Route 46 Chrysler Jeep Dodge

DO NOT GO TO RT. 46 CHRYSLER JEEP DODGE AS THEIR POOR REPUTATION IS 1000% ON THE MARK!! THE POOR REVIEWS ARE VERY ACCURATE!! Let me start by saying I never write reviews (good or bad); however, this REPUTATION IS 1000% ON THE MARK!! THE POOR REVIEWS ARE VERY ACCURATE!! Let me start by saying I never write reviews (good or bad); however, this dealership's tactics made me invest the time to warn others. They are unprofessional, unethical, manipulative and a total waste of time. I researched and built a Jeep ConsumerReports.org and opted to use their "Guaranteed Savings Certificate" program. I was contacted by three dealers and this the one with the lowest price (about $2600 less than the others). I was contacted by this dealership to schedule an appointment for me to come in to their showroom. During the phone conversation, I confirmed the year, make, model, color, options and the Guaranteed Savings Price (which was about $6K below MSRP). The phone rep. confirmed all and scheduled me for an appointment to take place 3 hours later. About 1.5 hours prior to the appointment, this dealership contacted me to confirm my appointment. I arrived for my appointment and was introduced to a sales rep. to help me. He had no knowledge of the vehicle that I was interested in and was deliberately slow in all his actions. I sternly reiterated the particulars of the car and price. He kept tapping his keyboard to search for the car (kind of buying time). Then he walks away a couple of times. The last time he returns to tell me that they do not have the vehicle as it was sold. This is not plausible. When I complained to the "sales manager" about them wasting my time. They seemed to be disinterested and made absolutely no efforts to make things right by working out the deal for the car that I wanted and was more than happy to see me leave. I went to a different dealership that same day and had a great experiencing buying the car I wanted for the price that I wanted. More

Had a wonderful car buying experience. Chris made the whole process smooth and easy. The staff is friendly and helpful. Would recommend my friends buy their next car here. whole process smooth and easy. The staff is friendly and helpful. Would recommend my friends buy their next car here. More

Marvin in sales was great. He was extremely friendly, helpful and knowledgable. He gave me everything I wanted in my car. He also held my car when it first came in so I could have first priority to buy helpful and knowledgable. He gave me everything I wanted in my car. He also held my car when it first came in so I could have first priority to buy it. Dealership worked me into my price range. More

Was greeted and helped immediately upon entering the dealership. Was introduced to Bob Vanway, who, I must say, is the nicest salesman that I have encountered yet. He was very friendly and a gentleman. dealership. Was introduced to Bob Vanway, who, I must say, is the nicest salesman that I have encountered yet. He was very friendly and a gentleman. He was very knowledgeable about all of the vehicles that we discussed. He worked with us patiently, going over different options to suit our budget with Martin also helping us to reach an affordable number. Once coming to an agreement, we test drove the vehicle, picked a color and then Frank took care of the finance paperwork quickly. Bob reviewed all of the options and the function of the vehicle with me next. We were out of the dealership the same day with a new vehicle. I would definitely recommend Bob Vanway and this dealership. Pleasant experience. More

Great all around experience. Gabriel was very courteous to me and my family and I would definitely recommend friends and family to see him in future purchases. He was able to give us a great deal that me a to me and my family and I would definitely recommend friends and family to see him in future purchases. He was able to give us a great deal that me and my family felt more than comfortable with and I am sure I will be contacting him for my next purchase. More

Came in to purchase a new 2014 Jeep Wrangler unlimited Rubicon. had the purchasing price from truecar. RJ had me out of the dealership in less than 2hrs. He answered all my questions about the car, the se Rubicon. had the purchasing price from truecar. RJ had me out of the dealership in less than 2hrs. He answered all my questions about the car, the service department, and the electronic setup. I would definitely recommend RJ and this dealership to anyone who is looking to purchase a vehicle. More

Came in to return our leased truck and hopefully leave with something to replace it. We were quickly greeted at the front entrance by RJ. We went over our needs for the vehicle and expressed that we wante with something to replace it. We were quickly greeted at the front entrance by RJ. We went over our needs for the vehicle and expressed that we wanted a mid-prices Jeep Grand Cherokee. They had an entire back lot full of jeeps to choose from as well as another offsite lot. We were able to find the truck we wanted quickly, get prices and do all the paperwork. No need to take a day off work to do it either which was great. Overall experience was great with RJ, he was nice and knowledgeable about the product. Frank was also friendly and got the paperwork done in one shot and we were on our way. More

Sterling has been my rep for my last 2 cars and he os professional, informative and most of all PATIENT. I recommend him to anyone that is looking for a knowledgeable sales rep. professional, informative and most of all PATIENT. I recommend him to anyone that is looking for a knowledgeable sales rep. More

I WALKED IN LAST WEEK LOOKING TO TRADE IN MY OLD JEEP FOR A NEW ONE AND ENDED UP DRIVING A NEW GRAND CHEROKEE HOME LATER THAT DAY. CUSTOMER SERVICE WAS EXCELLENT. I REALLY FELT LIKE RYAN WENT ABOVE AND BEYON A NEW ONE AND ENDED UP DRIVING A NEW GRAND CHEROKEE HOME LATER THAT DAY. CUSTOMER SERVICE WAS EXCELLENT. I REALLY FELT LIKE RYAN WENT ABOVE AND BEYOND TO GET ME THE CAR I WAS LOOKING FOR AT THE PRICE I WAS LOOKING FOR. OVERALL GREAT EXPERIENCE; WOULD DEFINITELY RECOMMEND RYAN TO ANYONE I KNOW. More

Everyone at this location has been very friendly and helpful with helping me make my decision. They have excellent follow up. Service department is great to deal with and their hours of operation are ex helpful with helping me make my decision. They have excellent follow up. Service department is great to deal with and their hours of operation are exceptional. I would highly recommend dealing with this dealership. More