Royal Automotive

Allen was fantastic! Allen Cook was a great sales man. Matt did great with the finance part of the buying experience! It was a pleasure to work with them both! We recommen Allen Cook was a great sales man. Matt did great with the finance part of the buying experience! It was a pleasure to work with them both! We recommend Royal to anyone - best experience we have ever had! More

Matt Robertson made everything super easy from start to finish! We will be back for our next vehicle for sure! Everyone was very friendly and professional! Update: We’ve had so many issues working with finish! We will be back for our next vehicle for sure! Everyone was very friendly and professional! Update: We’ve had so many issues working with Matt Coulter since we purchased our new vehicle. We purchased an extended warranty which required us to arrange to bring the vehicle back to the dealership for an armor-all treatment. Matt Coulter made arrangements with my husband to pick up the vehicle from his work to take it for the treatment and then return the truck back to him. (Which was a very helpful offer!) However, he never showed up. We tried again two other times with no avail before I finally called and asked for help from Matt Robertson, who took care of it the very next day. Matt Coulter seemed bothered and annoyed anytime we called to try and arrange to pick up some personal effects that were left in the vehicle that we traded in. We finally gave up and made a trip to the dealership to pick them up. Once again, it was Matt Robertson to the rescue. Matt Robertson has been amazing to work with and followed up with a call after our last visit to apologize once again on behalf of Matt Coulter. It was much appreciated. We are very happy with our vehicle. More

Plesant experience. { have to say that our time spent with Carter Ward was refreshing when talking with a salesman. He was polite and tried very hard to answer all our qu { have to say that our time spent with Carter Ward was refreshing when talking with a salesman. He was polite and tried very hard to answer all our questions and I really felt like he was telling me true facts at that time and even now,a couple months down the road. I would recommend this dealership and Carter to my friends. More

Everything was awesome... no complaints! No hassle! Found exactly what I was looking for. I got a great deal! I highly recommend... 10 stars! Thanks again Royal automotive. exactly what I was looking for. I got a great deal! I highly recommend... 10 stars! Thanks again Royal automotive. More

I set an appointment with Mr. Bill Bradshaw. I met with Bill Bradshaw and Bill gave me a very fair deal nice dealing with Bill. Bill Bradshaw and Bill gave me a very fair deal nice dealing with Bill. More

Chase was my salesman. He was knowledgeable, patient, and got me in just what I wanted at a reasonable cost. I loved my experience here!! got me in just what I wanted at a reasonable cost. I loved my experience here!! More

Another Great Experience at Royal Royal has always given us outstanding treatment! The 4Runner is our third purchase from the dealership and Matt and Don treated us like we were the m Royal has always given us outstanding treatment! The 4Runner is our third purchase from the dealership and Matt and Don treated us like we were the most important customers on the lot. The service department is equally welcoming and makes sure that the work is done with exceptional skill. So often, the "paperwork part" of the purchase is the most laborious and difficult but these folks make it quick and easy! The team at Royal has always helped us find exactly the vehicle that we were seeking. More

Excellent Experience I hate the car buying experience with a passion but doing business with Royal Volkwagen was a breeze! Adam Hickman was our sales rep and he made the p I hate the car buying experience with a passion but doing business with Royal Volkwagen was a breeze! Adam Hickman was our sales rep and he made the process very easy. I highly recommend Royal! More

Matt worked hard to get me a good deal on my new AT4. I would highly recommend anyone to go see Matt at Royal Automotive if you’re in the market for a new or pre-owned vehicle. would highly recommend anyone to go see Matt at Royal Automotive if you’re in the market for a new or pre-owned vehicle. More

Adam is very pleasant, personable, and knowledgeable. Royal did not have the exact vehicle we were looking for, so he found it for us in Kentucky. We completed paperwork at 6PM on a Saturday, and the veh Royal did not have the exact vehicle we were looking for, so he found it for us in Kentucky. We completed paperwork at 6PM on a Saturday, and the vehicle was transferred, inspected, detailed, and ready for pickup by Tuesday. 10/10 for Adam...will definitely ask for him by name again! More