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65 Reviews of Royal Automotive - Service Center
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October 14, 2020
I arrived for my 2:30 appointment and was seen promptly. Was told to expect to wait for approximately 1 hour. I was ready to go in 45 minutes. Was told to expect to wait for approximately 1 hour. I was ready to go in 45 minutes. More
by batkinson825
Employees Worked With
Brooks
Helpful October 07, 2020
Car went in for two recalls and it’s first service. Was surprised that the car didn’t get washed or detailed particularly during these infection control times. This is the third new VW we have bought from surprised that the car didn’t get washed or detailed particularly during these infection control times. This is the third new VW we have bought from them in 8 years. I was told by Adam you have to request that service. More
by VWgirl
Employees Worked With
Adam Hickman
September 28, 2020
Ralph is the best!!! He always takes care of the maintenance/service on my car! He is friendly and helpful!! Always explains what is being done to automobile. maintenance/service on my car! He is friendly and helpful!! Always explains what is being done to automobile. More
by crutchfieldc
Employees Worked With
Ralph Daniel
September 24, 2020
Great dealership to do business with. The service department was awesome. I would go back to buy a vehicle or even for service work. Thanks! department was awesome. I would go back to buy a vehicle or even for service work. Thanks! More
by myculligan
Employees Worked With
Chris in service
September 18, 2020
If you choose to take your Volvo to Royal for warranty work or general service, be sure to wrap your vehicle in bubble wrap... My 2019 XC90 has been damaged two out of the three visits, for warranty repa work or general service, be sure to wrap your vehicle in bubble wrap... My 2019 XC90 has been damaged two out of the three visits, for warranty repairs. On this last visit, they damaged the hood, dropped something on it, and didn't even fix the warranty part correctly. That's right, they replaced the panoramic glass on the roof, due to a crack, and installed a new piece of glass that immediately cracked. The service writer was completely rude and told my wife that she damaged the car. It will be worth your wild to make the drive to Dyer & Dyer in Atlanta if you want a real Volvo dealer. More
by Travis M.
Employees Worked With
Jacob Brown
September 10, 2020
This is the far best dealership to take your vehicle to have any service done. They are an Awesome group of people. My service person is the Best "Brandon Jennings" and so is the service Manager Chris Dell have any service done. They are an Awesome group of people. My service person is the Best "Brandon Jennings" and so is the service Manager Chris Deller. More
by fransqt247
Employees Worked With
Chris Deller and Brandon Jennings
August 12, 2020
Great service. I was in and out in 20 minutes and during that short period of time, two parts were changed. The office was clean and staff was friendly for it to be a busy Monday. that short period of time, two parts were changed. The office was clean and staff was friendly for it to be a busy Monday. More
by Mae
Employees Worked With
Mccoy
May 14, 2020
Brandon did a great job with taking care of us. Royal always delivers great service! We have bought multiple cars there and always get it serviced at Royal always delivers great service! We have bought multiple cars there and always get it serviced at Royal More
by Drew C
Employees Worked With
Brandon
May 08, 2020
Royal has a great service and parts department. They treat you like royalty there. The service manager Chris Deller is Wonderful very customer focused. Service consultants are very professional treat you like royalty there. The service manager Chris Deller is Wonderful very customer focused. Service consultants are very professional More
by John.clay
Employees Worked With
Brandon
May 07, 2020
Brandon Jennings took Excellent care of me today. The service department is great as always. I would recommend it to anyone needing quick easy service. service department is great as always. I would recommend it to anyone needing quick easy service. More
by Ron
Employees Worked With
Brandon / Service
