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Royal Automotive
Vestavia Hills, AL
1,156 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,156 reviews
March 28, 2025
Very helpful and attentive to all questions I had. Great selection of trucks that all seem in good shape. Great selection of trucks that all seem in good shape. More
by Leila Toth
March 28, 2025
Matt was great to work with when we purchased a car for our daughter. He was very knowledgeable and personable. He made us feel like we were working with a friend. He handled getting a manufacturing recall our daughter. He was very knowledgeable and personable. He made us feel like we were working with a friend. He handled getting a manufacturing recall taken care of before we took possession of the car. That was one less thing we had to worry about when buying a used car. I felt like we got a great deal on the car. I wouldn’t hesitate to send family or friends to Royal Automotive and specifically Matt Coulter when shopping for a car. More
by hpau99
March 27, 2025
Royal automotive has great vehicles, excellent customer service, and timely handling, highly recommend for folks in search of a new vehicle service, and timely handling, highly recommend for folks in search of a new vehicle More
by nickdutton16
March 22, 2025
We had a great experience working with Carter. He took his time explaining everything and made sure we found the perfect vehicle to meet our needs. We would definitely recommend anyone coming to R He took his time explaining everything and made sure we found the perfect vehicle to meet our needs. We would definitely recommend anyone coming to Royal and working with Carter. More
by candacerodgers
March 11, 2025
I had a great experience at Royal Automotive and that positive experience had much to do with Carter Ward. I’ve purchased many vehicles over the years and can honestly say this was one of the most pleasa positive experience had much to do with Carter Ward. I’ve purchased many vehicles over the years and can honestly say this was one of the most pleasant experiences I’ve had. From the friendliness of the staff and the no pressure approach to the ease with which the transaction was handled, I walked away happy with my purchase and grateful that I chose Royal Automotive. More
by wcodyl
Employees Worked With
March 09, 2025
Friendly staff, easy to work and deal with. They made the process very quick and easy. Family owned / operated, and you can tell. They made the process very quick and easy. Family owned / operated, and you can tell. More
by TB
March 08, 2025
I recommend Carter for anyone who is a first time car shopper or just anyone looking for a down to earth and trustworthy car salesman. He was very friendly, patient, and willing to help! shopper or just anyone looking for a down to earth and trustworthy car salesman. He was very friendly, patient, and willing to help! More
by lexieheacock
March 07, 2025
Communicative, easy to work with, no haggling, and got us on our way with financing much quicker than I expected. Much more seamless than my previous buying experiences. on our way with financing much quicker than I expected. Much more seamless than my previous buying experiences. More
by brooke6a
March 07, 2025
This was my first car buying experience and Don was so helpful He talked me through the entire process and answered all of my questions. I couldn’t have asked for a better first buying experience! tha helpful He talked me through the entire process and answered all of my questions. I couldn’t have asked for a better first buying experience! thank you to Don and Royal! More
by emilymaple03
March 05, 2025
Buying a car is worse than going to the dentist. Carter Ward made this a very good experience. Very knowledgeable and easy to talk with. He had all the info I needed to make a decision. Buying at Carter Ward made this a very good experience. Very knowledgeable and easy to talk with. He had all the info I needed to make a decision. Buying at Royal was a great experience. Definitely will go there again. More
by dcgssg
