Route 46 Chrysler Jeep Dodge

Awesome!!! If you currently looking for the best customer service and accommodating staff I suggest you go there!! Go see Ricardo Matienzo!! Not only was he help If you currently looking for the best customer service and accommodating staff I suggest you go there!! Go see Ricardo Matienzo!! Not only was he helpful and knowledgable but he was able to get me into a brand new 2015 jeep patriot regardless of my credit history! Ricardo was presented with my situation (which was between a rock and a hard place) and he went above and beyond and he made sure I left the store driving a brand new vehicle!!! Thanks Ricardo!!!! More

"my responsibility" I purchased a Grand Cherokee at the end of January let me start off by saying once they have your signature the dealer could care less about any futur I purchased a Grand Cherokee at the end of January let me start off by saying once they have your signature the dealer could care less about any future calls or converns you might have. Now what really ticked me off is that I was never aware of when I was suppose to bring in my car for an oil change I was never told anything about it I brought my car in about a couple weeks ago complaining about my gears not shifting properly and noticing jumping as I accelerate machanics told me there was nothing wrong... But never thought maybe I need an oil change!!! So I thought to myself called and was told I need an oil change every 3700 miles well thanks i was never informed so I spoke to a Machanic Dan? And all he could tell me is that it's my responsibility how when I was never TOLD!!! So far this dealership is unprofessional from the dealers to the machanics to the receptionists. I don't recommended this place what's so ever. Don't be fooled when they tell you if you buy your car here you get lifetime oil changes. Augh I regret this place. More

Best experience ever My experience at this dealership was the BEST! Ed Harney was such a terrific person and really helped me out. He was really thoughtful and made sure My experience at this dealership was the BEST! Ed Harney was such a terrific person and really helped me out. He was really thoughtful and made sure that I was completely comfortable with the car and made sure I was happy with it before finalizing the paperwork. Thanks to him I was able to buy an awesome 2015 chrysler 200. I would definitely go back to this dealership! More

Happy Jeep Customer! I am happy to say that I just leased my second Limited Jeep Grand Cherokee! My salesperson was Mike Mangano who was professional and worked hard to w I am happy to say that I just leased my second Limited Jeep Grand Cherokee! My salesperson was Mike Mangano who was professional and worked hard to work out a great lease offer along with Jim Johnson. This is my second time leasing with this dealership and each time they have gone above and beyond to meet my needs. I would recommend this dealership and salesperson Mike Mangano to anyone interested in purchasing a Jeep vehicle. More

When I bought my first car this is the most exciting day as I am here buying my very first new car. As I walked through the door the car of my dreams was right there in front of this is the most exciting day as I am here buying my very first new car. As I walked through the door the car of my dreams was right there in front of me a gorgeous 2015 Dodge Dart rally's edition in the most beautiful color I have ever seen a car in my entire young life. So with a little assistance from the dealer Ricardo and his manager and my uncle who brought me here as he has purchased many of his cars from this dealership, I was able to take this dream car home in just a few short hours so now I am leaving with the very car that screamed at me upon entering rte 46 Dodge " TAKE ME HOME" " PLEASE TAKE ME HOME". More

Worst Car Buying Experience Yet!! Let me start off by saying WOW! PLEASE READ! So I was looking for a particular car that I found through the website autotrader. When I called th Let me start off by saying WOW! PLEASE READ! So I was looking for a particular car that I found through the website autotrader. When I called the dealership to ask if it was still available. The associate told me they sold the vehicle. So disappointed, I kept looking. Several days later I received an email stating that the vehicle I inquired about was actually still on the lot this WHOLE time. Well I decided to go check it out and I was surprised to find it on the lot. I spoke with the special finance manager Edwin Sarita and took it out for a test drive. The first thing I noticed was a decent sized dent on the front bumper and scratches throughout the exterior of the vehicle. Sarita told me I could "pop the dent out" and that it was "no big deal." Still really believing I could work out a deal I sat down with Sarita. Sarita then told me the price of the vehicle I saw online was not the real price. The online price was the discounted price and I didn't meet those discounts. Sarita then told me the real price was $4,190 over the listed online price and that was still not including document fees and taxes. Not only was this vehicle unfit to be sold in my opinion as a Certified Dodge but it was now $4,000 more expensive! I simply could not believe this. After going back and forth with Sarita I asked for the manager. I then spoke with the manager who didn't seem like he even had five minutes to take out of his day to speak with me. The manager stated that there was a disclaimer on the BOTTOM of website page that it was a discounted price and only applied if I was a registered nurse or received a degree in the past 6 months only. After stating my disappointment of my entire experience at his dealership. The manager stated he would sell it as the price listed on the website. I was surprised and relieved. We SHOOK on it! Then ten minutes later they told me the SAME price as before, the $4000 price over the online one. At this point I was done. The games and hidden fees this dealership was trying to pass off became too much for me. I walked out so stressed and pissed off. Maybe it was just these sales people but I would never come back or recommend this dealership to anyone. More

Fantastic Just purchased a 2014 Jeep Compass and our sales person, Mike Mangano, couldn't have given us better service. He worked with us endlessly until we wer Just purchased a 2014 Jeep Compass and our sales person, Mike Mangano, couldn't have given us better service. He worked with us endlessly until we were satisfied with our price and didn't stop until we walked out happy. If you go to this dealership, go to Mike! Couldn't have walked out happier. More

Fantastic Purchased a certified pre- owned jeep. Our sales consultant, Mike Mangano was wonderful. He is honest and forthright, not pushy, attentive to and resp Purchased a certified pre- owned jeep. Our sales consultant, Mike Mangano was wonderful. He is honest and forthright, not pushy, attentive to and respectful of our needs in a vehicle, negotiated a fair price and was very courteous. We had a very comfortable buying experience. Thank you Mike. Maxine and Jack More

Best experience! I can't say enough about my experience at this place! Mike Mangano was absolutely amazing and very knowledgable. He did not act like a typical car sal I can't say enough about my experience at this place! Mike Mangano was absolutely amazing and very knowledgable. He did not act like a typical car salesman and wasn't pushy at all. I told him everything I was looking for and how much I wanted to pay and he made it happen. I walked out with a Jeep that same day! I love it and I will recommend this place and Mike Mangano to everyone! More

Horrible Experience Just wanted to say to anyone who is car shopping avoid Route 46 Chrysler Jeep Dodge like the plague. Whether you are buying, leasing or getting servic Just wanted to say to anyone who is car shopping avoid Route 46 Chrysler Jeep Dodge like the plague. Whether you are buying, leasing or getting service they somehow manage to make it an horribly painful experience. A 2 hour service job turned into 4 1/2 hours of waiting. By the time it was finally ready, I just wanted to get out of there. They said they had to do a test drive, I said no, you don't need to test, I need to go, they insisted, "we are just taking it around the block". Well, it took him 30 minutes and a 1/4 tank of my gas to "go around the block" .This place is the absolute worst. Don't get me wrong I absolutely LOVE my Jeep, get one anyplace but here if you value your time. More