Royal Buick GMC of Tucson

A great start to my week! The service appointment was very efficiently and professionally managed. My vehicle was ready earlier than promised. All the employees were very pleas The service appointment was very efficiently and professionally managed. My vehicle was ready earlier than promised. All the employees were very pleasant and helpful. The time at the service department couldn't have been better. More

Great experience I drove 140 miles to drive a unique used Cadillac. I made an appointment and they promised to have the car ready when I arrived. They did! I was immed I drove 140 miles to drive a unique used Cadillac. I made an appointment and they promised to have the car ready when I arrived. They did! I was immediately greeted and put with the right person to assist me. Cort went with me on an extensive road test and was very professional, polite and patient with me and my wife. We discovered at the last minute that the vehicle was a different model than anticipated (4 wd vs. 2wd) and was not exactly what I sought. There was no pressure to buy something else and they were very respectful of my decision to not buy. If it had been 2wd it would be in my garage right now! I look forward to working with Cort and Derek in the future when the right car comes along. More

Great serviceawesome salesperson, Patty Loestar. I gave the rating because it was outstanding and I was very pleased with how I was treated as a valued customer and left being completed satisfied. I gave the rating because it was outstanding and I was very pleased with how I was treated as a valued customer and left being completed satisfied. More

2017 CT6 Everything went smoothly. No pressure while shopping. Consultant was very knowledgeable. I received a beautiful dozen red rose... A very nice gesture. Everything went smoothly. No pressure while shopping. Consultant was very knowledgeable. I received a beautiful dozen red rose... A very nice gesture. Love the free maintenance. More

Purchase of New 2017 Buick Enclave My wife and I stopped in to Royal Automotive and was greeted by Patty Loster. She took her time and presented vehicles that we wanted to look at. Sh My wife and I stopped in to Royal Automotive and was greeted by Patty Loster. She took her time and presented vehicles that we wanted to look at. She was a great listener and tailored the sell to exactly what we wanted. There was no pressure, which was a relief. Her initial bottom line price let us know up front what we would pay, no haggling with other managers..which was nice. Even when the decision to buy was made, she got paperwork rushed through to meet the other commitment we had for the day. We recommend Patty should you be in market for another vehicle. More

Sales Rep Had a great day with Kim. She is very pleasant and welcoming. She answered all my questions regarding the purchase of my 1st GMC and looking forward t Had a great day with Kim. She is very pleasant and welcoming. She answered all my questions regarding the purchase of my 1st GMC and looking forward to work with her in purchasing my next ride. More

The Perfect Deal! From the moment I entered Royal, I was greeted with a smile. I explained what I was looking for, and in moments Kim Miller knew she had the perfect ve From the moment I entered Royal, I was greeted with a smile. I explained what I was looking for, and in moments Kim Miller knew she had the perfect vehicle for me, with the most competitive price on packaging within the state of Arizona. I followed her advice and lead, and within moments, I truly had been introduced to the perfect vehicle for me! The stress and anxiety melted away and I left Royal with a beautiful, dependable, hard-working truck that fits my personality and my lifestyle. Thanks for being so intuitive and knowledgeable, Kim! I had a very good experience with Royal! More

Friendly and Professional My wife and I had a very pleasant experience at Royal Cadillac. Kim Miller our sales person was very professional and well informed and we never felt My wife and I had a very pleasant experience at Royal Cadillac. Kim Miller our sales person was very professional and well informed and we never felt we were pressured at any time. She was able to find the XT5 we wanted within our price range and we are very excited about our new car. Kim was so patient helping us to understand and operate all the electronics and etc. Thanks everyone, Bill Hughes More

greatjob by all This was the first car we had purchased in 15 years. Kim Miller was our sales person and was most helpful both in selection of the vehicle and then This was the first car we had purchased in 15 years. Kim Miller was our sales person and was most helpful both in selection of the vehicle and then helping us get all the electronics in order. We found the entire staff to be friendly and helpful. B&B Zauel More

Enjoyable experience purchasing a new vehicle. I traveled from Phoenix to visit Royal for a great deal as well as the warranty forever program. I met Krysta who helped me get to know all the awesom I traveled from Phoenix to visit Royal for a great deal as well as the warranty forever program. I met Krysta who helped me get to know all the awesome features while test driving the vehicle. She has been so helpful before, during, and after my car purchasing experience. I worked with Rick at the end on signing papers, who made, what I thought would be an overwhelming task, easy to understand and was an absolute pleasure to work with. Only great things to say about Royal and their staff! More