
Royal Buick GMC of Tucson
Tucson, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I ordered a new GMC Yukon XL Denali on April 15, 2022. This order evolved into a 2023 Denali Ultimate. Amanda informed me every week of the order status, from when it was ordered in June 2022 and receiv This order evolved into a 2023 Denali Ultimate. Amanda informed me every week of the order status, from when it was ordered in June 2022 and received on September 21, 2022. I had a very positive buying experience from Royal GMC. I will definitely buy from them, in the future. More
On August 23, 2022 we purchased a used 2022 GMC SLT. The sales process was very good but the follow up left something to be desired. We traded in 2 vehicles so Royal owed us over $5000.00. It took 11 The sales process was very good but the follow up left something to be desired. We traded in 2 vehicles so Royal owed us over $5000.00. It took 11 days for us to receive the check. Admittedly, some of that was the mail. Then, it took 3 weeks to get the extra key for the truck. Each time I contacted someone at Royal it appeared they had forgotten about the key. I finally had to contact Scott Chambers about the key. I contacted Forever Warranty and GMC Rewards on 9/21/2022 with questions and neither had us as new owners. This meant that Royal had not sent in any paper work nor have they sent in paperwork on the two extended warranty policies we selected. Finally, we have only received one thank you contact for purchasing the truck and that was Derek Deckens. While other dealerships offer 1 free service within a year, Royal does not offer anything. More
Karelly went above and beyond to accommodate our family in purchasing a Cadillac Escalade. We came in several times to look at the vehicle and she spent the whole day doing test drives and answering questi in purchasing a Cadillac Escalade. We came in several times to look at the vehicle and she spent the whole day doing test drives and answering questions with all our family members. She also deserves a medal for putting up with our screaming crying 2 year old haha. She stayed late past closing time in and waiting for use to bring a check in to purchase the car. I really appreciate her going the extra mile for us and we love our new Cadillac Escalade!!! More
I had the best time ever purchasing a vehicle at Royal with the young Lady Mrs. Mendoza with the young Lady Mrs. Mendoza More
By far the best experience I have had at a dealership. Christian Made the process super easy and enjoyable. They got me in my dream truck and I can’t thank them enough. Christian Made the process super easy and enjoyable. They got me in my dream truck and I can’t thank them enough. More
The minute we drove up and were walking around the lot, we were greeted by Scott Abbott. To be honest, in the all the dealers we have ever shopped at, Scott made this trip (and purchase) one of the best e we were greeted by Scott Abbott. To be honest, in the all the dealers we have ever shopped at, Scott made this trip (and purchase) one of the best experiences we have ever had. He spent an amazing amount of time with us. Showed us the vehicle my husband was interested in. Was very attentive, gracious and no games. He was the nicest individual we have ever dealt with. We made our purchase at Royal Buick and would happily purchase from them again. I would also like to say that dealing with Joseph in the parts department was also a good experience. A very nice young man. More
Easy to deal with. Straight forward, no games. Sale person Chance was very accommodating and provided great info. Impressed with both him and his sales manager. Straight forward, no games. Sale person Chance was very accommodating and provided great info. Impressed with both him and his sales manager. More
We were very pleased with the professionalism and knowledge of all those involved with the purchase of our new car. knowledge of all those involved with the purchase of our new car. More
Clean very friendly Jose was a pleasure to work with and so was the rest of the crew so was the rest of the crew More