Route 46 Chrysler Jeep Dodge

This was my first time purchasing a vehicle. Nick was pleasant, respectful, and super helpful thought out the process, as well as his sales manager Mike. My mom and I came in a little before 3 and did no pleasant, respectful, and super helpful thought out the process, as well as his sales manager Mike. My mom and I came in a little before 3 and did not leave until around 7. Nick made sure were comfortable the entire time we were there. We test drove two cars; he listened to our concerns and found vehicles that fit my needs. With the help of Mike, we were all able to come to an agreement where I was able to get what I needed at an appropriate price. The issues arose when handling the paper work with the finance manager, Sal. We sat for over a half an hour when we were told he'd be ready for us in 10 minutes. It was not until we got up and said something that, "he was ready" and we could go in his office. We were rushed through signing papers and all questions were ignored, shut down, and pushed aside. When I got home and reviewed the paperwork I realized that Sal had messed up my mom and I's information as I was co-owning the vehicle. When we went back on Monday to pick it up we asked that he change the errors he had made. He proceeded to blame the errors on us and our salesperson, pushing us out of his office because "those are his problems." Sal was rude, audacious, and quick frankly disgrace to the company. The way he treated us, had me ready to leave without the car, but once again Nick came to the rescue and helped us through. Nick did everything he could to put me on the roads in an affordable vehicle with a smile on my face. (I noticed the one key fob was dead, and he got it fixed before I left.) I am grateful for my experience purchasing a car with the Salesman Nick and his Sales manager Mike. As for Sal, that is the only reason why I gave this dealership only 2 stars. More

RJ was very pleasant to work with. Fulfilled my request to make my sons bday a success. Thank you very much for all your help. to make my sons bday a success. Thank you very much for all your help. More

Ed Harney & Dave Cuglietto made me feel very welcome at their dealership. This is my 2nd lease and I couldn't be more pleased with the service and attention I received. I would highly recommend this Deal their dealership. This is my 2nd lease and I couldn't be more pleased with the service and attention I received. I would highly recommend this Dealership to anyone!! More

Terrible dealership. Have called about 20 times and everyone gives you the run around. My issue is still not solved almost 2 months later. Left numerous messages with no call back and now all mailboxe everyone gives you the run around. My issue is still not solved almost 2 months later. Left numerous messages with no call back and now all mailboxes are full. DO NOT RECOMMEND TO ANYONE, STAY AWAY More

I called to get an appointment to have work done to my 2014 Jeep Wrangler. I expected to wait for my truck to be fixed. No, I was told that they needed to run diagnostics and that wouldn’t be done until t 2014 Jeep Wrangler. I expected to wait for my truck to be fixed. No, I was told that they needed to run diagnostics and that wouldn’t be done until the next day. The next day I called for an update, but was told that nothing had been done and my vehicle was just sitting. I called late in the evening, still nothing More

I would never ever visit this dealership again and would not recommend this place to anyone . They are the absolute worst all areas.. horrible service purchased a vehicle 3 months ago and they still can’t not recommend this place to anyone . They are the absolute worst all areas.. horrible service purchased a vehicle 3 months ago and they still can’t seem to resolve my problem...after speaking to service warren and kera (service manager) More

Absolutely, the worst dealership experience ever. I much rather have paid an extra 10k and went to the Jeep dealership in summit, NJ and have received much better service. First issue was my sales manager w rather have paid an extra 10k and went to the Jeep dealership in summit, NJ and have received much better service. First issue was my sales manager was too busy to walk me through the car upon me picking the car up. Second we found scratches on the side of the car and marks on the back seat. My salesman said it’s covered under the warranty and he will order another one and schedule a date to get it all fixed. 4 months later still waiting and service claims there was never a order out in. Please please if your looking for a Jeep DO NOT USE this dealership! More

Great guy. Help me out and work with me . Friendly and kind. Come see my man Sean for your next new car or truck. Thanks man. kind. Come see my man Sean for your next new car or truck. Thanks man. More

Just made an appointment for my 2018 Jeep wrangler. Cynthia and Joe could not have been more professional and helpful. I look forward to my service visit and I am confident the will be able to fix my v Cynthia and Joe could not have been more professional and helpful. I look forward to my service visit and I am confident the will be able to fix my vehicle. More

Dave Cuglietto and Ed Harney were exceptional in providing the knowledge of the vehicle and working with our needs to make our purchase possible. This is the 3rd vehicle we purchased through Ed Har providing the knowledge of the vehicle and working with our needs to make our purchase possible. This is the 3rd vehicle we purchased through Ed Harney. He is very knowledgeable and most considerate of others. More