amazing help when I went to inquire for an upgrade for my 04 Jeep Grand Cheeroke. Mr. Belton took the time to to explai Marvin Belton ( Sales Rep) was amazing help when I went to inquire for an upgrade for my 04 Jeep Grand Cheeroke. Mr. Belton took the time to to explain every question I asked which made me feel extremly comfortable. I look foward to returning!!!!! More

Great Experience I was extremley pleased with my experience at Route 46 Chrysler Jeep Dodge. Gabe was my sales person and i will recommend him to my family and frien I was extremley pleased with my experience at Route 46 Chrysler Jeep Dodge. Gabe was my sales person and i will recommend him to my family and friends. He was helpful and got me a great deal on my Jeep Compass.... WHICH I LOVE!!!!! I will go back to him in the future for cars. Thanks again Gabe your the best! More

Stress Free!!! Awesome, stress free experience with a very knowledgable sales associate who was friendly and helpful. I would highly recommend this dealership to fri Awesome, stress free experience with a very knowledgable sales associate who was friendly and helpful. I would highly recommend this dealership to friends and family. More

Stress Free! Felicia must be the best sales person I have ever dealt with and I've owned a lot of cars,she immediately put me at ease with purchasing a vehicle I m Felicia must be the best sales person I have ever dealt with and I've owned a lot of cars,she immediately put me at ease with purchasing a vehicle I must say that there was a lot of professionalism at Route 46 Jeep and Chrysler. I feel the dealership is so lucky to have her.she is a very personable and professional.her and her coworker Edwin are excellent at what they do and they will listen to your needs. I've already recommended this dealership to many of my clients and told them about the best experience I've ever had with purchasing a vehicle. More

Unhappy, Dissatisfied Customer - Bad Experience On May 1, 2015 I contacted Route 46 Chrysler Jeep Dodge and Ram dealership inquiring about a vehicle that I saw on their website. I spoke with a sales On May 1, 2015 I contacted Route 46 Chrysler Jeep Dodge and Ram dealership inquiring about a vehicle that I saw on their website. I spoke with a salesperson by the name of Frank Carbone and he stated that the car was still available. After negotiating a price on the vehicle, I asked if the vehicle could be held so that I can have an independent inspection performed since I am an out-of-state buyer. He said no problem, however, I would need to put down a deposit of $1000.00 to show my interest. I said no problem as long as the deposit is refundable if for whatever reason the deal failed to go through. Thereafter, I proceeded with giving him my deposit. On May 6, 2015 the independent inspection was performed by Carchex. I received the report from Carchex on May 7, 2015. I was satisfied with the results so I contacted Frank via text to set up a time to discuss next steps to close the deal. I spoke with Frank the evening of May 7, 2015 and told him that I wanted to proceed with buying the vehicle. I told him that I had financing arrange through my bank but I would consider his dealerships financing if the terms where better. On May 8, 2015 I spoke with Frank and he stated that his dealership was able to match the terms of my bank and that he would proceed to next day air the paperwork for me to sign. He said that I should receive it no later than May 11, 2015. May 11, 2015 arrived and I did not receive the paperwork. I contacted Frank via text and asked him to confirm if the paperwork went out. He replied later in the afternoon on May 11, 2015 via text and stated that he was in training all morning and could not use his phone. He said that he would give me a call within a half hour. Every day since May 11, 2015, Frank has not returned my calls or answered my text messages. I finally sent him a text message on 5/13/2015 and stated that the deal is dead due to his inaction and lack of communication. This is very unprofessional and no consumer should be treated this way. More