Chris Savastano
Chris Savastano at Royal Buick GMC of Tucson
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Chris Savastano

Service Advisor

Royal Buick GMC of Tucson

815 West Auto Mall Dr
Tucson, AZ 85705

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5.0
43 Reviews
5.0

43 Reviews

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43 Reviews of Chris Savastano

April 07, 2024

Dealership Rating
Employee Rating

The absolute best of the best service experience I have ever recieved. Ryan and Brian are the most exceptional consultants. I had no appointment and they gladly helped me because I was going on a trip the More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Royal Buick GMC of Tucson responded

Thank you for your wonderful feedback, Alex. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 28, 2024

Dealership Rating
Employee Rating

Derek and Scott are the best, we have bought several cars over the years from Royal Buick and wouldnt think of going anywhere else, they go above and beyond for their customers and make car buying easy. More

by lisahudson119
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2024

Royal Buick GMC of Tucson responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Lisa. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

February 18, 2024

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Employee Rating

This is Ron Peterson and daughter, Julianne Coltrin, we wanted to thank Ryan Robb for working diligently to not only find exactly what SUV I wanted, but considered my 2, 100 lbs + golden retrievers riding More

by julie.coltrin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lea Ellsworth , Ryan Robb

Feb 21, 2024

Royal Buick GMC of Tucson responded

First and foremost, thank you for stopping by to leave this incredible review, Julie and Ron. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Ryan assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 10, 2023

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I purchased a used vehicle that needed four repairs but GM was on strike so it sat in service for months waiting on parts. Scott acted quickly to address the matter and put us into a much nicer and safer v More

by Kathleen Piscottano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2023

Royal Buick GMC of Tucson responded

Thank you for your wonderful feedback, Kathleen. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 17, 2023

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Employee Rating

I picked up a new Escalade which I ordered with the support of Chance Lamey, one of Royal Caddilac’s sales consultant. Throughout the process beginning with placing the order through the completion of More

by johngilray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Van Bouttirath, Chance Lamey , Suzan - Prior cashier and now in vehicle upgrade.

Jun 21, 2023

Royal Buick GMC of Tucson responded

Hi John, and thanks for the great feedback! We're very happy that Chance was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

Jun 18, 2023

johngilray responded

I already have.

Jun 18, 2023

johngilray responded

I believe I have already completed this verification process while sending prior comments. If not I will do so.

March 18, 2023

Dealership Rating
Employee Rating

Mike has helped me with several vehicles and take great care and is very honest to deal with More

by thom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Van Erem

Mar 21, 2023

Royal Buick GMC of Tucson responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 13, 2023

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Employee Rating

Whenever we bring any vehicle in, Chris treats us like we are the most important people there. If there is a larger repair needed, he keeps us in the loop throughout the process. More

by jodschultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Van Erem

Jan 17, 2023

Royal Buick GMC of Tucson responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

August 22, 2022

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Employee Rating

Chris Savastano has been my service advisor for many years. If there is an award given for Service Advisor of the Year, Chris should receive it every year. He is efficient, intelligent and never fails t More

by Miles to go!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2022

Royal Buick GMC of Tucson responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

September 21, 2021

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Employee Rating

This is the 3rd vehicle we have purchased from Royal Automotive Group because they treat their customers very well & have excellent/ supportive staff. More

by Lhombre
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Deckens , Quentin Almgren

Sep 23, 2021

Royal Buick GMC of Tucson responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

July 30, 2021

Dealership Rating
Employee Rating

I wish I could say that I had good service from Royal GMC but it was horrible from start to finish. Chris (service advisor) did not follow through on what he said he would do. Parts (Tyler) did not follow t More

by ellaraedixon1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Justin Smith , Tyler in Parts

Aug 05, 2021

Royal Buick GMC of Tucson responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Todd - Royal Automotive Group, feedback@royaltucson.com

Aug 07, 2021

ellaraedixon1 responded

I can be reached at 520-401-5835

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