Royal Automotive

Enjoyed the Experience For someone who hates car shopping that is a huge compliment! Ben made the whole experience easy. No pressure to purchase and even helped us with wh For someone who hates car shopping that is a huge compliment! Ben made the whole experience easy. No pressure to purchase and even helped us with what we really needed and I love my new Volvo! More

They convinced me that they wanted to earn my repeat busines I purchased my second new vehicle from this dealer. I think they are straightforward and worked hard to keep me coming back. A costly repair on my old I purchased my second new vehicle from this dealer. I think they are straightforward and worked hard to keep me coming back. A costly repair on my old vehicle put me in the car market earlier than I had hoped-- but they worked with me to help me make the best decision with regard to purchase or repair. More

Awesome! Gary was the best! No hesitation on showing me very truck on the lot, no pressure, just exceptional customer service! Bought my dream truck and Would Gary was the best! No hesitation on showing me very truck on the lot, no pressure, just exceptional customer service! Bought my dream truck and Would buy another. More

Great Experience I had already done some looking around at another out-of-town dealership because as I was driving past it I saw a GMC Sierra that had some add-ons and I had already done some looking around at another out-of-town dealership because as I was driving past it I saw a GMC Sierra that had some add-ons and it caught me eye....it was a sharp truck. Well, I preferred to shop at a dealership closer to my home and I went by Royal. I was greeted very cordially and professionally by Chris Booker when I entered. I told Chris exactly what I was looking for and that I wanted the dealership to do the add-ons (Leveling kit, larger tires, floor mats, window shields, tool box, and an under rear seat storage). I also said that I had a price on the one at the out-of-town dealership but I preferred to deal locally if the price was right. He went and spoke with Matt Robertson (another very nice and professional guy). Before much time they came to me and said they could do all the add-ons and actually beat the other price by a few hundred dollars. Now......we agreed to the deal, but I had to have the truck, with all the modifications the next afternoon. Matt was able to locate everything that was needed but it was going to be very tight to get it all done by the next afternoon. Well, to make a long story as short as possible.......I went by the next afternoon and the truck was ready....completely!! I don't know how they got it all done but they did.....they exceeded my expectations. The service department worked hard to get it all done. When I picked up the truck I was greeted by Chris, Matt, and John Ard. It was obvious they were all committed to getting my truck ready. I really was not expecting the tool box to be on it but I had to go out of town the next morning. Matt got it and John's team got it installed!! I was very surprised and happy. Chris took all the time that I needed to get me familiar with the truck. I had a Ford F-150 so most of it was new to me but Chris did a great job explaining. It was THE BEST experience I have ever had buying a vehicle. These guys were AMAZING!! More

So helpful I appreciate everything Jibby did for me to help get me into my brand knew car. If one door closed then he went to another door to go over and beyond I appreciate everything Jibby did for me to help get me into my brand knew car. If one door closed then he went to another door to go over and beyond for me. He is such a great person and salesman and provides any service to help anyone the best way he can. Matt was awesome as well. I told him what I wanted and he got me into the car. Told me what I needed and didn’t give up on me and was willing to go the extra mile to provide great customer service and was extremely patient. More

Great Experience Our sales man, Ed Swanger, was great to work with. Micah Murphy handled our paperwork and he was great too. Throughout our experience, we didn’t feel Our sales man, Ed Swanger, was great to work with. Micah Murphy handled our paperwork and he was great too. Throughout our experience, we didn’t feel pressured or rushed to make a decision. We got a great deal on a used vehicle and our overall experience was pleasant. Definitely somewhere we would do service again. More

Great deal We had not purchased a GMC product before, but had used Royal for years. Gary Redd helped us understand the different options in our search. After de We had not purchased a GMC product before, but had used Royal for years. Gary Redd helped us understand the different options in our search. After deciding on a Arcadia Denali, we received very favorable price. Compared to other vehicles, we decided to buy the Denali and have appreciated the easy process and great financing. More

Elite / custom service We have used Royal for over 10 years for new gmc buys. Gary Redd has always done a great job of finding what we were looking for and offering value a We have used Royal for over 10 years for new gmc buys. Gary Redd has always done a great job of finding what we were looking for and offering value added input to our decisions. If you want a long term relationship for car buying, go to Royal. More

Excellent group of people. Mathew Morgan is excellent to work with. He absolutely went above and beyond to satisfy my wants. Awesome job matt. And thanks royal. Great group. Mathew Morgan is excellent to work with. He absolutely went above and beyond to satisfy my wants. Awesome job matt. And thanks royal. Great group. More

First time buyer! I was a first time buyer,got a great deal for my vehicle. I have done my research, I knew what I wanted, talked talk to Matt Coutler, had a down paym I was a first time buyer,got a great deal for my vehicle. I have done my research, I knew what I wanted, talked talk to Matt Coutler, had a down payment/all of my info, & drove off a happy camper. I freaking love him and Royal Automotive! More