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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,400 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
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815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,400 reviews

January 30, 2021

Had a great experience even though I came from out of town. Brian had me in and out in no time. Great experience I will definitely recommend them and plan to do future business with them More

by aajberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Benford
Feb 02, 2021 -

Royal Buick GMC of Tucson responded

Thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 28, 2021

This was my first appointment with Mr. Park and he went above and beyond to answer all my questions. Extremely happy with Mr. Park and my servicing of my vehicle. Thank you - Craig More

by ckennington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace, Dave Park
Jan 28, 2021 -

Royal Buick GMC of Tucson responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to contact us again for any automotive need that you might have. Until then, take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 28, 2021

Jason was friendly, and knowledgeable. I appreciated having only one person to establish a rapport with; and not being handed off to different associates throughout the buying process cess. More

by maragonrn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Andreatta, Eric Talavera, Jason Wilson
Feb 01, 2021 -

Royal Buick GMC of Tucson responded

Thank you for your great review! We're glad to have Jason on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 27, 2021

Jason was very attentive, polite, and constantly checking in to see if i needed anything, even on his day off. I Loved that he worked around my schedule to get things done and worked to get me what i wanted More

by fernandez-jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Wilson
Jan 28, 2021 -

Royal Buick GMC of Tucson responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to working with you again in the future. Have a great day! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 27, 2021

Working with Brian Bitzer was excellent. No pressure through the complete process and besides a computer glitch during the signing phase, all was quick and easy. After all the car talk my wife endured, More

by HGAZ59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Andreatta
Jan 28, 2021 -

Royal Buick GMC of Tucson responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concerns were addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 26, 2021

Great people, friendly, knowledgeable. Ryan is an asset to the company. I thoroughly enjoyed my buying experience. Really happy that we have a choice in GMC dealerships in Tucson, and Ryan makes that choi More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lapotosky
Jan 27, 2021 -

Royal Buick GMC of Tucson responded

Hello Peter and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Ryan was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 23, 2021

Brian has provided great service and follow up. He and his manager answered all our questions to our satisfaction.. Great job! would come back and buy again. More

by jim.petrakos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Benford
Jan 26, 2021 -

Royal Buick GMC of Tucson responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 19, 2021

During our recent purchase of a 2021 Cadillac XT5, we were treated with dignity, respect, and professionalism by Brian Belford, our Sales person, and the entire staff at Royal Buick, GMC, Cadillac. We More

by Helmuth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Benford
Jan 21, 2021 -

Royal Buick GMC of Tucson responded

We are pleased to hear that you had an excellent experience with Brian and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 18, 2021

great service and easy to deal with. I had a very good treatment. My wife loved the roses. I will recomend this dealership with family and friends More

by jorge22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wilson
Jan 20, 2021 -

Royal Buick GMC of Tucson responded

We cannot thank you enough for your wonderful review of Royal Buick GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 14, 2021

Jason was an absolute pleasure. We felt welcome and at home during the whole process. The roses put Royal a step ahead of the rest! We will always be a Royal member from now on. Thank you Jason for mak More

by Derek Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wilson
Jan 19, 2021 -

Royal Buick GMC of Tucson responded

Thank you for your great review, Derek! We're glad to have Jason on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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