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Royal Automotive
Vestavia Hills, AL
1,156 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,156 reviews
April 15, 2020
Everything was awesome... no complaints! No hassle! Found exactly what I was looking for. I got a great deal! I highly recommend... 10 stars! Thanks again Royal automotive. exactly what I was looking for. I got a great deal! I highly recommend... 10 stars! Thanks again Royal automotive. More
by Andre Wright
April 14, 2020
Another Great Experience at Royal Royal has always given us outstanding treatment! The 4Runner is our third purchase from the dealership and Matt and Don treated us like we were the m Royal has always given us outstanding treatment! The 4Runner is our third purchase from the dealership and Matt and Don treated us like we were the most important customers on the lot. The service department is equally welcoming and makes sure that the work is done with exceptional skill. So often, the "paperwork part" of the purchase is the most laborious and difficult but these folks make it quick and easy! The team at Royal has always helped us find exactly the vehicle that we were seeking. More
by Jim
April 14, 2020
I set an appointment with Mr. Bill Bradshaw. I met with Bill Bradshaw and Bill gave me a very fair deal nice dealing with Bill. Bill Bradshaw and Bill gave me a very fair deal nice dealing with Bill. More
by rachel_tommy
Employees Worked With
April 14, 2020
Chase was my salesman. He was knowledgeable, patient, and got me in just what I wanted at a reasonable cost. I loved my experience here!! got me in just what I wanted at a reasonable cost. I loved my experience here!! More
by netriciajackson
April 09, 2020
Excellent Experience I hate the car buying experience with a passion but doing business with Royal Volkwagen was a breeze! Adam Hickman was our sales rep and he made the p I hate the car buying experience with a passion but doing business with Royal Volkwagen was a breeze! Adam Hickman was our sales rep and he made the process very easy. I highly recommend Royal! More
by ChrisHanson
April 07, 2020
Matt worked hard to get me a good deal on my new AT4. I would highly recommend anyone to go see Matt at Royal Automotive if you’re in the market for a new or pre-owned vehicle. would highly recommend anyone to go see Matt at Royal Automotive if you’re in the market for a new or pre-owned vehicle. More
by Jeffrey D.
Employees Worked With
April 05, 2020
Adam is very pleasant, personable, and knowledgeable. Royal did not have the exact vehicle we were looking for, so he found it for us in Kentucky. We completed paperwork at 6PM on a Saturday, and the veh Royal did not have the exact vehicle we were looking for, so he found it for us in Kentucky. We completed paperwork at 6PM on a Saturday, and the vehicle was transferred, inspected, detailed, and ready for pickup by Tuesday. 10/10 for Adam...will definitely ask for him by name again! More
by Trey.Johnson
Employees Worked With
Adam Hickman
April 02, 2020
I purchased a certified 2018 Tiguan. The entire process was simple, fast and professional. Kudos to Justin, my salesperson. He is a 5 star individual. The dealership was fair, easy to work with and reas was simple, fast and professional. Kudos to Justin, my salesperson. He is a 5 star individual. The dealership was fair, easy to work with and reasonable. Highly recommend all. More
by David.dahl19
April 01, 2020
This was a nice and clean dealership with very helpful and polite staff. I would definitely do business with this location again in the future. and polite staff. I would definitely do business with this location again in the future. More
by Sierra 1500
Employees Worked With
Ed Swanger
March 29, 2020
I had a very pleasant purchase with the Royal family. This was my first time to buy a car online and without seeing it in person. David Thomas answered my questions and did so quickly. The vehicle was ex This was my first time to buy a car online and without seeing it in person. David Thomas answered my questions and did so quickly. The vehicle was extremely clean. Thank you to whoever in the detail shop. I will recommend Royal to any of my friends that are looking for a new vehicle. More
by Rhino
