Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Royal Automotive
Vestavia Hills, AL
1,054 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,054 reviews
December 09, 2021
Quick and friendly experience. Carter Ward helped me out tremendously and effectively. Highly recommend this place! First truck ever bought, very pleased. tremendously and effectively. Highly recommend this place! First truck ever bought, very pleased. More
by grant.wesley87
Employees Worked With
Helpful November 29, 2021
Carter was excellent. We talked on the phone several times over a few days and he responded to every request in a very timely and professional manner. times over a few days and he responded to every request in a very timely and professional manner. More
by garkatend
November 24, 2021
I had a wonderful experience at Royal Automotive! Chase Murphy definitely made my first time buying process stress free! Chase took care of us and was very professional! I definitely recommend Royal Automo Murphy definitely made my first time buying process stress free! Chase took care of us and was very professional! I definitely recommend Royal Automotive to anyone. More
by Bellamaybee
November 23, 2021
I recently had to buy 2 vehicles in the last month. There was no comparison between the two dealerships I dealt with. Carter Ward and the Royal Automotive team made the purchase super easy while maintaining was no comparison between the two dealerships I dealt with. Carter Ward and the Royal Automotive team made the purchase super easy while maintaining a top notch level of professionalism. This was truly a Great experience! More
by kogletree
Employees Worked With
November 21, 2021
I had the easiest experience buying a car that I have ever had! Wonderful! Great ever had! Wonderful! Great More
by sonyalwhite01
November 18, 2021
This being my first car purchase, Carter made this process easier than I could have ever imagined. He was extremely knowledgeable, easy-going, kind, and treated me like family. I will always appreciat process easier than I could have ever imagined. He was extremely knowledgeable, easy-going, kind, and treated me like family. I will always appreciate his help during this time and could not have asked for a better experience. Truly wonderful!! More
by kinleygardner0209
Employees Worked With
November 12, 2021
Carter Ward did a great job being prepared to get our vehicle purchase transaction completed in a very timely manner. I had to visit Royal Automotive on my lunch break and Carter had me and my wife out o vehicle purchase transaction completed in a very timely manner. I had to visit Royal Automotive on my lunch break and Carter had me and my wife out of the dealership in 45 minutes with all the signed documents and keys in hand. He also communicated well leading up to the transaction. More
by jatson45
Employees Worked With
November 10, 2021
This is a very nice place with good people taking care of customers and making sure everyone gets good service. I would do business with them again if the opportunity arose. customers and making sure everyone gets good service. I would do business with them again if the opportunity arose. More
by nelsonm0
Employees Worked With
November 09, 2021
Carter Ward was the ultimate professional and helped me find the right vehicle to meet my needs and specifications. Carter kept me in the loop throughout the entire process and promptly responded to any q find the right vehicle to meet my needs and specifications. Carter kept me in the loop throughout the entire process and promptly responded to any questions. Carter and the team at Royal took great care of me. Highly recommend. More
by kcuevas
November 07, 2021
Very responsive. Good inventory. Ask questions to find out exactly what I needed and found the perfect car for me. Carter Ward made it easy to get my car. No pressure just made sure which car was best for out exactly what I needed and found the perfect car for me. Carter Ward made it easy to get my car. No pressure just made sure which car was best for my needs. One car had been a smoker's car which was greatly offensive to me but a very nice car. He asked me to sit in it as he knew I would not be happy with it later. Really took great care of us. More
by Ann.eaglesnestdesigns
