Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Royal Automotive
Vestavia Hills, AL
1,150 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,150 reviews
November 05, 2024
Carter is a super young man to work out a large purchase. Great advice on extended warranty! Go see him if you're in the market for a nice vehicle. MH Great advice on extended warranty! Go see him if you're in the market for a nice vehicle. MH More
by matth8
Employees Worked With
November 03, 2024
Great demeanor and very knowledgeable. Was very easy to talk to and he did an awesome job connecting with both my wife and I. Was very easy to talk to and he did an awesome job connecting with both my wife and I. More
by scott.orr2
October 31, 2024
This was the best and fastest purchase of a vehicle I've ever had! Ward Carter was exceptional, along with Micah. I will be referring future car buyers to them at Royal. These are honest and good people. En ever had! Ward Carter was exceptional, along with Micah. I will be referring future car buyers to them at Royal. These are honest and good people. Enjoyed the experience. More
by simoncarol16
October 10, 2024
Carter and the whole staff were amazing! We could not have enjoyed our buying experience anymore. We could not have enjoyed our buying experience anymore. More
by asciara100
Employees Worked With
October 01, 2024
Don Ballard and Matt Morgan are simply the BEST! ! They are kind and knowledgeable salesmen that will work hard for you. ! They are kind and knowledgeable salesmen that will work hard for you. More
by KIM
September 28, 2024
It was lovely to work with a family owned business! Carter Ward and the rest of the staff were very personable and professional throughout the entire process. We are leaving very happy with a beautiful Carter Ward and the rest of the staff were very personable and professional throughout the entire process. We are leaving very happy with a beautiful used SUV. Would definitely do business here again! More
by carleydiegel
September 26, 2024
Quick and easy experience. Carter was absolutely fantastic and helpful. Highly recommend him and Royal for anyone looking for a new car. Carter was absolutely fantastic and helpful. Highly recommend him and Royal for anyone looking for a new car. More
by devanhill91
September 20, 2024
Don has gone above and beyond for us on two purchases with Royal! 10/10 would recommend! with Royal! 10/10 would recommend! More
by NATALIE
September 18, 2024
Great Experience! Don was great to work with on my purchase! Highly recommend the dealership! Don was great to work with on my purchase! Highly recommend the dealership! More
by tnbigdaddy60
September 17, 2024
Carter was so very helpful and made purchasing my new vehicle easy and so quick. If you want honest and professional people to deal with then you need to definitely visit Royal Automotive. vehicle easy and so quick. If you want honest and professional people to deal with then you need to definitely visit Royal Automotive. More
by dana122379
