Royal Automotive

The process was smooth and easy. Drove down from Nashville to buy a used vehicle and communication was great from David. No haggle or hiccups at all when I arrived. Great business to deal with. Woul Nashville to buy a used vehicle and communication was great from David. No haggle or hiccups at all when I arrived. Great business to deal with. Would be happy to drive down again whenever I’m in need of a vehicle. More

Excellent remote purchasing experience With the current restrictions and social implications of COVID-19 it is forcing a lot of us to do business remotely. This puts greater importance on d With the current restrictions and social implications of COVID-19 it is forcing a lot of us to do business remotely. This puts greater importance on dealing with a salesperson you can really trust. Carter was extremely attentive to any concern or question I had. He was a friendly trusted advisor through the whole process. Buying a car is an often difficult process, but Carter and his team made it easy and fluid. I can't thank him enough for the time and care he put into making this purchase possible. More

Carter was very friendly and accommodating! He helped make the buying experience easy and fast! We feel like we got a great deal on a used truck! make the buying experience easy and fast! We feel like we got a great deal on a used truck! More

Chase was very helpful and this is a nice place!! We were very satisified. Thanks so much for all that yall did for us on our vehicle. very satisified. Thanks so much for all that yall did for us on our vehicle. More

Carter was very professional and patient with me. He went out of his way and did everything possible to help me out getting this vehicle. Amazing doing business with him! out of his way and did everything possible to help me out getting this vehicle. Amazing doing business with him! More

Carter Ward did a great job selling us a vehicle. His extensive knowledge about the vehicle was impressive to say the least. Thank you- we’ll be back. extensive knowledge about the vehicle was impressive to say the least. Thank you- we’ll be back. More

Carter was very easy to communicate with before we viewed the vehicle, and we appreciated how straightforward he was during the decision process. He made us feel comfortable in talking about and test driving the vehicle, and we appreciated how straightforward he was during the decision process. He made us feel comfortable in talking about and test driving the vehicle when we first met. Nice to work with an easygoing, non-pushy, not overly talkative salesman for a change! Great quick experience overall. More

Allen was fantastic! Allen Cook was a great sales man. Matt did great with the finance part of the buying experience! It was a pleasure to work with them both! We recommen Allen Cook was a great sales man. Matt did great with the finance part of the buying experience! It was a pleasure to work with them both! We recommend Royal to anyone - best experience we have ever had! More

Matt Robertson made everything super easy from start to finish! We will be back for our next vehicle for sure! Everyone was very friendly and professional! Update: We’ve had so many issues working with finish! We will be back for our next vehicle for sure! Everyone was very friendly and professional! Update: We’ve had so many issues working with Matt Coulter since we purchased our new vehicle. We purchased an extended warranty which required us to arrange to bring the vehicle back to the dealership for an armor-all treatment. Matt Coulter made arrangements with my husband to pick up the vehicle from his work to take it for the treatment and then return the truck back to him. (Which was a very helpful offer!) However, he never showed up. We tried again two other times with no avail before I finally called and asked for help from Matt Robertson, who took care of it the very next day. Matt Coulter seemed bothered and annoyed anytime we called to try and arrange to pick up some personal effects that were left in the vehicle that we traded in. We finally gave up and made a trip to the dealership to pick them up. Once again, it was Matt Robertson to the rescue. Matt Robertson has been amazing to work with and followed up with a call after our last visit to apologize once again on behalf of Matt Coulter. It was much appreciated. We are very happy with our vehicle. More

Plesant experience. { have to say that our time spent with Carter Ward was refreshing when talking with a salesman. He was polite and tried very hard to answer all our qu { have to say that our time spent with Carter Ward was refreshing when talking with a salesman. He was polite and tried very hard to answer all our questions and I really felt like he was telling me true facts at that time and even now,a couple months down the road. I would recommend this dealership and Carter to my friends. More