Route 46 Chrysler Jeep Dodge

Terrible experience with Enrique. I asked to test drive a specific trim of a Cherokee L. Instead he brings the more expensive higher trim and lied and said the options were the same. I asked to test drive a specific trim of a Cherokee L. Instead he brings the more expensive higher trim and lied and said the options were the same. I had actually already driven that exact same vehicle a few weeks before unbeknownst to him. I also test drove a Durango. When I asked if they honored the manufacturer lease deal from the Dodge website he said that website doesn’t exist. When I asked if he could do a lease quote for specific mileage and terms for excellent credit he said he couldn’t and that he needed to run my credit. I said assume excellent credit as I know my scores and do have excellent credit. Enrique said he couldn’t assume and wouldn’t do the quote. I had no problem getting lease quotes from Volvo and Lincoln as I was cross shopping an XC90 and Aviator. Even more ridiculous is that I even got a lease quote from that exact same dealership for a Cherokee L Overland a few weeks before from another salesperson. I guess if you’re a black man and not working with a black salesman you’ll be treated poorly. Thanks Rauny for the great service. Enrique needs to treat his customers (especially the black ones) better. I won’t be spending my money here. More

When I bring any of my Jeeps to this Dealership I am treated as I am the only customer they have. For a high volume Dealership this is outstanding. Service Advisors Danny P. and Dave F. are the best. treated as I am the only customer they have. For a high volume Dealership this is outstanding. Service Advisors Danny P. and Dave F. are the best. More

Awesome and attentive and trust worthy service Taken care of as if we were family of as if we were family More

Hector and the whole staff from Route 46 are great! Never a bad experience when there Never a bad experience when there More

I went to a couple places, this guys just make it happen , they don play games, adding 10 k from nowhere, I definitely recommend and probably come back when needed , they don play games, adding 10 k from nowhere, I definitely recommend and probably come back when needed More

The Best customer service in NJ, there is no other Dogde dealer compared to this one dealer compared to this one More

Better Communication with the customer. .. No updates. I had to call daily to check status. .. No updates. I had to call daily to check status. More

Excellent all around from scheduling the appointment to checking in and service performed and communication with the service center assistant. checking in and service performed and communication with the service center assistant. More

I was in and out for oil change. I like the experience this time around I like the experience this time around More

Excellent service by Jose. He explained all the findings on my car and provided recommendations on what has to happen next and how do we proceed with it. I would love to work w He explained all the findings on my car and provided recommendations on what has to happen next and how do we proceed with it. I would love to work with him again More