Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Royal Automotive
Vestavia Hills, AL
1,150 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,150 reviews
April 05, 2020
Adam is very pleasant, personable, and knowledgeable. Royal did not have the exact vehicle we were looking for, so he found it for us in Kentucky. We completed paperwork at 6PM on a Saturday, and the veh Royal did not have the exact vehicle we were looking for, so he found it for us in Kentucky. We completed paperwork at 6PM on a Saturday, and the vehicle was transferred, inspected, detailed, and ready for pickup by Tuesday. 10/10 for Adam...will definitely ask for him by name again! More
by Trey.Johnson
Employees Worked With
Adam Hickman
April 02, 2020
I purchased a certified 2018 Tiguan. The entire process was simple, fast and professional. Kudos to Justin, my salesperson. He is a 5 star individual. The dealership was fair, easy to work with and reas was simple, fast and professional. Kudos to Justin, my salesperson. He is a 5 star individual. The dealership was fair, easy to work with and reasonable. Highly recommend all. More
by David.dahl19
April 01, 2020
This was a nice and clean dealership with very helpful and polite staff. I would definitely do business with this location again in the future. and polite staff. I would definitely do business with this location again in the future. More
by Sierra 1500
Employees Worked With
Ed Swanger
March 29, 2020
I had a very pleasant purchase with the Royal family. This was my first time to buy a car online and without seeing it in person. David Thomas answered my questions and did so quickly. The vehicle was ex This was my first time to buy a car online and without seeing it in person. David Thomas answered my questions and did so quickly. The vehicle was extremely clean. Thank you to whoever in the detail shop. I will recommend Royal to any of my friends that are looking for a new vehicle. More
by Rhino
March 25, 2020
Great experience doing business at Royal Automotive in Vestavia Alabama! I have been doing business at Royal since 1977. Always get a great deal and treated with respect. Vestavia Alabama! I have been doing business at Royal since 1977. Always get a great deal and treated with respect. More
by Rich T
March 18, 2020
Royal Olds service department is the best!! They do a great job! Ralph is always friendly and professional! He kept me updated on the progress of the car! great job! Ralph is always friendly and professional! He kept me updated on the progress of the car! More
by abbe.bailey
Employees Worked With
Ralph
March 14, 2020
Mark Elliott was excellent help. He offered me a great car with low miles at a good price. He was friendly and very helpful. 10/10 car with low miles at a good price. He was friendly and very helpful. 10/10 More
by leawhitson95
March 10, 2020
Matt was awesome the whole experience. Was honest and upfront from the moment we had contact with him. We made a day trip from Ga to purchase with Royal after seeing they had our desired vehicle. Matt an upfront from the moment we had contact with him. We made a day trip from Ga to purchase with Royal after seeing they had our desired vehicle. Matt and Micah made my first car buying experience easy and comfortable. No pressure, informative, and just great all around. Thanks Matt and Micah! More
by Lafellers
March 10, 2020
I was extremely impressed with the inventory and the knowledge of my salesman, Matt. They had my truck washed and detailed and ready for a test drive just a day after being on the lot. I loved working w knowledge of my salesman, Matt. They had my truck washed and detailed and ready for a test drive just a day after being on the lot. I loved working with these guys, and plan to use them for all of my future business. More
by DavidT
March 09, 2020
My car purchase was a great experience. Probably the easiest car sale I have ever had. And I love my XC60. It is a great car. easiest car sale I have ever had. And I love my XC60. It is a great car. More
by Deborah.noll
