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Royal Buick GMC of Tucson

Tucson, AZ

4.8
1,399 Reviews
Welcome to Royal Buick GMC, Your Friendly Neighborhood Tucson Buick & GMC Dealer! Hey, Tucson! Looking for a car that's more than just four wheels? You've landed at the right spot. With over 40 years of selling cars to our Tucson community, we at Royal Buick GMC are more than just a family-owned dealership in Tucson; we're your neighbors, your go-to car experts, and your ultimate Tucson resource for all things Buick and GMC! Why Choose Us? Warranty Forever®: Yeah, you read that right. Most of our pre-owned cars come with a complimentary powertrain warranty that lasts forever. Peace of mind with no gimmicks. Hassle-Free Car Buying: Say goodbye to those cringy sales tactics. Our pricing is as transparent as a clean windshield. Non-Commission Sales Team: Our folks are here to help, not haggle. You get the same great experience end-to-end without the finance department middleman. Plus, they’ll take care of you after the sale with parts and service. We treat our customers like family and strive to deliver the highest standard of customer service. Service From Certified GM Technicians: Whether it's GMC Service or Buick Parts in Tucson, our techs are top-notch. Have a non-GM vehicle? Never fear. We have you covered there with some of the most experienced technicians in the Old Pueblo. Dealership Hours that Work for You: Monday-Saturday – because you deserve flexibility. Reviewed & Awarded: Our reviews and consecutive Dealer Rater Dealer of the Year wins showcase our dedication to customer satisfaction and the quality of our services. Inventory & Deals Tucson Buick Sales: Whether you're interested in the luxurious Enclave, the versatile Envision, the stunning Encore GX, or the all-new Envista, you’ll drive off in elegance. Tucson GMC Sales: Strong. Capable. Yours. Looking for Next-Generation Canyon, the capable Terrain, the dominant Hummer EV, the distinctive Acadia, or the powerful Yukon and Sierra models? There’s a GMC to fit your lifestyle and we can help you find it. Financing & Lease Deals: We make dollars and sense. Check back monthly for something new. Pre-Owned Cars in Tucson: Vetted, warrantied, and ready to roll. Extra Perks 72-Hour Buy Back Guarantee: Not the right fit? Bring it back. We Buy Cars: Got an extra ride? We'll take it, even if you’re not buying. GM Tire Price Match: Why shop around when you can settle with the best? In The Community As a family-operated dealership, we're not just in Tucson; we're a part of Tucson. In 1977, Paul Weitman acquired ownership of Tucson's Buick dealership, laying the foundation for the Royal Automotive Group. Today, we have expanded to include not just Buick, but also GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, and Kia, 7 service centers, and 2 collision centers. Proudly serving the Tucson, Oro Valley, Marana, Sahuarita, Sierra Vista, and Green Valley areas, we've seen generations of families drive off our lot, and we aim to continue this beautiful tradition. Look for us around town sponsoring local events and supporting local causes! Let's Connect! Got questions? We've got answers. Whether it's Tucson Auto Sales or Tucson Car Financing, our friendly staff is just a call away. Ready for a test drive? Book it. Need a quote? Get it. Visit Royal Buick GMC and experience the Royal Advantage for yourself. Discover why we have become the trusted choice for Buick and GMC vehicles in Tucson. We look forward to welcoming you to our dealership and providing an exceptional automotive experience that exceeds your expectations. Your Tucson Automotive Experience is just a click away. Discover the Royal difference today!
Contact Dealership

815 West Auto Mall Drive, Lot A

Tucson, AZ

85705

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Showing 1,399 reviews

October 10, 2019

Interpersonal and pleasant Krysta was friendly and knowledgeable. She was very helpful in helping us get the car that we wanted at a price that was affordable for us. She was re More

by JMQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krysta Valerio
Oct 10, 2019 -

Royal Buick GMC of Tucson responded

JMQ, we loved reading this review! Happy customers are our aim, and it appears Krysta really hit the bullseye. We’ll make sure to share your experience with her, and if you have any further questions or worries, we’re always available to help. Best, Todd - Royal Automotive Group, feedback@royaltucson.com.

