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Route 46 Chrysler Jeep Dodge - Service Center

Little Falls, NJ

2.5
443 Reviews

443 Reviews of Route 46 Chrysler Jeep Dodge - Service Center

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May 25, 2022

I have been going back and forth for the same issues. This is my 5th time. And the information given keeps changing. One person stated the service was not covered under warranty and I had to pay but when More

by Isca
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Riando
May 26, 2022 -

Route 46 Chrysler Jeep Dodge responded

I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route64autos.com if you wish to discuss this matter further. Thank you.

May 24, 2022

The experience was great. Perla in device does an excellent job. Girls at the desk are always very helpful More

by unclbf136KOPP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ Chak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cauly Chak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perla in service
May 25, 2022 -

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to leave a positive review. Our staff appreciates hearing great things from their customers.

May 24, 2022

Excellent service. Can was taken in right away and the customer service rep was very professional More

by MENDOZAMELISSA30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Mastellone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Route 46 Chrysler Jeep Dodge responded

We are happy to hear that our service team provided you with a 5 star experience. We look forward to seeing you again.

May 24, 2022

Amazing service I’m very impressed with the level of customer care and assistance by angeli More

by barrenechea1211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angeli
May 25, 2022 -

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to leave a 5 star review. Our staff appreciates hearing great things from their customers.

May 24, 2022

Mr. David Fresco is a pleasure to work with. Nothing is ever a problem. Very helpful. More

by DUNNASCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Fresco
May 25, 2022 -

Route 46 Chrysler Jeep Dodge responded

We are happy to hear that Mr. Fresco provided you with a pleasant experience during your recent visit. We look forward to seeing you again.

May 25, 2022 -

DUNNASCH responded

Absolutely, I have dealt with RJ.Salas when purchasing the jeeps through the years. Never, ever a problem. Will be back. Diane Unnasch

May 23, 2022

Amazing experience. .treated well by the staff and servii oh ce managers.. almost like family.. everyone was very accommodating and helpful More

by MARIA.MUSANTE13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Route 46 Chrysler Jeep Dodge responded

Maria, thank you for taking the time to let us know our staff provided you with an amazing experience. It was a pleasure serving you as a customer.

May 23, 2022

Always pleased with the professionalism and courtesy of the staff. One issue was overlooked and I needed to return to resolve but the staff took care of the matter. More

by garygorney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Mastellone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Route 46 Chrysler Jeep Dodge responded

Gary, thank you for taking the time to leave a positive review. It was a pleasure serving you as a customer.

May 23, 2022

Very easy simple and good customer service n job well done. Also it wasn't a long wait More

by JNEG81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to leave a 5 Star Review. Our staff appreciates hearing great things from their customers.

May 24, 2022 -

JNEG81 responded

Not a problem. Thanks

May 23, 2022

Armin is beyond amazing- excellent customer service …. . very attentive and exceptional follow up Skills… great More

by kmcmann420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armin
May 24, 2022 -

Route 46 Chrysler Jeep Dodge responded

We are so happy to hear that our staff provided you with excellent customer service during your recent visit. We look forward to seeing you again.

May 23, 2022

Juan Hernandez my service advisor was amazing. Great communication throughout the entire process. He keep me informed and went above and beyond. More

by WMCARSWELL973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Hernandez
May 24, 2022 -

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to let us know our staff went above and beyond to provide you with an excellent experience. It was a pleasure serving you as a customer.

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