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Route 46 Chrysler Jeep Dodge
Little Falls, NJ
2,431 Reviews
You can be driving around the streets of Little Falls, NJ in a new vehicle as soon as today after a visit to Route 46 Chrysler Jeep Dodge. Our sales representatives have the knowledge to match you to your perfect Chrysler, Dodge or Jeep. We also have highly capable technicians and financial experts to help you in other areas. Our dealership strives to provide you with a hassle free experience each time you visit us at 1655 Route 46.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,431 reviews
April 23, 2021
OK, so today is April 22, 2021, and I had to take my Jeep down to Globex Performance in Toms River to solve my gas tank leak problem that has been going on since January after your dealership replaced my fue down to Globex Performance in Toms River to solve my gas tank leak problem that has been going on since January after your dealership replaced my fuel tank!!!! RT 46 Jeep in Little Falls, New Jersey...never made good on my lifetime warranty! When the gas tank was replaced the first time you should have replaced the fuel pump that was all cracked and leaking, but instead, you put the old cracked fuel pump back in and it leaked fuel all over if I put more than 1/2 a tank of gas!! Putting me, my family, and my property at a HIGH risk!! Even after I request "Please check the fuel pump, maybe it's cracked" I returned twice after the tank was replaced with a bad fuel smell inside the Jeep and gas leaking out from under the tank! The first time you said it was a loose gas cap, the second time you said it needed a new locking ring and "O" ring gasket...I asked David Perla BOTH times to please check and replace the fuel pump..it's 10 years old and might be cracked!! They NEVER repaired the leak and never replaced the fuel pump which would have been covered under the lifetime warranty!! They also kept my Jeep for over 5 days every time..and that was 3 times, without even offering a loaner vehicle!! I made an appointment at Globex Performance in Toms River, NJ in late March and got an appointment for today April 22...I drove around for months with less than 1/2 a tank of fuel as to not have it spill out all over. The fuel smell inside the jeep was horrendous!! Glad I no longer smoke!! The bottom line is the repairs cost me $536.00 of my pocket after having a LIFE-TIME warranty on the Jeep for all non-wearables!! That cost me $2000.00 at the time I purchased the Jeep! Never again...Jeep does not honor their agreements and warranty! I would not recommend this dealership at all!!! You truly are terrible! When you ask to see the manager they are never available! In fact, there was not ONE Jeep dealership in my area that is worth my business...all 3 stars and down!! Maybe the one on Rt 10...not sure...never been there! I will definitely be writing Chrysler and Fiat Corporate about your dealership!! As far as I am concerned I should be reimbursed by Jeep for the $536.00!! Your dealership made my life "Aggravated and Frustrated" not"Fun and Easy"!! I have the old fuel pump all cracked along the edge and pictures! Paul D. Ciuppa More
by ciuppap
Employees Worked With
David Perla
Helpful April 20, 2021
Gabe was excellent. His after sale care and customer service was top class. Made sure everything went smoothly. Nice guy and great help. He didn’t budge on the price but he did his best to look after me service was top class. Made sure everything went smoothly. Nice guy and great help. He didn’t budge on the price but he did his best to look after me and was a very friendly for the whole process. Thanks Again! More
by Shane.carthy24
Employees Worked With
April 12, 2021
I am a wrangler owner and know there is very little wiggle room with negotiating. With that said, I think I got a fair trade in value for my Rubicon. I was able to have a straight forward conversation wiggle room with negotiating. With that said, I think I got a fair trade in value for my Rubicon. I was able to have a straight forward conversation with Nick without feeling like he was selling me. Same with Sal in Finance. He told me about extending warranty and I made the choice. I live in Elmwood Park and drove to Little Falls instead of going to Paramus because of the Great staff at Rt 46! More
by lecsy.ariza
April 08, 2021
I was told by the "internet sales consultant" Ivan that there would be no problem with the price I wanted to pay and the down payment/term length to order a new High Altitude Jeep Wrangler. When I showed there would be no problem with the price I wanted to pay and the down payment/term length to order a new High Altitude Jeep Wrangler. When I showed up to my appointment to sign the paperwork I was handed to a new salesman, Gabriel, who didn't know anything that was discussed and said the internet consultant had no authority to agree to pricing and jacked up the pricing $80/month, 2x down payment and increased term length from 39 to 48. When I offered $2000 more than what the sales consultant agreed to, the news sales man ignored me and never even acknowledged my increased offer. I have all the emails, I will never go back and I will make sure to pass along my feelings. Be honest on the front end, and when you agree to something you have to honor it. Just another example why people can't stand car shopping More
by seanmkennedy1
Employees Worked With
April 07, 2021
Nick was awesome, gave us wonderful customer service and professionality. He was able to get us our dream jeep fast and efficiently. He was able to get us the best deal and made the transition smooth for us professionality. He was able to get us our dream jeep fast and efficiently. He was able to get us the best deal and made the transition smooth for us. 10/10 recommend More
by apicciano11
Employees Worked With
April 06, 2021
Incredible first time car buying experience all thanks to Ed! He made the process super simple & was very knowledgeable, answered all my questions and concerns. Highly recommend working with Ed, he knows his Ed! He made the process super simple & was very knowledgeable, answered all my questions and concerns. Highly recommend working with Ed, he knows his cars! More
by Monika M
Employees Worked With
March 02, 2021
Awesome buyer experience. My first Jeep and I am in love already. I was nervous due to COVID-19, but the team made everything so easy. I had one of the best sales associate, Nick Dutto who made the proces already. I was nervous due to COVID-19, but the team made everything so easy. I had one of the best sales associate, Nick Dutto who made the process easy, stress free and very accommodating. I highly recommend anyone shopping to ask for Nick. Thank you Route 46 Chrysler JEEP Dodge! More
by ADUTTO
Employees Worked With
March 01, 2021
Horrible Customer service miss leading unloyal would never leased from company again Sales rep. Had no Knowledge of vehicle nor company I don’t recommend location to anybody never leased from company again Sales rep. Had no Knowledge of vehicle nor company I don’t recommend location to anybody More
by Velez.Jess
Employees Worked With
February 27, 2021
They were so nice and not the typical pushy salesman! I would go back there every time! Mike, nick, and frank were so accommodating. Awesome would go back there every time! Mike, nick, and frank were so accommodating. Awesome More
by Rdegraw17
February 27, 2021
If I could leave 0 stars, I would. After communicating with the sales team the night before and confirming that a specific vehicle was in stock, I told them that my wife would be coming in to test drive t with the sales team the night before and confirming that a specific vehicle was in stock, I told them that my wife would be coming in to test drive the vehicle the next morning. She arrived and was told that the vehicle was on a different lot and would be there in 20 minutes. After an hour of waiting around in the showroom surrounded by multiple employees who were seemingly incapable of wearing a face mask correctly, she was then told that “someone” was on the way. By the sales manager’s body language, it was readily apparent that this was a lie. So, instead of doing their job and having a base-model vehicle ready for a customer, they missed out on a special order worth far far more. Poor performance and customer service all around. More
by Mister.grez
Employees Worked With
Wayne
