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Royal Automotive

Vestavia Hills, AL

4.9
1,153 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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3010 Columbiana Rd

Vestavia Hills, AL

35216

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Showing 1,153 reviews

May 24, 2020

Adam was an absolute joy to work with!! Sold us out car and we didn’t even lay eyes on it, we trusted him that match and knew he wasn’t steering us in the wrong direction!! A very pleasant and honest young More

by sandersredbug
Recommend Dealer
Yes
Employees Worked With
Adam Hickman
May 26, 2020 -

Royal Automotive responded

Thank you for taking the time to leave us a review! It was our pleasure to work with you here at Royal Volkswagen, and we will be sure to let Adam know that you appreciate his help!

May 23, 2020

Overall wonderful experience! Would highly recommend. Cannot thank Justin enough for his generosity. Truly took the time to take care of us and would definitely recommend him to anyone! More

by Jessicaadams7
Recommend Dealer
Yes
Employees Worked With
Justin Freeman
May 26, 2020 -

Royal Automotive responded

Jessica, thank you for reviewing Royal Volkswagen! We'll be sure to share your feedback with Justin. Safe travels!

May 23, 2020

Adam was great and so easy to work with. He was very knowledgeable about the new and used cars on the lot, and helped guide me to the right car for my family. He has also been great with the follow up a More

by Amy K
Recommend Dealer
Yes
Employees Worked With
Adam Hickman
May 25, 2020 -

Royal Automotive responded

Thank you for such a wonderful review, Amy! We are thrilled to hear that Adam helped you find the right vehicle for you and your family. Safe driving from the entire team at Royal Volkswagen!

May 23, 2020

Ed Swanger was very knowledgeable and professional today! He was a blessing! Definitely recommend him if you are looking for a vehicle, new or used! More

by grahambunch
Recommend Dealer
Yes
Employees Worked With
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Swanger
May 26, 2020 -

Royal Automotive responded

Thanks for sharing your five-star experience with Ed at Royal Volkswagen!

May 21, 2020

David was friendly fast and professional. We let us take out time shopping and made sure we saw everything we wanted to see. I would definitely buy from him again. More

by csgranger2
Recommend Dealer
Yes
Employees Worked With
David Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Royal Automotive responded

Thank you for the 5-star review! Nothing makes us happier here at Royal Volkswagen than hearing from satisfied customers, and we couldn't be more pleased to know that David took good care of you. We hope to see you again sometime!

May 16, 2020

Bought a car used online and did the deal, with a trade in, sent pictures and vin and was able to negotiate easily. Would definitely recommend Carter! More

by hbatlanta
Recommend Dealer
Yes
Employees Worked With
Aaron Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Royal Automotive responded

It's wonderful to hear that your trade-in and purchase process went smoothly! Thank you for rating Royal Volkswagen five stars and recommending Carter. We hope to work with you in the future!

May 14, 2020

Brandon did a great job with taking care of us. Royal always delivers great service! We have bought multiple cars there and always get it serviced at Royal More

by Drew C
Recommend Dealer
Yes
Employees Worked With
Brandon
May 14, 2020 -

Royal Automotive responded

Hi Drew, we are so grateful for your loyalty to Royal Volkswagen! Thanks for giving a shout out to Brandon. All of us look forward to working with you in the future!

May 11, 2020

Royal GMC was awesome the best buying experience ever. Joey Brasher was excellent and very low key and worked with me to achieve the payment I was happy with. More

by AUTigerMark
Recommend Dealer
Yes
Employees Worked With
Jennifer Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Brasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Royal Automotive responded

Thank you for taking a moment to review Royal Volkswagen! We will be sure to share your wonderful feedback with Joey. Enjoy your new ride!

May 08, 2020

Royal has a great service and parts department. They treat you like royalty there. The service manager Chris Deller is Wonderful very customer focused. Service consultants are very professional More

by John.clay
Recommend Dealer
Yes
Employees Worked With
Brandon
May 08, 2020 -

Royal Automotive responded

Thank you for reviewing Royal Volkswagen, John! We're so glad to hear that our service team always treats you right!

May 07, 2020

Brandon Jennings took Excellent care of me today. The service department is great as always. I would recommend it to anyone needing quick easy service. More

by Ron
Recommend Dealer
Yes
Employees Worked With
Brandon / Service
May 07, 2020 -

Royal Automotive responded

Thank you for leaving Royal Volkswagen a five-star review, Ron! We're thrilled to hear that Brandon took such good care of you. Our team looks forward to working with you at your next service visit!

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