Rowe Auburn

Good people -- Good deal! Purchased used 2012 Toyota 4 Runner from Jim Hanson (very knowledgeable guy) at Rowe Auburn. Jim and Scott both were great to do business with and s Purchased used 2012 Toyota 4 Runner from Jim Hanson (very knowledgeable guy) at Rowe Auburn. Jim and Scott both were great to do business with and suv is special. Highly recommend. More

Surprisingly a very good experience because of Bill Lovejoy We had a friend who referred us to them and we very happy with our experience. Bill Lovejoy was a very good salesman, he bent over backwards for us. We had a friend who referred us to them and we very happy with our experience. Bill Lovejoy was a very good salesman, he bent over backwards for us. Charlie Burns was helpful in financing instead of paying cash we made monthly payments which is a better way to finance, with a great interest rate. More

FANTASTIC CUSTOMER SERVICE! Purchased a Jeep Patriot from Bruce Weld and Renee Yates. They were knowledgeable, courteous, and made the car buying experience extremely pleasant. B Purchased a Jeep Patriot from Bruce Weld and Renee Yates. They were knowledgeable, courteous, and made the car buying experience extremely pleasant. Bruce answered all of our questions, put the vehicle on the car lift to allow viewing on the underside of the vehicle, and was patient and understanding. Bruce also had a new rotor pad and car battery installed before we purchased the vehicle. Quite frankly, this was by far the best car buying experience encountered by my family. Bruce is definitely a wonderful ambassador for Auburn Motors. Will tell others about my positive buying experience. More

Very Pleased! Michaal, Lea and Charlie went out of their way to make sure my car buying experience was pleasant and stress free. No pressure and no gimicks. These g Michaal, Lea and Charlie went out of their way to make sure my car buying experience was pleasant and stress free. No pressure and no gimicks. These guys are the real deal. More

Very Accommodating Because a rock hit my windshield on my new Kia I had to have a new windshield installed. The work was not done at the dealer. The new windshield has a Because a rock hit my windshield on my new Kia I had to have a new windshield installed. The work was not done at the dealer. The new windshield has a bad distortion which is very distracting while driving. While the glass company has been very helpful, the Kia dealer (not Rowe) they purchased the glass from has not. So I asked my salesman Brian if I could come look at a new car to see if there was any distortion in the windshield. Not only did he let me look at one in the showroom he also let me test drive another Kia to see if the distortion was there. There was little to no distortion. You can't ask for better service than that! By the way, the Kia is great!! More

Very Happy! Answered all our questions and more regarding the Kia Sorento we purchased. We were very Happy with the service he provided us. Many Thanks for makin Answered all our questions and more regarding the Kia Sorento we purchased. We were very Happy with the service he provided us. Many Thanks for making our car buying experience pleasant. More

Overall, A Pleasant Experience The price of the vehicle was negotiated before I arrived, so the pain of haggling for a price didn't exist. While I personally felt that Rowe low bal The price of the vehicle was negotiated before I arrived, so the pain of haggling for a price didn't exist. While I personally felt that Rowe low balled the offer on my trade in, they did meet me half way. If I had to critique the dealer in one way, it's the fact that they are selling vehicles that use 91 Octane fuel (recommended by the manufacturer), and yet the dealership refuses to fill the tank with anything higher than regular. Rowe, I know it's a pain, but if you want to sell these high performance vehicles, you have to either be offering gas vouchers or driving the car to the station yourself to fill it up. There is no excuse for pouring regular gas into these vehicles. My car will more than likely be fine, but being quite OCD, I'm a bit paranoid that every noise coming from the hood is the engine knocking. I can't get through this tank of gas soon enough. Overall, the experience was very pleasant and I would certainly recommend them to others. If you stop by here, ask for Brian Kelsea and he will make the experience painless. More

Very Satisfied with the Sales Associate and Finance people Cleve Rines and Charlie Burns worked really hard to getting the car that I wanted. Their customer services was excellent and I will continue to be a r Cleve Rines and Charlie Burns worked really hard to getting the car that I wanted. Their customer services was excellent and I will continue to be a repeat customer. This was my fourth car that I bought from Cleve and I will recommend my friends and family to him. More

GO TO ROWE AUBURN FIRST, YOU WILL BE HAPPY YOU DID. Rowe Auburn Dealership has extraordinary people who make up a team without equal. I have had many vehicles and dealt with many top tier dealerships a Rowe Auburn Dealership has extraordinary people who make up a team without equal. I have had many vehicles and dealt with many top tier dealerships across the U.S., but none can compare with Rowe Auburn. From first telephonic introduction via Nathan Baril, to original dealer meeting with Jake Anderson, I knew that I was in very good company and if a deal could be reached it would be equitable to all parties. The first thing Jake asked me was if I had any concerns about finding a used vehicle. I had several, and explained what they were. Jake heard my concerns and had a most considerate salesman, Martin Read, help me navigate this sometimes difficult process for a woman alone. Martin even made me feel relevant and went out of his way to help me find my perfect car. I have never believed in settling for second best (as some other local dealerships tried to make me do), and Martin was clearly in line with finding what I wanted and would be happy driving. Then Jake and Martin put together a fabulous deal that worked. Enter Lea Smith, Business Manager - which meeting I was dreading. If you have ever been treated like a car dealer was doing you a huge favor, get ready to be impressed. Lea was the height of professionalism, she was helpful, grounded in honesty, and made me feel completely at ease. And the car that I wanted was mine. Hallelujah. As I said at the beginning, do yourself a huge favor and go to Rowe Auburn first. Sunny M. More

VERY SATISFIED WITH THE DEALER AND MY KIA SORRENTO!!!!! We were very pleased and satisfied with their customer service, quality of work, friendliness and price. They were very helpful .Overall, they are exc We were very pleased and satisfied with their customer service, quality of work, friendliness and price. They were very helpful .Overall, they are excellent. Rowe Auburn is a great place to shop cars, etc. because they CARE..... E and M More