
Royal Buick GMC of Tucson
Tucson, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great customer service in the Service Dept! Having my vehicles serviced at Royal is always a pleasant experience. Chris Savastano the Service Writer, is always courteous and professional, and d Having my vehicles serviced at Royal is always a pleasant experience. Chris Savastano the Service Writer, is always courteous and professional, and doesn’t try to up-sell me services I don’t need. The cashiers, Susan and Grace, are always very friendly and make me feel appreciated for having my vehicles serviced at Royal GMC. They always greet me with a smile and make me feel like a friend rather than just a customer. The customer lounge is very comfortable with a nice variety of drinks, including fresh custom coffee and fresh pastries daily; it makes what little wait there is go by quickly. More
Excellent experience Evan, Susan and Grace did a great job. You have just gained a long-term customer.Next time, however, don't tell me how many words I must use! Stan Evan, Susan and Grace did a great job. You have just gained a long-term customer.Next time, however, don't tell me how many words I must use! Stan Shopa More
I have been a valued customer of the ROYAL family since 1994 and recently purchased my 5th automobile from Royal last month. Ryan Lopotosky was very professional and took the time to help me find the perf 1994 and recently purchased my 5th automobile from Royal last month. Ryan Lopotosky was very professional and took the time to help me find the perfect vehicle to suit my needs. He met me at both the Cadillac and Kia lots so that I could compare various cars. He even drove the Cadillac to my work place for a test drive! I appreciated him taking the time to tailor just the right car for me and I ended up selecting my dream drive, a beautiful and gently used Cadillac with low miles and warranty forever! Thank you Ryan and Steve Lace for making this a stressless and no hassle enjoyable experience. I will continue to recommend ROYAL as the BEST dealership in Tucson! More
Best customer service ever! Chris has been so helpful to me as a customer. More than that, he makes me feel as though I am his only customer. He takes special care to make sure t Chris has been so helpful to me as a customer. More than that, he makes me feel as though I am his only customer. He takes special care to make sure that my car is in good order and is always remembering details about my life and asking how I am doing. He is honest and reliable. Always making appropriate recommendations for what my car needs so it operates safely and reliably. He is by far the best service consultant. More
Excellent salesman, persistent and just overall a really nice person. Really looking forward to acquiring a vehicle from him in the future. He is the most honest guy I have ever met nice person. Really looking forward to acquiring a vehicle from him in the future. He is the most honest guy I have ever met More
Excellent, knowledgeable salesperson I leased a new Buick Encore from Royal Buick. My salesperson was Ryan Lapotosky. He is extremely knowledgeable and courteous. I have been leasing cars I leased a new Buick Encore from Royal Buick. My salesperson was Ryan Lapotosky. He is extremely knowledgeable and courteous. I have been leasing cars for 25 years and dealing with Ryan was by far the most pleasant experience I have had at a car dealership. He is a huge asset to Royal Buick. More
Great Service Davis Rupp has provided me with excellent service throughout all of my service visits or calls for advice. He's an excellent customer service provider Davis Rupp has provided me with excellent service throughout all of my service visits or calls for advice. He's an excellent customer service provider by calling to keep me up to date on all steps of service. Thank you David. More
Excellent experience Excellent service, Ryan and Scott helped me in every way possible to make sure I got a vehicle that not only meets my needs, but also fit my budget, c Excellent service, Ryan and Scott helped me in every way possible to make sure I got a vehicle that not only meets my needs, but also fit my budget, cannot say enough good things about these two gentlemen More
Nicole was very knowledgeable, very patient, very personable. She answered our questions very thoroughly. I was on the fence about buying a car but Nicole pointed out all the safety features and the personable. She answered our questions very thoroughly. I was on the fence about buying a car but Nicole pointed out all the safety features and the other great features of the Honda. And we added the tires and wheels coverage which made me feel a lot better about the whole purchase. More
Bought a used 2019 GMC Denali traded 15 GMC Denali Nicole was GREAT showing me a used Denali!! We were only there for an update on the brake system on my 2015 Denali!! As I was out just walking round N Nicole was GREAT showing me a used Denali!! We were only there for an update on the brake system on my 2015 Denali!! As I was out just walking round Nicole came out and introduced herself! I ask about used Denali and the rest was history!! Even the service people were very nice and I didn't buy my old Denali from your dealership!! Great job Nicole!! More