Royal Automotive

Happy repeat Volvo customer! I have had five Volvos over the years. I bought my last two Volvos from Allen Cook. He always works hard to help me get the best deal possible and mak I have had five Volvos over the years. I bought my last two Volvos from Allen Cook. He always works hard to help me get the best deal possible and makes the whole process very easy. He is very knowledgeable about the Volvo line and makes sure you know about all of the features of your new car. More

Knowledgeable, professional and friendly! We live 2 hours away from Royal in Vestavia Hills but saw a Volvo XC60 on their website that met all of our criteria. We emailed the dealership with a We live 2 hours away from Royal in Vestavia Hills but saw a Volvo XC60 on their website that met all of our criteria. We emailed the dealership with a few questions and Allen Cook sent us back a prompt reply. It was a Saturday afternoon that we decided to take the long drive up to go and see the vehicle. Unfortunately, it was already 4:30 in the afternoon by the time we arrived at the dealership but Allen was more than happy to let us go for a test drive, answer questions and he took the time to show and explain all of the vehicle's many safety and convenience features. It was obvious that Allen knows the cars that he sells very well. After Allen and Sales Manager John McDaniel worked to give us a price that we were satisfied with we decided to make the purchase and were sent to finish up the paperwork with Matt Morgan. All 3 staff members that we dealt with at Royal were great guys and we really appreciate that they stayed past their 6:00 p.m. Saturday closing time to help us drive away from the dealership in our new Volvo. They went ABOVE AND BEYOND! Also, this dealership has a showroom and sales staff dedicated just to the Volvo line. Another dealership that we visited had all of the different vehicle lines that they sell all together in one showroom, which we didn't really care for. We feel that because this dealership seems to have a staff and showroom dedicated specifically to each individual vehicle line that they sell, it makes for a more knowledgeable staff and car buying experience. More

No hassle, timely, and welcoming. I initially visited Royal Automotive intent on trading my car in for a VW Passat. After test driving the Passat, I began inquiring about several other I initially visited Royal Automotive intent on trading my car in for a VW Passat. After test driving the Passat, I began inquiring about several other cars and Ed was very helpful in supplying Car Fax reports and retrieving keys for cars I would like to test drive. I ultimately decided on a different car, but the entire process was very smooth and I felt no pressure to close on a deal. The CD Ed supplied us with after purchasing the car was an added bonus! More

Pleasant purchase I was not there to buy a car. I was needing repairs to my 2015 Acadia. While waiting for rental car to come, I wandered into showroom. Pat John I was not there to buy a car. I was needing repairs to my 2015 Acadia. While waiting for rental car to come, I wandered into showroom. Pat Johnson was kind enough to as if I needed help. From there it went to going home a few hours later with a new 2019 Acadia. Just say we clicked. He answered what I needed to know and then worked out the logistics with management. This was the 8th car my family has purchased from Royal. I'm sure there will be a 9th. More

Great buying experience Ed was very helpful during our buying process. We never felt pressured. Sammy gave us a very fair trade in-value as well as working with us on the buy Ed was very helpful during our buying process. We never felt pressured. Sammy gave us a very fair trade in-value as well as working with us on the buying price of our new Yukon. The detail shop had our new trucked cleaned and spotless and Ed had in ready to go when we arrived. We couldn’t have asked for a better experience! More

I love my new vehicle Mark Elliot is the most pleasant salesperson I have ever met. He was kind, honest, informative and sold me a vehicle I did not know I even wanted. He Mark Elliot is the most pleasant salesperson I have ever met. He was kind, honest, informative and sold me a vehicle I did not know I even wanted. He sales process was very easy. I feel like he may be one of the family More

Engaging awesome extraordinary experience The. Sales experience is the most outstanding one that I have had. There was no pressure and the salesperson Was accommodating ,delightful and most The. Sales experience is the most outstanding one that I have had. There was no pressure and the salesperson Was accommodating ,delightful and most knowledgeable .He went beyond my highest expectations in providing and delivering what I wanted.Wow what an experience!! More

As always, superb customer service! All of the employees I have dealt with at Royal are always helpful, professional and eager to please. However, Chase Murphy found me me the pre-owned All of the employees I have dealt with at Royal are always helpful, professional and eager to please. However, Chase Murphy found me me the pre-owned car I wanted at the price I was willing to pay. This is not the first vehicle I have purchased from him and he invariably finds me what I am looking for. I cannot give him a recommendation high enough. More

Chase was great to deal with. the process only took about 30 minutes. They showed me multiple vehicles and it was quick and sincere. overall a great experi was great to deal with. the process only took about 30 minutes. They showed me multiple vehicles and it was quick and sincere. overall a great experience and will recommend to others. More

An enjoyable experience! I actually enjoyed purchasing a new car at Royal Volvo. Richard Maupin was excellent to work with and was very knowledgeable about all the finer poin I actually enjoyed purchasing a new car at Royal Volvo. Richard Maupin was excellent to work with and was very knowledgeable about all the finer points of the car. More