Royal Buick GMC of Tucson

From start to finish, Nick provided excellent customer service. He was knowledgeable, patient, and very transparent throughout the entire buying process. He made sure I understood all my options and worke service. He was knowledgeable, patient, and very transparent throughout the entire buying process. He made sure I understood all my options and worked hard to get me a deal I was comfortable with. I couldn’t be happier with my purchase and would absolutely recommend him to anyone looking to buy a car.” More

Had a great experience purchasing my car thank you to Nick. He was professional, patient, and made the whole process easy. Highly recommend asking for him if you’re in the market for a vehicle. Nick. He was professional, patient, and made the whole process easy. Highly recommend asking for him if you’re in the market for a vehicle. More

We’ve bought several vehicles this last year from Spencer Harris. He is always delightful to work with, which is very important to us. The entire staff is very attentive, accommodating, and a joy to work wit Harris. He is always delightful to work with, which is very important to us. The entire staff is very attentive, accommodating, and a joy to work with. We really appreciate the attention to detail and knowledge of Spencer, we can always count on his support and knowing what we need/want even sometimes more than we do. We have recommended Royal and Spencer to many family and friends and will continue to do so. More

They were very welcoming, with extremely nice employees. They have a great selection of cars. They are very clean and helpful here. I would highly recommend this dealership! Nick was absolutely amazing to w They have a great selection of cars. They are very clean and helpful here. I would highly recommend this dealership! Nick was absolutely amazing to work with. He was very knowledgeable, patient, helpful and easy to talk to and work with!!! More

The team at Royal GMC was responsive, professional, and social. Easy to talk to and easy to deal with! social. Easy to talk to and easy to deal with! More

Nick was very nice and not pushy I felt he went above and beyond to help with my buying process. I would recommend him to anyone buying a car beyond to help with my buying process. I would recommend him to anyone buying a car More

I bought two vehicles from Royal over the past 5 years and the experience purchasing a Cadillac last month reveals how far the sales team has fallen under Scott Chambers' management. The Lyriq was sold w and the experience purchasing a Cadillac last month reveals how far the sales team has fallen under Scott Chambers' management. The Lyriq was sold with defective parts and every problem I have had with the vehicle could have been identified weeks earlier or avoided entirely if the anyone on the sales team or EV ambassador had taken the time to adequately walk through the Lyriq's functions. Instead, during the walkthrough a call from a peer in the dealership resulting in the EV ambassador saying he needed to end the walkthrough early because he was the only one who knew where something was and needed to go get it. Unfortunately, the subsequent priority for Scott Chambers has been to avoid phone calls, send me to OnStar, end conversations as quickly as possible, and deflect responsibility to the service department. In addition, after the sale I discovered that the VIN was reissued, but Scott refused to provide a reason or help in any way except to say I needed to contact GM. I will probably never know if the lack of a walkthrough and subsequent inaction were intentional because Scott knew the vehicle was defective prior to the sale or if it was just how Royal does business. More

Royal is professional and thorough and the no haggle policy makes purchasing easy. Highly recommend Royal GMC. policy makes purchasing easy. Highly recommend Royal GMC. More

Amanda was a great help to my husband and I am purchasing a new Acadia. She has a bubbly personality and she really shows how much she cares about people. She made The experience of purchasing the car very e a new Acadia. She has a bubbly personality and she really shows how much she cares about people. She made The experience of purchasing the car very easy and relaxed. More

Absolutely amazing service and tremendous help from Nick Traynor from Royal Dealership in Tucson AZ. Will definitely recommend him with family and friends and will come back to him for my future finances. T Traynor from Royal Dealership in Tucson AZ. Will definitely recommend him with family and friends and will come back to him for my future finances. THANKS SO MUCH NICK! More