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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,399 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
Contact Dealership

815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,399 reviews

November 16, 2019

Great customer service in the Service Dept! Having my vehicles serviced at Royal is always a pleasant experience. Chris Savastano the Service Writer, is always courteous and professional, and d More

by JNadal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Savastano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan and Grace - Service Cashiers
Nov 17, 2019 -

Royal Buick GMC of Tucson responded

Hello JNadal and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 16, 2019

Excellent experience Evan, Susan and Grace did a great job. You have just gained a long-term customer.Next time, however, don't tell me how many words I must use! Stan More

by shopa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Campbell
Nov 17, 2019 -

Royal Buick GMC of Tucson responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 12, 2019

I have been a valued customer of the ROYAL family since 1994 and recently purchased my 5th automobile from Royal last month. Ryan Lopotosky was very professional and took the time to help me find the perf More

by rustonhain-17
Recommend Dealer
Yes
Employees Worked With
Steve Lace, Ryan Lapotosky
Nov 13, 2019 -

Royal Buick GMC of Tucson responded

We cannot thank you enough for your wonderful review of Royal Buick GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 11, 2019

Best customer service ever! Chris has been so helpful to me as a customer. More than that, he makes me feel as though I am his only customer. He takes special care to make sure t More

by revdebroyals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Savastano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Royal Buick GMC of Tucson responded

Thank you for this great review! Chris is truly an exceptional employee and we appreciate him for giving you a great experience. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 10, 2019

Excellent salesman, persistent and just overall a really nice person. Really looking forward to acquiring a vehicle from him in the future. He is the most honest guy I have ever met More

by Kenneth Torres
Recommend Dealer
Yes
Employees Worked With
Brian Miller
Nov 10, 2019 -

Royal Buick GMC of Tucson responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 06, 2019

Excellent, knowledgeable salesperson I leased a new Buick Encore from Royal Buick. My salesperson was Ryan Lapotosky. He is extremely knowledgeable and courteous. I have been leasing cars More

by ray61vette
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lapotosky
Nov 06, 2019 -

Royal Buick GMC of Tucson responded

We are happy to hear that your time spent with Ryan was so pleasant! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 05, 2019

Great Service Davis Rupp has provided me with excellent service throughout all of my service visits or calls for advice. He's an excellent customer service provider More

by lhprinz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rupp
Nov 06, 2019 -

Royal Buick GMC of Tucson responded

Thank you for the awesome feedback! You're right, Davis is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 04, 2019

Excellent experience Excellent service, Ryan and Scott helped me in every way possible to make sure I got a vehicle that not only meets my needs, but also fit my budget, c More

by anterry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Lapotosky
Nov 04, 2019 -

Royal Buick GMC of Tucson responded

Thank you for putting your trust in Royal Buick GMC Cadillac! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 03, 2019

Nicole was very knowledgeable, very patient, very personable. She answered our questions very thoroughly. I was on the fence about buying a car but Nicole pointed out all the safety features and the More

by Neal
Recommend Dealer
Yes
Employees Worked With
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Whittaker
Nov 04, 2019 -

Royal Buick GMC of Tucson responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Nicole made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 30, 2019

Bought a used 2019 GMC Denali traded 15 GMC Denali Nicole was GREAT showing me a used Denali!! We were only there for an update on the brake system on my 2015 Denali!! As I was out just walking round N More

by randyfriedman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Parts guy!, Nicole Whittaker , Eric Talavera
Oct 31, 2019 -

Royal Buick GMC of Tucson responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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