Route 46 Nissan

3rd Sentra Just leased my 3rd Sentra from Rick Torres and Bernard. e manager. I got aa great deal and I am very happy with the. dealership and my car. Just leased my 3rd Sentra from Rick Torres and Bernard. e manager. I got aa great deal and I am very happy with the. dealership and my car. More

Best experience EVER!!! Roy Nunez provided us with superior costumer service and professionalism. He took the time to explain everything clearly, working to get us the best r Roy Nunez provided us with superior costumer service and professionalism. He took the time to explain everything clearly, working to get us the best rate. More

Great experience I came to 46 Nissan today to return my lease and lease another Altima. I dealt with Joe Aziz. He was extremely helpful and patient with me. Joe is ver I came to 46 Nissan today to return my lease and lease another Altima. I dealt with Joe Aziz. He was extremely helpful and patient with me. Joe is very friendly and knowledgeable on every vehicle. He steered me in the right direction and got me a great deal that I’m surprised I was able to get. Thanks for your help, Joe! It was wonderful working with him. More

Great experience ! Great experience dealing with Troy and Route 46 Nissan. They made leasing a new Nissan Altima Platinum easy, informative and very little “bargaining” Great experience dealing with Troy and Route 46 Nissan. They made leasing a new Nissan Altima Platinum easy, informative and very little “bargaining” stress, they respected our budget! Great place to lease a new beautiful car! More

Frustrating! Left the same review on Yelp 5/2/19. Our experience for the last 5 wks has been incredibly frustrating , related to calling, faxing, waiting for a Left the same review on Yelp 5/2/19. Our experience for the last 5 wks has been incredibly frustrating , related to calling, faxing, waiting for a response and refund that we were told would be granted. It just feels like they are pushing us around and intentionally ignoring the situation. 3/30: My daughter bought her first car from them. Car had an odd smell that got increasingly worse after 24 hrs. This has lead to various add'l expenses (paid by her) to improve the situation, without significant improvement. The add'l expenses have cost her another $521 and the car still has a smell. 3/30: There was a $299 charge added to her loan for VIN etching that was not presented as optional (even though the contract says it is). 4/2: Questioning the VIN etching charge a few days later, we were told it's required by the insurance companies in order to get the reduced car insurance premium. Later, when I called the insurance company, they said they never require this documentation. 4/2 + 4/3: Both of these issues prompted a couple of conversations with the manager, both in person and over the phone. Both times I was told a refund would be granted for these expenses. He said in order for this to happen, we needed to send a fax to the person handling her loan (Darren) and receipts for the expenses. I believe Darren's title is finance manager. 4/4: Fax send to Darren with no response. We called Darren numerous times- every time we were directed to his line it's says it's someone else's #. After numerous attempts to reach him, we left a message anyway, not knowing if it was actually going to Darren. No response. The fax sent also asked for acknowledgment on receiving the fax. No acknowledgement of the fax. I have confirmation the fax went through. 4/9: The car was returned to the dealer for a more thorough cleaning, hoping to improving the odor. At the same time, we told the salesman about this situation regarding the fax, refund and finance manager. He told us he was not surprised to hear this (lack of response from the finance manager). That immediately concerned us. He told us to fax the paperwork to him and he would take care of it. 4/10: The paperwork was refaxed to the salesman. Again, I asked for confirmation of receiving the fax. This was written on the fax and I left as a message on his voicemail. I had to call 2x to get the confirmation. He told me he would have to discuss with his manager. I asked when I should receive a call back, and from whom. I got a vague response, "I don't know. He might call you. I don't know. I'm not sure." Since 4/10, I've called the salesman 5x and left numerous messages. All went unanswered. I asked that we be contacted various ways, but nothing. Today I actually spoke to him but he now told me I need to deal with the manager. Since 4/10, I've also called the manager 5x. Today was my 6th call to Schuyler. You can't leave a message as their mailbox is always full. Mind you, for every call I've attempted to make, I've actually had to call 2-3 times, asking they connect me to someone else, or asking they page him, etc. Every time, I get nowhere. After speaking to the salesman today (and being told I need to deal with Schuyler directly), I called Schuyler immediately. First time, mailbox full again. Called again 2x time asking to direct my call to him. They asked me who was calling and put me on hold. Gave them my name and when she returned, she said "he's not available and will have to call me back". I gave her my contact info (once again) and let her know I was not happy with this situation. I will be shocked if I get a call back because this seems to be their MO. Last, I have to mention the "customer loyalty program" since I see many comments about this. My daughter did her homework before going to this dealer. After deciding on what she wanted to look at, she showed me and I also reviewed their ads closely. I told her to be careful because they often hide costs or advertise at a lower $ trying to draw you in. We went over everything on their site...specific to those particular cars, other pages, fine print, etc. We both reviewed it all many times. We found nothing saying the price shown may not be the actual price or was a "customer loyalty price". The day she looked at the cars, it was also not discussed until she had decided on a specific car. Once that happened, they immediately told her a higher price (+2k) than advertised. That's the first we learned of the "customer loyalty program". After leaving that day, we once again looked at the website and saw nothing mentioning this clause. I even did a specific search with those words. The search resulted in showing this clause for past ads (Fall '18), but not the Spring '19. I specially told the manager this 2x. The sad part is this: My 22 year old's first experience of buying a car. I think she'd rather take the bus from now on. Additionally, she believes nothing any of them have said to her since they are all avoiding the situation and giving her the runaround. Such a lack of respect and disregard for customer service. It's terrible. More

Review Highly recommend sales rep Tomas DeFelice. I was very indecisive about everything - from different vehicles, buying vs. leasing, different colors, etc Highly recommend sales rep Tomas DeFelice. I was very indecisive about everything - from different vehicles, buying vs. leasing, different colors, etc. He walked all over the lot with me multiple times showing me different cars, gave me all the different pricing breakdowns, and made the car buying experience more pleasurable. Sold me and my husband the car like he was friend not a car’s salesman. Will definitely buy another vehicle with him! More

good service Nissan es un buen auto tengo años manejándolos, en Route 46 siempre he encontrado lo que busco acuerdo a mis necesidades, Hoy vine por el servicio y c Nissan es un buen auto tengo años manejándolos, en Route 46 siempre he encontrado lo que busco acuerdo a mis necesidades, Hoy vine por el servicio y como siempre la atención fue excelente More

Added fees Would love to understand why this dealership after calling and asking for pricing, adds $3000 to the advertised price of a certified pre owned car whe Would love to understand why this dealership after calling and asking for pricing, adds $3000 to the advertised price of a certified pre owned car when you get to their office. It’s an absolute shame!!! More

No BS Service Tomas was a wonderful sales rep who understands how to make you feel welcome from the moment you walk in the door. He helped me pick the exact car I w Tomas was a wonderful sales rep who understands how to make you feel welcome from the moment you walk in the door. He helped me pick the exact car I wanted and helped me get a deal that didn't make me bite my nails at the end. Would absolutely recommend. More

My new Prius It was wonderful experience dealing with Mr. Thomas Defelice in buying a car from Nissan Route. He listened to us and answered our questions cordially It was wonderful experience dealing with Mr. Thomas Defelice in buying a car from Nissan Route. He listened to us and answered our questions cordially and professionally. I really recommend him as a sales person. More