October 08, 2019

Appreciation for a Straight Forward, Friendly Experience I had a great experience at Royal GMC and received excellent service from Ryan Lapotosky. Ryan kept me up to date while my new 2020 GMC Sierra was bei More

by John
Recommend Dealer
Yes
Employees Worked With
Ryan Lapotosky
Oct 09, 2019 -

Royal Buick GMC of Tucson responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Royal Buick GMC Cadillac, we value our customers and we look forward to seeing you on your next visit. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 03, 2019

Even better than before Krysta Diaz is the best saleswoman ever. The entire team treats you as family and very professional. We have recently purchased our second vehicle and More

by st.tropaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krysta Valerio, Daniel Ivey, Justin Vario , Quentin Almgren, Lea Ellsworth, Lu Fragozo
Oct 09, 2019 -

Royal Buick GMC of Tucson responded

st.tropaz, thank you for your loyalty to our dealership and for taking the time to write this review. Krysta’s sales excellence is always consistent, and I’m glad your experience with her supports that. We aim to turn every person that visits us into a repeat customer. Best, Todd - Royal Automotive Group, feedback@royaltucson.com.

October 02, 2019

2019 Sierra Quick, no hassle sales experience. Krystal and her manager were very professional and courteous. My only complaint is that Royal does not offer free o More

by m.j.barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krysta Valerio
Oct 03, 2019 -

Royal Buick GMC of Tucson responded

Krystal is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Best, Todd - Royal Automotive Group, feedback@royaltucson.com.

October 02, 2019

Excellent Krysta made the experience very easy. I also appreciate her honesty and being straight forward with all the process and information involved. Definite More

by diego_191820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krysta Valerio
Oct 03, 2019 -

Royal Buick GMC of Tucson responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We look forward to doing business with you again in the future. Best, Todd - Royal Automotive Group, feedback@royaltucson.com.

October 01, 2019

New Car Purchase Thomas Wabaunsee and Cindy Kison were excellent to work with. Very helpful, answered our questions and were very patient with us. Thomas came in on More

by rices
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Kison, Thomas Wabaunsee, Lu Fragozo
Oct 03, 2019 -

Royal Buick GMC of Tucson responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Todd - Royal Automotive Group, feedback@royaltucson.com.

October 01, 2019

Wonderful experience with Ryan and Royal. Kind, thoughtful, straightforward and fast! From the call center to the reception and beyond, I highly recommend Royal Buick. More

by TJ2010
Recommend Dealer
Yes
Employees Worked With
Krysta Valerio, Ryan Lapotosky
Oct 03, 2019 -

Royal Buick GMC of Tucson responded

We cannot thank you enough for your wonderful review of Royal Buick and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com.

October 01, 2019

I really like the people of Royal but . I really like the people of Royal and was very excited to purchase a new vehicle. However there were times the salesman was brash or condescending tow More

by Barry Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lapotosky
Oct 03, 2019 -

Royal Buick GMC of Tucson responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Todd - Royal Automotive Group, feedback@royaltucson.com.

October 01, 2019

Amazing experience! Krysta made everything super easy for me! All I had to do was choose to car I wanted and she handled the rest! It was such a hassle free, easy experie More

by Yanid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad El Farmaoui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krysta Valerio, Ryan Lapotosky, Daniel Ivey, Garrett Andreatta, Roy Ruggiero
Oct 03, 2019 -

Royal Buick GMC of Tucson responded

Yanid, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Todd - Royal Automotive Group, feedback@royaltucson.com.

October 01, 2019

GREAT buying experience Krysta Diaz is very knowledgeable about the Cadillac CTS that we bought. She made the deal. She made us very comfortable and relaxed as opposed to ot More

by VETTE388ZOE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krysta Valerio, Justin Vario
Oct 03, 2019 -

Royal Buick GMC of Tucson responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Krysta was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Todd - Royal Automotive Group, feedback@royaltucson.com.

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