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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,417 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
Contact Dealership

815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,417 reviews

June 27, 2021

Scott was awesome to work with. Provided a good overview of the Yukon before we ordered it. He kept us in the loop in the vehicle status as well as looking for a vehicle that could deliver within the wait t More

by tbrown_9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Selby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Royal Buick GMC of Tucson responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 26, 2021

I have now purchased 3 vehicles from Royal Buick. The latest involved trading in my Cascada for a 2021 Encore. Lisa was outstanding, knowledgeable and very patient, has I was making my choice. She answer More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Wigginton
Jun 29, 2021 -

Royal Buick GMC of Tucson responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 26, 2021

Professional, efficient and easy to deal with. Love my newly detailed Nissan Altima! Awesome forever warranty! I had everything taken care of and the keys in hand in less than two hours. Wow! That’s amazi More

by Kassieks6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Royal Buick GMC of Tucson responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 25, 2021

This was actually Royal Buick GMC CADILLAC of Tucson. Our first experience with this dealer was terrific. We were 'just looking' and were met immediately by Scott Abbott. He knows his product inside a More

by Bob and Denise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Ivey, Justin Vario
Jun 28, 2021 -

Royal Buick GMC of Tucson responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 25, 2021

Royal Buick has it down to a science: Treat customers with respect; don't play the sleazy back and forth games played by their Tucson competitor and hire the best employees. We were fortunate to work wi More

by Greg M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Olivas
Jun 29, 2021 -

Royal Buick GMC of Tucson responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 25, 2021

Ryan was absolutely amazing to work with! He went the extra mile in making sure we got the perfect car for us, and took time to show me every new detail this car had and how it worked, and even set it al More

by ajennel1234
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Lapotosky
Jun 29, 2021 -

Royal Buick GMC of Tucson responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 24, 2021

Professional staff, the dealership as whole was great! Definitely worth your time to stop in and check it out. More

by dkv52760
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Wilson, Sean Holmquist
Jun 28, 2021 -

Royal Buick GMC of Tucson responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 23, 2021

We have had a wonderful experience so far. Ryan L. is great to work with and has been a great help getting us in the vehicle we need. More

by JL Burnett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lapotosky
Jun 24, 2021 -

Royal Buick GMC of Tucson responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 22, 2021

I would HIGHLY RECOMMEND Royal Buick-GMC-Cadillac in Tucson, AZ to anyone! Brian Bitzer and Scott Chambers made the buying process of my 2021 GMC Sierra 2500HD SLT incredibly easy and were 100% transpar More

by Derrick H.
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Caryl
Jun 24, 2021 -

Royal Buick GMC of Tucson responded

We cannot thank you enough for your wonderful review of Royal Buick GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 12, 2021

I would highly recommend Ryan…very personable as well as knowledgeable about the vehicles. I will be recommending him to a friend of mine that is in the market for a new vehicle!! More

by judyhendricks4545
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lapotosky, Garrett Andreatta
Jun 15, 2021 -

Royal Buick GMC of Tucson responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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