Route 46 Chrysler Jeep Dodge

Great Experience I was extremley pleased with my experience at Route 46 Chrysler Jeep Dodge. Gabe was my sales person and i will recommend him to my family and frien I was extremley pleased with my experience at Route 46 Chrysler Jeep Dodge. Gabe was my sales person and i will recommend him to my family and friends. He was helpful and got me a great deal on my Jeep Compass.... WHICH I LOVE!!!!! I will go back to him in the future for cars. Thanks again Gabe your the best! More

Stress Free!!! Awesome, stress free experience with a very knowledgable sales associate who was friendly and helpful. I would highly recommend this dealership to fri Awesome, stress free experience with a very knowledgable sales associate who was friendly and helpful. I would highly recommend this dealership to friends and family. More

Amazing (Shada Canzater) Marvin Belton ( Sales Rep) was amazing help when I went to inquire for an upgrade for my 04 Jeep Grand Cheeroke. Mr. Belton took the time to to explai Marvin Belton ( Sales Rep) was amazing help when I went to inquire for an upgrade for my 04 Jeep Grand Cheeroke. Mr. Belton took the time to to explain every question I asked which made me feel extremly comfortable. I look foward to returning!!!!! More

Stress Free! Felicia must be the best sales person I have ever dealt with and I've owned a lot of cars,she immediately put me at ease with purchasing a vehicle I m Felicia must be the best sales person I have ever dealt with and I've owned a lot of cars,she immediately put me at ease with purchasing a vehicle I must say that there was a lot of professionalism at Route 46 Jeep and Chrysler. I feel the dealership is so lucky to have her.she is a very personable and professional.her and her coworker Edwin are excellent at what they do and they will listen to your needs. I've already recommended this dealership to many of my clients and told them about the best experience I've ever had with purchasing a vehicle. More

Unhappy, Dissatisfied Customer - Bad Experience On May 1, 2015 I contacted Route 46 Chrysler Jeep Dodge and Ram dealership inquiring about a vehicle that I saw on their website. I spoke with a sales On May 1, 2015 I contacted Route 46 Chrysler Jeep Dodge and Ram dealership inquiring about a vehicle that I saw on their website. I spoke with a salesperson by the name of Frank Carbone and he stated that the car was still available. After negotiating a price on the vehicle, I asked if the vehicle could be held so that I can have an independent inspection performed since I am an out-of-state buyer. He said no problem, however, I would need to put down a deposit of $1000.00 to show my interest. I said no problem as long as the deposit is refundable if for whatever reason the deal failed to go through. Thereafter, I proceeded with giving him my deposit. On May 6, 2015 the independent inspection was performed by Carchex. I received the report from Carchex on May 7, 2015. I was satisfied with the results so I contacted Frank via text to set up a time to discuss next steps to close the deal. I spoke with Frank the evening of May 7, 2015 and told him that I wanted to proceed with buying the vehicle. I told him that I had financing arrange through my bank but I would consider his dealerships financing if the terms where better. On May 8, 2015 I spoke with Frank and he stated that his dealership was able to match the terms of my bank and that he would proceed to next day air the paperwork for me to sign. He said that I should receive it no later than May 11, 2015. May 11, 2015 arrived and I did not receive the paperwork. I contacted Frank via text and asked him to confirm if the paperwork went out. He replied later in the afternoon on May 11, 2015 via text and stated that he was in training all morning and could not use his phone. He said that he would give me a call within a half hour. Every day since May 11, 2015, Frank has not returned my calls or answered my text messages. I finally sent him a text message on 5/13/2015 and stated that the deal is dead due to his inaction and lack of communication. This is very unprofessional and no consumer should be treated this way. More

Awesome!!! If you currently looking for the best customer service and accommodating staff I suggest you go there!! Go see Ricardo Matienzo!! Not only was he help If you currently looking for the best customer service and accommodating staff I suggest you go there!! Go see Ricardo Matienzo!! Not only was he helpful and knowledgable but he was able to get me into a brand new 2015 jeep patriot regardless of my credit history! Ricardo was presented with my situation (which was between a rock and a hard place) and he went above and beyond and he made sure I left the store driving a brand new vehicle!!! Thanks Ricardo!!!! More

"my responsibility" I purchased a Grand Cherokee at the end of January let me start off by saying once they have your signature the dealer could care less about any futur I purchased a Grand Cherokee at the end of January let me start off by saying once they have your signature the dealer could care less about any future calls or converns you might have. Now what really ticked me off is that I was never aware of when I was suppose to bring in my car for an oil change I was never told anything about it I brought my car in about a couple weeks ago complaining about my gears not shifting properly and noticing jumping as I accelerate machanics told me there was nothing wrong... But never thought maybe I need an oil change!!! So I thought to myself called and was told I need an oil change every 3700 miles well thanks i was never informed so I spoke to a Machanic Dan? And all he could tell me is that it's my responsibility how when I was never TOLD!!! So far this dealership is unprofessional from the dealers to the machanics to the receptionists. I don't recommended this place what's so ever. Don't be fooled when they tell you if you buy your car here you get lifetime oil changes. Augh I regret this place. More

Best experience ever My experience at this dealership was the BEST! Ed Harney was such a terrific person and really helped me out. He was really thoughtful and made sure My experience at this dealership was the BEST! Ed Harney was such a terrific person and really helped me out. He was really thoughtful and made sure that I was completely comfortable with the car and made sure I was happy with it before finalizing the paperwork. Thanks to him I was able to buy an awesome 2015 chrysler 200. I would definitely go back to this dealership! More

Happy Jeep Customer! I am happy to say that I just leased my second Limited Jeep Grand Cherokee! My salesperson was Mike Mangano who was professional and worked hard to w I am happy to say that I just leased my second Limited Jeep Grand Cherokee! My salesperson was Mike Mangano who was professional and worked hard to work out a great lease offer along with Jim Johnson. This is my second time leasing with this dealership and each time they have gone above and beyond to meet my needs. I would recommend this dealership and salesperson Mike Mangano to anyone interested in purchasing a Jeep vehicle. More

When I bought my first car this is the most exciting day as I am here buying my very first new car. As I walked through the door the car of my dreams was right there in front of this is the most exciting day as I am here buying my very first new car. As I walked through the door the car of my dreams was right there in front of me a gorgeous 2015 Dodge Dart rally's edition in the most beautiful color I have ever seen a car in my entire young life. So with a little assistance from the dealer Ricardo and his manager and my uncle who brought me here as he has purchased many of his cars from this dealership, I was able to take this dream car home in just a few short hours so now I am leaving with the very car that screamed at me upon entering rte 46 Dodge " TAKE ME HOME" " PLEASE TAKE ME HOME". More